TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is AWESOME!!!!! TurboTax is AWESOME!!!!! Very professionals fast and accurate
Date published: 2021-03-14
Rated 2 out of 5 by from Frustrating error that led to a lot of wasted time Normally filling out via turbo tax runs very smoothly. This year there was a glitch in the rental income depreciation section that forced me to spend a lot of extra time trying to figure out what was going on only to eventually find out it was an error in their system.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy & fast Prompts for each step with easy to follow guidance.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy and great! I didn't have to seek assistance to fill out my taxes, everything was very explanatory!
Date published: 2021-03-14
Rated 2 out of 5 by from Takes to long and price is deceiving They start out telling you it's Free then it goes up to $30 then $55 and by time your done it's over $100. They should start out asking if you want the standard deduction that would avoid the multiple questions, I never go above the standard. This program takes far to long. I spent half of my day doing it and didn't finish up until the following day.
Date published: 2021-03-14
Rated 5 out of 5 by from i have been told by my father it is the best . the only thing i'm having is i still have not recieved my 2019 tax refund and don't understand why ??????????????? can you help me please ?
Date published: 2021-03-14
Rated 5 out of 5 by from Great This was a great experience. I have used Turbo Tax for many years
Date published: 2021-03-14
Rated 4 out of 5 by from yeah ahhh It was fun. I just had a little frustrated when told to find my last year return and other docs. i was a little unpepared, but next year all good
Date published: 2021-03-14
Rated 5 out of 5 by from 2020 THE YEAR Always so easy to follow instructions, get answers if I do have a question. .
Date published: 2021-03-14
Rated 5 out of 5 by from Great Contact with expert helpful and supportive-Ellen was her name
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6330
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is AWESOME!!!!! TurboTax is AWESOME!!!!! Very professionals fast and accurate
Date published: 2021-03-14
Rated 2 out of 5 by from Frustrating error that led to a lot of wasted time Normally filling out via turbo tax runs very smoothly. This year there was a glitch in the rental income depreciation section that forced me to spend a lot of extra time trying to figure out what was going on only to eventually find out it was an error in their system.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy & fast Prompts for each step with easy to follow guidance.
Date published: 2021-03-14
Rated 5 out of 5 by from Easy and great! I didn't have to seek assistance to fill out my taxes, everything was very explanatory!
Date published: 2021-03-14
Rated 2 out of 5 by from Takes to long and price is deceiving They start out telling you it's Free then it goes up to $30 then $55 and by time your done it's over $100. They should start out asking if you want the standard deduction that would avoid the multiple questions, I never go above the standard. This program takes far to long. I spent half of my day doing it and didn't finish up until the following day.
Date published: 2021-03-14
Rated 5 out of 5 by from i have been told by my father it is the best . the only thing i'm having is i still have not recieved my 2019 tax refund and don't understand why ??????????????? can you help me please ?
Date published: 2021-03-14
Rated 5 out of 5 by from Great This was a great experience. I have used Turbo Tax for many years
Date published: 2021-03-14
Rated 4 out of 5 by from yeah ahhh It was fun. I just had a little frustrated when told to find my last year return and other docs. i was a little unpepared, but next year all good
Date published: 2021-03-14
Rated 5 out of 5 by from 2020 THE YEAR Always so easy to follow instructions, get answers if I do have a question. .
Date published: 2021-03-14
Rated 5 out of 5 by from Great Contact with expert helpful and supportive-Ellen was her name
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 6330