TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from User-friendly, Great Live Help, and FAST I've been using TurboTax for years now, and even now that my taxes are more complicated, it's still very easy. When I hit roadblocks on my return, I just went to live chat and was able to be connected with someone right away (within 10 minutes) and each time, they were able to solve my problem (on a Sunday after business hours). I'm really impressed with how easy the interface is and how quickly I can get my taxes done without taking a ton of documents to an actual tax accountant. I will definitely continue to use them in the future!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome I have been using turbo tax for the past 6 years no complaints at all.
Date published: 2022-02-28
Rated 1 out of 5 by from TurboTax wants to be the hammer Like the proverbial nail, we are being smashed with $39 dollar hidden fees. Make sure you click "other filing options" to file for FREE. I cannot stress this enough. Turbotax Deluxe appears to be the base version but it is not, you will not be able to remove the "upgrade" once you select it, and will have to start your file from the beginning if you want avoid the charge.
Date published: 2022-02-28
Rated 5 out of 5 by from informative. helpful it is helpful. explains questions. you don't have to be a cpa to understand the questions
Date published: 2022-02-28
Rated 5 out of 5 by from TruboTax is Great!! It's DIY taxes. Not to worry about taking time from accountants and waiting for long in the queue. It's pretty interactive.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax works for me! I have used Turbo Tax before. However a friend suggested I try a different site. It was a Mess! I spent hours trying to do my taxes. I finally just deleted everyting and returned to my trusty Turbo Tax! Thanks Turbo Tax!!!
Date published: 2022-02-28
Rated 4 out of 5 by from Can’t go wrong with turbo Tax Fast and easy experts are on chat and can guide you through your forum’s its almost like there in person with you.,
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Filing my own taxes I really enjoy TurboTax because it allows me to file my taxes on my own whenever I want to.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is great I been using turbo tax for two years now and it's been very easy great .
Date published: 2022-02-28
Rated 5 out of 5 by from First time user This was my first time filling for myself but this process was very easy except for getting my transcript but I got it and I pray everything else is a good success
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6310
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from User-friendly, Great Live Help, and FAST I've been using TurboTax for years now, and even now that my taxes are more complicated, it's still very easy. When I hit roadblocks on my return, I just went to live chat and was able to be connected with someone right away (within 10 minutes) and each time, they were able to solve my problem (on a Sunday after business hours). I'm really impressed with how easy the interface is and how quickly I can get my taxes done without taking a ton of documents to an actual tax accountant. I will definitely continue to use them in the future!
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is awesome I have been using turbo tax for the past 6 years no complaints at all.
Date published: 2022-02-28
Rated 1 out of 5 by from TurboTax wants to be the hammer Like the proverbial nail, we are being smashed with $39 dollar hidden fees. Make sure you click "other filing options" to file for FREE. I cannot stress this enough. Turbotax Deluxe appears to be the base version but it is not, you will not be able to remove the "upgrade" once you select it, and will have to start your file from the beginning if you want avoid the charge.
Date published: 2022-02-28
Rated 5 out of 5 by from informative. helpful it is helpful. explains questions. you don't have to be a cpa to understand the questions
Date published: 2022-02-28
Rated 5 out of 5 by from TruboTax is Great!! It's DIY taxes. Not to worry about taking time from accountants and waiting for long in the queue. It's pretty interactive.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax works for me! I have used Turbo Tax before. However a friend suggested I try a different site. It was a Mess! I spent hours trying to do my taxes. I finally just deleted everyting and returned to my trusty Turbo Tax! Thanks Turbo Tax!!!
Date published: 2022-02-28
Rated 4 out of 5 by from Can’t go wrong with turbo Tax Fast and easy experts are on chat and can guide you through your forum’s its almost like there in person with you.,
Date published: 2022-02-28
Rated 5 out of 5 by from Easy Filing my own taxes I really enjoy TurboTax because it allows me to file my taxes on my own whenever I want to.
Date published: 2022-02-28
Rated 5 out of 5 by from TurboTax is great I been using turbo tax for two years now and it's been very easy great .
Date published: 2022-02-28
Rated 5 out of 5 by from First time user This was my first time filling for myself but this process was very easy except for getting my transcript but I got it and I pray everything else is a good success
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 6310