TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easiest return I've ever done The software was easy to understand. It was simple to enter my information. I felt comfortable throughout the process.
Date published: 2021-03-30
Rated 5 out of 5 by from Expensive, but, easy to use. I've been using TT for quite a while. It gets easier every year, however, it seems like it costs more too.
Date published: 2021-03-30
Rated 5 out of 5 by from As painless as they can make it. The application easily handled our home and two rental properties, one of which had fire damage. It certainly beats doing things "manually" and is far less expensive than have a service or Accountant do the work for you.
Date published: 2021-03-30
Rated 4 out of 5 by from Not finished yet I have used turbo tax for years. It has not gone well yet this year. I am still trying to get the return accepted
Date published: 2021-03-30
Rated 5 out of 5 by from Turbotax is awesome! Turbotax is extremely simple to use. It litterally walks you through every single step. I'm so glad I used it.
Date published: 2021-03-30
Rated 5 out of 5 by from So Easy!! What wasn't already there from years ago, was covered clearly and made the process quick and I feel confident with the whole thing.
Date published: 2021-03-30
Rated 4 out of 5 by from great it was great. quick and easy. I will be using it again
Date published: 2021-03-30
Rated 5 out of 5 by from TurboTAX is easy to use TurboTax is generally complete and easy to use. I have used it for over 10 years. I always do my taxes myself first so I won't miss anything. For, instance, I did not realize that the federal tax-exempt interest was part of the calculation to find out how much of your social security was taxable until I read it in the instructions. My return is moderately complicated, and I would not feel confident just diving into TurboTax without doing my homework ahead of time to make sure I did not overlook anything. Curiously, TT always throws out a number for my prior-year state tax refund, and I always have to correct it. This year was the smoothest submission in a long time - no real problems at all. Some years, I suffer a little trying to figure something out, but it is very rare that I have to call anyone for technical help. The problem that stumped me the most happened a few years ago when I was entering my credit card information to submit the state return. TT entered my name with a period after the middle initial. My credit card has no period. It took me a long time to figure out that this was why my credit card was rejected. Since then, I am ready for that problem.
Date published: 2021-03-30
Rated 5 out of 5 by from great always good did it for year, will do it next year also
Date published: 2021-03-30
Rated 5 out of 5 by from great service made filing super easy. lots of examples on different situations to go off of
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 6144
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easiest return I've ever done The software was easy to understand. It was simple to enter my information. I felt comfortable throughout the process.
Date published: 2021-03-30
Rated 5 out of 5 by from Expensive, but, easy to use. I've been using TT for quite a while. It gets easier every year, however, it seems like it costs more too.
Date published: 2021-03-30
Rated 5 out of 5 by from As painless as they can make it. The application easily handled our home and two rental properties, one of which had fire damage. It certainly beats doing things "manually" and is far less expensive than have a service or Accountant do the work for you.
Date published: 2021-03-30
Rated 4 out of 5 by from Not finished yet I have used turbo tax for years. It has not gone well yet this year. I am still trying to get the return accepted
Date published: 2021-03-30
Rated 5 out of 5 by from Turbotax is awesome! Turbotax is extremely simple to use. It litterally walks you through every single step. I'm so glad I used it.
Date published: 2021-03-30
Rated 5 out of 5 by from So Easy!! What wasn't already there from years ago, was covered clearly and made the process quick and I feel confident with the whole thing.
Date published: 2021-03-30
Rated 4 out of 5 by from great it was great. quick and easy. I will be using it again
Date published: 2021-03-30
Rated 5 out of 5 by from TurboTAX is easy to use TurboTax is generally complete and easy to use. I have used it for over 10 years. I always do my taxes myself first so I won't miss anything. For, instance, I did not realize that the federal tax-exempt interest was part of the calculation to find out how much of your social security was taxable until I read it in the instructions. My return is moderately complicated, and I would not feel confident just diving into TurboTax without doing my homework ahead of time to make sure I did not overlook anything. Curiously, TT always throws out a number for my prior-year state tax refund, and I always have to correct it. This year was the smoothest submission in a long time - no real problems at all. Some years, I suffer a little trying to figure something out, but it is very rare that I have to call anyone for technical help. The problem that stumped me the most happened a few years ago when I was entering my credit card information to submit the state return. TT entered my name with a period after the middle initial. My credit card has no period. It took me a long time to figure out that this was why my credit card was rejected. Since then, I am ready for that problem.
Date published: 2021-03-30
Rated 5 out of 5 by from great always good did it for year, will do it next year also
Date published: 2021-03-30
Rated 5 out of 5 by from great service made filing super easy. lots of examples on different situations to go off of
Date published: 2021-03-30
All TurboTax® Offerings Reviews - Page 6144