TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Awesome Awesome way to do taxes easily for free with an uncomplicated return
Date published: 2021-04-14
Rated 5 out of 5 by from Excellent Job Again Another year of excellent work. Thank you Turbo Tax!!
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax saves me time! Saves me time, and gives me easy access to my tax information.
Date published: 2021-04-14
Rated 5 out of 5 by from Good tax program The tax program is good but I forget things from year to year and I need to relearn the terms used for the questions (IRA vs Annuity vs pension). Only problem is paying to E-file loops me back to selecting to pay rather than allowing me to send the files.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo is Awesome It will walk you through step by step and help you fix any errors.
Date published: 2021-04-14
Rated 5 out of 5 by from Awesome Was concerned I wouldn't know where to input information, but was guided all the way through.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax Is Awesome ! Easy to use and fast !! Highly Recommend ! Well use it again
Date published: 2021-04-14
Rated 3 out of 5 by from TurboTax takes the mystery out of Tax Returns I am satisfied with the thoroughness of this software. In the return I just filed for 2020, I forgot to input the individual stock info of the stocks I sold. There were more than 2 dozen. However I inputed the total sale proceeds, cost basis, and the Net Gain on Sale. I didn't get a reminder from the software about this. I don't have your number to get support. The Text help is not helpful
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax Premier was a success Used TurboTax Premier--no problems, no help needed
Date published: 2021-04-14
Rated 4 out of 5 by from great except mineral right gas royalties everything was pretty easy except my 1099 for mineral rights gas lease royalty income. The 1099 generated a Schedule E which had errors during the prefiling federal review. There was no clue how to correct the errors. It pointed to the royalty amount on the worksheet. I just kept fiddling until it finally accepted I don't have a clue what I did to correct the error.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 6129
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Awesome way to do taxes easily for free with an uncomplicated return
Date published: 2021-04-14
Rated 5 out of 5 by from Excellent Job Again Another year of excellent work. Thank you Turbo Tax!!
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax saves me time! Saves me time, and gives me easy access to my tax information.
Date published: 2021-04-14
Rated 5 out of 5 by from Good tax program The tax program is good but I forget things from year to year and I need to relearn the terms used for the questions (IRA vs Annuity vs pension). Only problem is paying to E-file loops me back to selecting to pay rather than allowing me to send the files.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo is Awesome It will walk you through step by step and help you fix any errors.
Date published: 2021-04-14
Rated 5 out of 5 by from Awesome Was concerned I wouldn't know where to input information, but was guided all the way through.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax Is Awesome ! Easy to use and fast !! Highly Recommend ! Well use it again
Date published: 2021-04-14
Rated 3 out of 5 by from TurboTax takes the mystery out of Tax Returns I am satisfied with the thoroughness of this software. In the return I just filed for 2020, I forgot to input the individual stock info of the stocks I sold. There were more than 2 dozen. However I inputed the total sale proceeds, cost basis, and the Net Gain on Sale. I didn't get a reminder from the software about this. I don't have your number to get support. The Text help is not helpful
Date published: 2021-04-14
Rated 5 out of 5 by from TurboTax Premier was a success Used TurboTax Premier--no problems, no help needed
Date published: 2021-04-14
Rated 4 out of 5 by from great except mineral right gas royalties everything was pretty easy except my 1099 for mineral rights gas lease royalty income. The 1099 generated a Schedule E which had errors during the prefiling federal review. There was no clue how to correct the errors. It pointed to the royalty amount on the worksheet. I just kept fiddling until it finally accepted I don't have a clue what I did to correct the error.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 6129