TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is awesome Mr. Russel was a very big help he stuck with me all da way nd would recommend him to anyone
Date published: 2021-03-24
Rated 5 out of 5 by from CONFIDENT THIS IS MY FIRST TIME DEALING WITH THE SALE OF STOCKS. I FEEL RELATIVLY CERTAIN THAT I GOT IT RIGHT.
Date published: 2021-03-24
Rated 5 out of 5 by from I am a repeat Turbo Tax user I have been using Turbo Tax for years this year was my first year to engage with Turbo Tax Live. I had a very helpful interaction. Great experience.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome Wonderful experience with turbotax I'll do it again next year
Date published: 2021-03-24
Rated 5 out of 5 by from Thank you Turbo Tax! You made it easy for this old boy to file. I feel confident that my return is correct. Thank you TT!
Date published: 2021-03-24
Rated 5 out of 5 by from Love it They help you get your maximum return with less hassle..
Date published: 2021-03-24
Rated 4 out of 5 by from Got the job ✅ Easy quick snack I didn't really need to do the live person but for some reason my taxes kept changing instead of letting me use my 2019 form on my 2020s I kept putting me back at 2020 which was the only reason I got a live person but they'll be your prior I did it myself and it was very easy
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax was there for me! This was my first time using a Schedule C with my taxes. I used the live service and she was so helpful, warm, friendly, and knowledgeable. Sharifah is my 2021 Turbotax hero!
Date published: 2021-03-24
Rated 5 out of 5 by from Easy and helpful TurboTax Live was an easy and helpful solution. Often times I find it difficult to find the articles I need to understand what applies to me and why. My CPA was able to explain everything to me in detail and offer me guidance on what made sense for my situation
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is quite good I posed a question and the "canned answers" were less than useful. So I attempted to communicate with an expert and never got the return phone call. I've used Turbo Tax for many years and this was the first problem I've encountered. All other experiences were great.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 6120
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome Mr. Russel was a very big help he stuck with me all da way nd would recommend him to anyone
Date published: 2021-03-24
Rated 5 out of 5 by from CONFIDENT THIS IS MY FIRST TIME DEALING WITH THE SALE OF STOCKS. I FEEL RELATIVLY CERTAIN THAT I GOT IT RIGHT.
Date published: 2021-03-24
Rated 5 out of 5 by from I am a repeat Turbo Tax user I have been using Turbo Tax for years this year was my first year to engage with Turbo Tax Live. I had a very helpful interaction. Great experience.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome Wonderful experience with turbotax I'll do it again next year
Date published: 2021-03-24
Rated 5 out of 5 by from Thank you Turbo Tax! You made it easy for this old boy to file. I feel confident that my return is correct. Thank you TT!
Date published: 2021-03-24
Rated 5 out of 5 by from Love it They help you get your maximum return with less hassle..
Date published: 2021-03-24
Rated 4 out of 5 by from Got the job ✅ Easy quick snack I didn't really need to do the live person but for some reason my taxes kept changing instead of letting me use my 2019 form on my 2020s I kept putting me back at 2020 which was the only reason I got a live person but they'll be your prior I did it myself and it was very easy
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax was there for me! This was my first time using a Schedule C with my taxes. I used the live service and she was so helpful, warm, friendly, and knowledgeable. Sharifah is my 2021 Turbotax hero!
Date published: 2021-03-24
Rated 5 out of 5 by from Easy and helpful TurboTax Live was an easy and helpful solution. Often times I find it difficult to find the articles I need to understand what applies to me and why. My CPA was able to explain everything to me in detail and offer me guidance on what made sense for my situation
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is quite good I posed a question and the "canned answers" were less than useful. So I attempted to communicate with an expert and never got the return phone call. I've used Turbo Tax for many years and this was the first problem I've encountered. All other experiences were great.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 6120