TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax Saves Time and Money Excellent and user-friendly software. I have been a loyal client for many years and I will never even look anywhere else.
Date published: 2021-03-15
Rated 4 out of 5 by from Taxes SUCK but your services really helped me! So even though this was a un-fun process your service really helped walk me through it easily! Thank you so much!
Date published: 2021-03-15
Rated 5 out of 5 by from So easy, will never be scammed again I will never pay a tax professional again. This process was much easier and cheaper. I got the same amount of money back.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax you da' Best I use the free edition every year (eventually I'll pay for the Plus) and it just makes taxes easy. AND they asked about the stimulus check this year and I was so excited to receive relief this time around.
Date published: 2021-03-15
Rated 5 out of 5 by from they talk you through everything so easy to do. Turbo tax talks you through the entire process. mine was fairly straightforward. I did not require any additional assistance but I know it was available if I needed it.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is great I easily do our taxes in less than an hour. It was nice to be able to download my investment information automatically.
Date published: 2021-03-15
Rated 5 out of 5 by from Lived up to the hype about maximum refund The guiding questions helped and allowed me to file as head of household when I had no idea I could.
Date published: 2021-03-15
Rated 5 out of 5 by from THEY ARE GREAT THEY HAVE BEEN GREAT SO FAR THE PAST 3 YEARS IVE BEEN USING THEM
Date published: 2021-03-15
Rated 5 out of 5 by from So Easy to File! Very Helpful pop-ups to tax question and easy to file.
Date published: 2021-03-15
Rated 3 out of 5 by from Problems with purchase of optional modules Online purchase on Audit Protection was problematic - software says payment did not go through despite what my bank indicated that it did go through. The download/install of NJ State Partnership was also problematic and TurboTax Business acted like I did not purchase the state program even if I did and was able to download it. The state tax section also got me into a loop , forcing me to select the download for NJ state . After much time wasted troubleshooting, I found the fix on the Support Community page and was able to proceed with the State tax filing process. I DID NOT get any help from Intuit TurboTax help desk people. Automated Support system needs more improvement!
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6112
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax Saves Time and Money Excellent and user-friendly software. I have been a loyal client for many years and I will never even look anywhere else.
Date published: 2021-03-15
Rated 4 out of 5 by from Taxes SUCK but your services really helped me! So even though this was a un-fun process your service really helped walk me through it easily! Thank you so much!
Date published: 2021-03-15
Rated 5 out of 5 by from So easy, will never be scammed again I will never pay a tax professional again. This process was much easier and cheaper. I got the same amount of money back.
Date published: 2021-03-15
Rated 5 out of 5 by from TurboTax you da' Best I use the free edition every year (eventually I'll pay for the Plus) and it just makes taxes easy. AND they asked about the stimulus check this year and I was so excited to receive relief this time around.
Date published: 2021-03-15
Rated 5 out of 5 by from they talk you through everything so easy to do. Turbo tax talks you through the entire process. mine was fairly straightforward. I did not require any additional assistance but I know it was available if I needed it.
Date published: 2021-03-15
Rated 5 out of 5 by from Turbo Tax is great I easily do our taxes in less than an hour. It was nice to be able to download my investment information automatically.
Date published: 2021-03-15
Rated 5 out of 5 by from Lived up to the hype about maximum refund The guiding questions helped and allowed me to file as head of household when I had no idea I could.
Date published: 2021-03-15
Rated 5 out of 5 by from THEY ARE GREAT THEY HAVE BEEN GREAT SO FAR THE PAST 3 YEARS IVE BEEN USING THEM
Date published: 2021-03-15
Rated 5 out of 5 by from So Easy to File! Very Helpful pop-ups to tax question and easy to file.
Date published: 2021-03-15
Rated 3 out of 5 by from Problems with purchase of optional modules Online purchase on Audit Protection was problematic - software says payment did not go through despite what my bank indicated that it did go through. The download/install of NJ State Partnership was also problematic and TurboTax Business acted like I did not purchase the state program even if I did and was able to download it. The state tax section also got me into a loop , forcing me to select the download for NJ state . After much time wasted troubleshooting, I found the fix on the Support Community page and was able to proceed with the State tax filing process. I DID NOT get any help from Intuit TurboTax help desk people. Automated Support system needs more improvement!
Date published: 2021-03-15
All TurboTax® Offerings Reviews - Page 6112