TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy to use! You input your information and they do the rest. It gives you peace of mind to know calculations are correct and new rules are being followed
Date published: 2021-03-17
Rated 1 out of 5 by from Very frustrating after many good years I have been using turbo tax for many years and this year has been the absolute worst. My returns have been rejected due to the wrong adjusted gross income from my 2019 return. Here's the problem: I used turbo tax last year and copied the number directly from my forms from last year. It's still incorrect apparently so now I'm stuck. I guess I have to file by mail which is an additional pain. The isn't the first issue I had this year with turbo tax. Not sure what changed but I'm done with turbo tax after this year. Might as well pay someone else the money I am who will actually file my return correctly. Very disappointing.
Date published: 2021-03-17
Rated 4 out of 5 by from good the only issues i was having it was making me correct correct info when doing review
Date published: 2021-03-17
Rated 5 out of 5 by from Excellent program for simple returns Everything was straighforward except delaing with some stock sales which was tricky. Normal finances...personal and business income, investment income/loss, bank interest, etc. totally painless if your brokerage can share forms electronically with TurboTax.
Date published: 2021-03-17
Rated 4 out of 5 by from I had to buy the Deluxe version, due to HSAaccount The site is easy to use. I had a simple return so I expected not to have to pay for the Deluxe version. (I've paid in past years when my return was more complex.) Because I have an HSA account I had to pay $60 to finish my return.
Date published: 2021-03-17
Rated 1 out of 5 by from Turbo tax deluxe. I filed six tax returns this year. They all were accepted....then the problem began. The most serious one concerned that I was exceeding the number of returns allowed for E-filing; at the time I {had done three}. Then I was told - by the program - that I had not sent a tax return. I have since mailed a return. I have the electronic certificate for E-filing in hand.
Date published: 2021-03-17
Rated 5 out of 5 by from User Friendly Turbox tax is easy to use and they have helpful learning drop downs to make you understand what is needed or what is not needed.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is always easy to use. Great value! Always accurate, always easy to use. Turbo Tax is the way to go!
Date published: 2021-03-17
Rated 5 out of 5 by from Will use again! I'd high recommend to beginners. Turbo Tax Free Edition made it a breeze to file my own taxes this year.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy enough to use. My 20th year of using Turbo Tax. Just follow the prompts and you can make it through the process.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6036
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is easy to use! You input your information and they do the rest. It gives you peace of mind to know calculations are correct and new rules are being followed
Date published: 2021-03-17
Rated 1 out of 5 by from Very frustrating after many good years I have been using turbo tax for many years and this year has been the absolute worst. My returns have been rejected due to the wrong adjusted gross income from my 2019 return. Here's the problem: I used turbo tax last year and copied the number directly from my forms from last year. It's still incorrect apparently so now I'm stuck. I guess I have to file by mail which is an additional pain. The isn't the first issue I had this year with turbo tax. Not sure what changed but I'm done with turbo tax after this year. Might as well pay someone else the money I am who will actually file my return correctly. Very disappointing.
Date published: 2021-03-17
Rated 4 out of 5 by from good the only issues i was having it was making me correct correct info when doing review
Date published: 2021-03-17
Rated 5 out of 5 by from Excellent program for simple returns Everything was straighforward except delaing with some stock sales which was tricky. Normal finances...personal and business income, investment income/loss, bank interest, etc. totally painless if your brokerage can share forms electronically with TurboTax.
Date published: 2021-03-17
Rated 4 out of 5 by from I had to buy the Deluxe version, due to HSAaccount The site is easy to use. I had a simple return so I expected not to have to pay for the Deluxe version. (I've paid in past years when my return was more complex.) Because I have an HSA account I had to pay $60 to finish my return.
Date published: 2021-03-17
Rated 1 out of 5 by from Turbo tax deluxe. I filed six tax returns this year. They all were accepted....then the problem began. The most serious one concerned that I was exceeding the number of returns allowed for E-filing; at the time I {had done three}. Then I was told - by the program - that I had not sent a tax return. I have since mailed a return. I have the electronic certificate for E-filing in hand.
Date published: 2021-03-17
Rated 5 out of 5 by from User Friendly Turbox tax is easy to use and they have helpful learning drop downs to make you understand what is needed or what is not needed.
Date published: 2021-03-17
Rated 5 out of 5 by from Turbo Tax is always easy to use. Great value! Always accurate, always easy to use. Turbo Tax is the way to go!
Date published: 2021-03-17
Rated 5 out of 5 by from Will use again! I'd high recommend to beginners. Turbo Tax Free Edition made it a breeze to file my own taxes this year.
Date published: 2021-03-17
Rated 5 out of 5 by from Easy enough to use. My 20th year of using Turbo Tax. Just follow the prompts and you can make it through the process.
Date published: 2021-03-17
All TurboTax® Offerings Reviews - Page 6036