TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from So easy and helpful! This is my first time using TurboTax and loved it. Everything was easy, understandable, and the two times I used Customer Services have left me fulfilled. The first time, the representative took time to validate some things for me and made suggestions that could help me for next year's tax season. The second time, the representative answered some questions I had some concern about and made some suggestions from what I told her. I love the experiences so much that I plan to file with TurboTax from now on. Thank you all!!!
Date published: 2021-02-24
Rated 5 out of 5 by from my rating for turbo tax I was very impressed with Turbo Tax's support features, all of my questions were answer immediately. As a result, I was able to swiftly navigate through my W2's, all while learning a great many things, while getting a nice return.
Date published: 2021-02-24
Rated 5 out of 5 by from Very user friendly I filed relatively easily-as long as you have the proper documents you are told where to find all the info. I accidentally entered my kid’s birth year wrong (typo) and it was very easy to edit when my return was rejected be the info didn’t match IRS records. Even problems with returns are pretty easy to get through. Thanks TurboTax!
Date published: 2021-02-24
Rated 5 out of 5 by from Great as always Turbotax was able to handle all the adjustments due to COVID. For the first time I had to delete tax forms I started because I thought I needed them. No impact to return. Loved the import feature on investments. Had many transactions.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax makes taxes easy My taxes were pretty simple this year. I've used Turbo tax for years and they make it pretty easy to file. It didn't take long at all.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is great again and again I needed a little help I thought and that was the wrong thought. I had all the help I could get from your agent and couldn't ask for better. Sorry I forgot to write his name down before I started this
Date published: 2021-02-24
Rated 5 out of 5 by from AWESOME! MY TAX RETURNS ARE SIMPLE, BUT I REALLY APPRECIATE THE FACT THAT TURBO TAX ALLOWS PEOPLE WITH SIMPLE RETURNS TO DO IT FOR FREE. THANK YOU TURBO TAX!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome I have used Turbo Tax every year, except one, for all of my adult life - even one time getting a better return than with a tax preparer. I always get the right deductions. Never worry about it otherwise. Will always use Turbo tax!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Best site I've ever used So easy a caveman can do it, Best site I've ever used,
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to Use I used the basic package to file a W-2 return. It was easy to understand since they went step by step.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 604
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So easy and helpful! This is my first time using TurboTax and loved it. Everything was easy, understandable, and the two times I used Customer Services have left me fulfilled. The first time, the representative took time to validate some things for me and made suggestions that could help me for next year's tax season. The second time, the representative answered some questions I had some concern about and made some suggestions from what I told her. I love the experiences so much that I plan to file with TurboTax from now on. Thank you all!!!
Date published: 2021-02-24
Rated 5 out of 5 by from my rating for turbo tax I was very impressed with Turbo Tax's support features, all of my questions were answer immediately. As a result, I was able to swiftly navigate through my W2's, all while learning a great many things, while getting a nice return.
Date published: 2021-02-24
Rated 5 out of 5 by from Very user friendly I filed relatively easily-as long as you have the proper documents you are told where to find all the info. I accidentally entered my kid’s birth year wrong (typo) and it was very easy to edit when my return was rejected be the info didn’t match IRS records. Even problems with returns are pretty easy to get through. Thanks TurboTax!
Date published: 2021-02-24
Rated 5 out of 5 by from Great as always Turbotax was able to handle all the adjustments due to COVID. For the first time I had to delete tax forms I started because I thought I needed them. No impact to return. Loved the import feature on investments. Had many transactions.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax makes taxes easy My taxes were pretty simple this year. I've used Turbo tax for years and they make it pretty easy to file. It didn't take long at all.
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo tax is great again and again I needed a little help I thought and that was the wrong thought. I had all the help I could get from your agent and couldn't ask for better. Sorry I forgot to write his name down before I started this
Date published: 2021-02-24
Rated 5 out of 5 by from AWESOME! MY TAX RETURNS ARE SIMPLE, BUT I REALLY APPRECIATE THE FACT THAT TURBO TAX ALLOWS PEOPLE WITH SIMPLE RETURNS TO DO IT FOR FREE. THANK YOU TURBO TAX!
Date published: 2021-02-24
Rated 5 out of 5 by from Turbo Tax is Awesome I have used Turbo Tax every year, except one, for all of my adult life - even one time getting a better return than with a tax preparer. I always get the right deductions. Never worry about it otherwise. Will always use Turbo tax!!!
Date published: 2021-02-24
Rated 5 out of 5 by from Best site I've ever used So easy a caveman can do it, Best site I've ever used,
Date published: 2021-02-24
Rated 5 out of 5 by from Easy to Use I used the basic package to file a W-2 return. It was easy to understand since they went step by step.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 604