TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Easy to use This software has helped me to file the tax much faster.
Date published: 2021-04-15
Rated 5 out of 5 by from First Time User First timer, so records were a mess. Now I have a better idea of how to organize for next year, I'm looking forward to it. On line and live help was invaluable.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo was easy to use It was easy. I will file early ,and keep up with my information for next year
Date published: 2021-04-15
Rated 5 out of 5 by from easy tax format makes it easy to prepare your tax forms and filing
Date published: 2021-04-15
Rated 4 out of 5 by from Good, but needs debuggingThere's a bug There's a bug (and don't tell me "It's a feature, not a bug"!): some of the form's entry boxes do not accept "0.00" and mark it as error. Workaround is to make it blank. If electronic tax form doesn't accept "0.00", then do not transfer 0.00 from the program's entries to that form. Other than that - it's a good product.
Date published: 2021-04-15
Rated 1 out of 5 by from Mortgage Interest Bug I big rurnoff! The instructions surrounding mortgage interest deductions and multiple 1098's, specifically a loan that was sold to a different lender and refinanced as example, are worthless. I had to go to a competitor's sight in order to get a work around that yielded the proper amount of deduction.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is awesome My experience is Excellent. Turbo tax is awesome. I liked it
Date published: 2021-04-15
Rated 2 out of 5 by from yes yuh it was good nothing really to say its just making me do this. peace yall mwahhh
Date published: 2021-04-15
Rated 5 out of 5 by from Always easy using TurboTax! It's so easy using TurboTax! 3 years now with them and don't plan on changing. Great help all around.
Date published: 2021-04-15
Rated 2 out of 5 by from Fees I asked for the 30.00 version. Then when I went to file it charged 70.00. Say what you mean, turbo tax.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 6017
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to use This software has helped me to file the tax much faster.
Date published: 2021-04-15
Rated 5 out of 5 by from First Time User First timer, so records were a mess. Now I have a better idea of how to organize for next year, I'm looking forward to it. On line and live help was invaluable.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbo was easy to use It was easy. I will file early ,and keep up with my information for next year
Date published: 2021-04-15
Rated 5 out of 5 by from easy tax format makes it easy to prepare your tax forms and filing
Date published: 2021-04-15
Rated 4 out of 5 by from Good, but needs debuggingThere's a bug There's a bug (and don't tell me "It's a feature, not a bug"!): some of the form's entry boxes do not accept "0.00" and mark it as error. Workaround is to make it blank. If electronic tax form doesn't accept "0.00", then do not transfer 0.00 from the program's entries to that form. Other than that - it's a good product.
Date published: 2021-04-15
Rated 1 out of 5 by from Mortgage Interest Bug I big rurnoff! The instructions surrounding mortgage interest deductions and multiple 1098's, specifically a loan that was sold to a different lender and refinanced as example, are worthless. I had to go to a competitor's sight in order to get a work around that yielded the proper amount of deduction.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax is awesome My experience is Excellent. Turbo tax is awesome. I liked it
Date published: 2021-04-15
Rated 2 out of 5 by from yes yuh it was good nothing really to say its just making me do this. peace yall mwahhh
Date published: 2021-04-15
Rated 5 out of 5 by from Always easy using TurboTax! It's so easy using TurboTax! 3 years now with them and don't plan on changing. Great help all around.
Date published: 2021-04-15
Rated 2 out of 5 by from Fees I asked for the 30.00 version. Then when I went to file it charged 70.00. Say what you mean, turbo tax.
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 6017