TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax gets it done From start to finish was pain free. And having the option to upload my forms to have my information added for me was great. To have the system check and recheck my returns for possible mistakes was also a plus. In all, using Turbo Tax was A smart move. Takes the guess work out of the process.
Date published: 2021-04-11
Rated 5 out of 5 by from User Friendly & Convenient Walks you through everything. Super easy to maneuver through.
Date published: 2021-04-11
Rated 1 out of 5 by from After using it for 20+ years, I will not use again State filing should be free!!!!!!!!!!! First question should be do you think you have itemized deductions in excess of your standard deduction of $xxxxxx
Date published: 2021-04-11
Rated 5 out of 5 by from Awesome I have used Turbo tax the past 7 years I think it is Great never a problem and and aleays on point I will continue to use Turbo Tax.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbotax is Eas They made the whole process easy and understandable!!! Took less than 30 minutes and had my taxes filed! Date and Federal with a refund that was great!!!!
Date published: 2021-04-11
Rated 5 out of 5 by from Easy return turbo tax made filing my taxes easy to understand and I feel good
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax is awsome! Easy and convenient and got the help I needed via chat.
Date published: 2021-04-11
Rated 4 out of 5 by from Very Simple and easy to use but not really "Free" As you add forms for deductions etc., its no longer "free". the process itself was amazingly easy and the guidance was always easy to understand. But I felt disappointed and a bit misled by the word "free". I paid $116 after tax. I don't mind paying a reasonable fee, but don't tell me its "free" as if that applies to all circumstances. Read the fine print.
Date published: 2021-04-11
Rated 5 out of 5 by from efficient and easy! The FAQ, search and live advise function is amazing.
Date published: 2021-04-11
Rated 5 out of 5 by from Confidence with TurboTax Each year I feel confident in the accuracy of my tax forms because I use TurboTax. The tech support I received this year was outstanding; the tech went above and beyond my expectations.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5946
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax gets it done From start to finish was pain free. And having the option to upload my forms to have my information added for me was great. To have the system check and recheck my returns for possible mistakes was also a plus. In all, using Turbo Tax was A smart move. Takes the guess work out of the process.
Date published: 2021-04-11
Rated 5 out of 5 by from User Friendly & Convenient Walks you through everything. Super easy to maneuver through.
Date published: 2021-04-11
Rated 1 out of 5 by from After using it for 20+ years, I will not use again State filing should be free!!!!!!!!!!! First question should be do you think you have itemized deductions in excess of your standard deduction of $xxxxxx
Date published: 2021-04-11
Rated 5 out of 5 by from Awesome I have used Turbo tax the past 7 years I think it is Great never a problem and and aleays on point I will continue to use Turbo Tax.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbotax is Eas They made the whole process easy and understandable!!! Took less than 30 minutes and had my taxes filed! Date and Federal with a refund that was great!!!!
Date published: 2021-04-11
Rated 5 out of 5 by from Easy return turbo tax made filing my taxes easy to understand and I feel good
Date published: 2021-04-11
Rated 4 out of 5 by from Turbo Tax is awsome! Easy and convenient and got the help I needed via chat.
Date published: 2021-04-11
Rated 4 out of 5 by from Very Simple and easy to use but not really "Free" As you add forms for deductions etc., its no longer "free". the process itself was amazingly easy and the guidance was always easy to understand. But I felt disappointed and a bit misled by the word "free". I paid $116 after tax. I don't mind paying a reasonable fee, but don't tell me its "free" as if that applies to all circumstances. Read the fine print.
Date published: 2021-04-11
Rated 5 out of 5 by from efficient and easy! The FAQ, search and live advise function is amazing.
Date published: 2021-04-11
Rated 5 out of 5 by from Confidence with TurboTax Each year I feel confident in the accuracy of my tax forms because I use TurboTax. The tech support I received this year was outstanding; the tech went above and beyond my expectations.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5946