TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72146 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TurboTax is excellent Kimberly was my specialist and helped me a lot to file my tax.
Date published: 2021-05-07
Rated 5 out of 5 by from easy to file Simple instructions, and no assistance was needed.
Date published: 2021-05-07
Rated 3 out of 5 by from Turbo Tax needs to get updates for Sch E, Part 2 I have used TT for about 10 years and have loved it! However, this year I needed to file a loss on Sch E for an S Corp. The needed box on Line 28, Box E was not available to be checked. Then as it was a loss, the instructions said to "attache required basis computation." No one at TT assistance was able to tell me how to do this, which meant I had to file by snail mail. Very disappointing!
Date published: 2021-05-07
Rated 5 out of 5 by from Looks good, works great Makes filing taxes about as simple as possible, with a great interface and explanations for anything that's hard to understand.
Date published: 2021-05-07
Rated 5 out of 5 by from TURBO TAX IS AWESOME!! You sign into your account. It is secure. You fill out the information and TT asks you questions to help you along. It keeps info from the year before to act as a check list. I don't mind it keeps asking me to upgrade, even though I don't. It lets you pay for filing right there, and you have choices on how you want to receive your refund. Direct. Easy to Follow. Done
Date published: 2021-05-07
Rated 5 out of 5 by from I love Turbo Tax! This is my 9 year using Turbo Tax. I love it. It is easy to use, convenient and I have confidence in the application.
Date published: 2021-05-07
Rated 5 out of 5 by from AWESOME N/A. So easy & guiding didn’t need any extra help!,
Date published: 2021-05-07
Rated 5 out of 5 by from Continues to AWESOME! We have been using TT since 1993. It has not failed us. One year used different program to evaluate differences and benefits. TT came ahead and we gained more $$ than the other that can claim they are better. Always faithful to Turbo Tax.
Date published: 2021-05-07
Rated 4 out of 5 by from A good way to file. Pretty smooth. They really dig to find tax deductions. My return was a very simple one...done in one morning.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax Great Turbo Tax is very easy to follow and to work with.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 5941
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is excellent Kimberly was my specialist and helped me a lot to file my tax.
Date published: 2021-05-07
Rated 5 out of 5 by from easy to file Simple instructions, and no assistance was needed.
Date published: 2021-05-07
Rated 3 out of 5 by from Turbo Tax needs to get updates for Sch E, Part 2 I have used TT for about 10 years and have loved it! However, this year I needed to file a loss on Sch E for an S Corp. The needed box on Line 28, Box E was not available to be checked. Then as it was a loss, the instructions said to "attache required basis computation." No one at TT assistance was able to tell me how to do this, which meant I had to file by snail mail. Very disappointing!
Date published: 2021-05-07
Rated 5 out of 5 by from Looks good, works great Makes filing taxes about as simple as possible, with a great interface and explanations for anything that's hard to understand.
Date published: 2021-05-07
Rated 5 out of 5 by from TURBO TAX IS AWESOME!! You sign into your account. It is secure. You fill out the information and TT asks you questions to help you along. It keeps info from the year before to act as a check list. I don't mind it keeps asking me to upgrade, even though I don't. It lets you pay for filing right there, and you have choices on how you want to receive your refund. Direct. Easy to Follow. Done
Date published: 2021-05-07
Rated 5 out of 5 by from I love Turbo Tax! This is my 9 year using Turbo Tax. I love it. It is easy to use, convenient and I have confidence in the application.
Date published: 2021-05-07
Rated 5 out of 5 by from AWESOME N/A. So easy & guiding didn’t need any extra help!,
Date published: 2021-05-07
Rated 5 out of 5 by from Continues to AWESOME! We have been using TT since 1993. It has not failed us. One year used different program to evaluate differences and benefits. TT came ahead and we gained more $$ than the other that can claim they are better. Always faithful to Turbo Tax.
Date published: 2021-05-07
Rated 4 out of 5 by from A good way to file. Pretty smooth. They really dig to find tax deductions. My return was a very simple one...done in one morning.
Date published: 2021-05-07
Rated 5 out of 5 by from Turbo Tax Great Turbo Tax is very easy to follow and to work with.
Date published: 2021-05-07
All TurboTax® Offerings Reviews - Page 5941