TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from easy Trust in the product and peace of minds. Have used for several years.
Date published: 2021-03-16
Rated 4 out of 5 by from Recovery Rebate Credit - Not supported Home Bus Home and Business version does not ask question about if I received stimulus check in 2020. Other versions from TurboTax ask the question. Spent 4 hours with customer service to find out that even the form for the Credit is flawed. Had to file 2020 taxes and will need to file an amendment once software is updated. I never got my 1st stimulus check for 1,200 in early 2020. When we found the form manually and input data it uses annual income based on AGI for 2020 and not the 2019 that it should have been based on. The AGI number for 2020 places me outside of the limits but 2019 clearly has me eligible. Now I have to wait until I get my refund and then file an amendment. REALLY?????
Date published: 2021-03-16
Rated 3 out of 5 by from turbotax does the job q and a not too responsive. could not pay for turbo midway thru to review actual federal forms. i miss the comparison of tax info with previous year schedule no longer available. but ive used you for years and probably will continue since the job does get done accurately.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Awesome I've used TurboTax to file for 5 years in a row and it's always been easy and simply
Date published: 2021-03-16
Rated 5 out of 5 by from Never used before.... I like it!!! It was easy and I would use again!! My kids have been using it for yes. Glad I did!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Great and easy!!! Thankyou so much!!! great experience!!!
Date published: 2021-03-16
Rated 5 out of 5 by from amazing and easy to used thank you so very much so easy and user friendly had a great experience using this incredible system
Date published: 2021-03-16
Rated 5 out of 5 by from Good service Quick and easy process, thank you for the simplicity of your system
Date published: 2021-03-16
Rated 5 out of 5 by from helpful It was great to let them to file my taxes. thank you
Date published: 2021-03-16
Rated 5 out of 5 by from Very easy and user friendly Loved how it pulled in our trades with Robinhood and walked us through every step.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 5934
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from easy Trust in the product and peace of minds. Have used for several years.
Date published: 2021-03-16
Rated 4 out of 5 by from Recovery Rebate Credit - Not supported Home Bus Home and Business version does not ask question about if I received stimulus check in 2020. Other versions from TurboTax ask the question. Spent 4 hours with customer service to find out that even the form for the Credit is flawed. Had to file 2020 taxes and will need to file an amendment once software is updated. I never got my 1st stimulus check for 1,200 in early 2020. When we found the form manually and input data it uses annual income based on AGI for 2020 and not the 2019 that it should have been based on. The AGI number for 2020 places me outside of the limits but 2019 clearly has me eligible. Now I have to wait until I get my refund and then file an amendment. REALLY?????
Date published: 2021-03-16
Rated 3 out of 5 by from turbotax does the job q and a not too responsive. could not pay for turbo midway thru to review actual federal forms. i miss the comparison of tax info with previous year schedule no longer available. but ive used you for years and probably will continue since the job does get done accurately.
Date published: 2021-03-16
Rated 5 out of 5 by from TurboTax is Awesome I've used TurboTax to file for 5 years in a row and it's always been easy and simply
Date published: 2021-03-16
Rated 5 out of 5 by from Never used before.... I like it!!! It was easy and I would use again!! My kids have been using it for yes. Glad I did!
Date published: 2021-03-16
Rated 5 out of 5 by from Awesome Great and easy!!! Thankyou so much!!! great experience!!!
Date published: 2021-03-16
Rated 5 out of 5 by from amazing and easy to used thank you so very much so easy and user friendly had a great experience using this incredible system
Date published: 2021-03-16
Rated 5 out of 5 by from Good service Quick and easy process, thank you for the simplicity of your system
Date published: 2021-03-16
Rated 5 out of 5 by from helpful It was great to let them to file my taxes. thank you
Date published: 2021-03-16
Rated 5 out of 5 by from Very easy and user friendly Loved how it pulled in our trades with Robinhood and walked us through every step.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 5934