TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from its ok everything about it is good until they charge you with hidden fees... they make you pay $40 if you choose them with your refund money. and force you to update to their premium uptions...
Date published: 2021-03-18
Rated 5 out of 5 by from Great Website My experience with this website is fast and easy. Would recommend to other people
Date published: 2021-03-18
Rated 5 out of 5 by from Thanks! Turbo Tax Felt like sitting with a friendly expert while going through the filing process.
Date published: 2021-03-18
Rated 4 out of 5 by from Different from last year Being a little different from last year some questions were a little different with no example for answers.
Date published: 2021-03-18
Rated 1 out of 5 by from not as good as before. State tax is bad. I have been using Turbo Tax for more than 10 years. Turbo Tax is not as good as it used to be. State Tax always got some problem, the software has bugs.
Date published: 2021-03-18
Rated 3 out of 5 by from Still meh I tried TurboTax this year because of an offer which led it to be cheaper than my prior solution, but found the experience and software disappointing. The desktop software is clunky and unwieldy to navigate, while I found the software asking me questions that weren't relevant to me as well. Not a huge fan but will probably continue to use the most economical option for me, as filing taxes is already expensive enough.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax Is Awesome Great experience love the fact if you are unsure of any documents or questions that come up while you’re filling out your information a tax expert is always there to explain any concerns you may have
Date published: 2021-03-18
Rated 5 out of 5 by from "Love Turbo Tax My agent over the phone was AMAZING! He helped me with a glitch in filing my child tax credit & he found $ I am owed from last year. Overall, a great experience!
Date published: 2021-03-18
Rated 5 out of 5 by from awesome easy to use. will use for years to come. beats paying someone else to do them.
Date published: 2021-03-18
Rated 5 out of 5 by from Amazing! User friendly, easy to understand, and step by step instructions to help clarify any confusion. I was apprehensive at first, but I will never go anywhere else to do my taxes again.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5934
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from its ok everything about it is good until they charge you with hidden fees... they make you pay $40 if you choose them with your refund money. and force you to update to their premium uptions...
Date published: 2021-03-18
Rated 5 out of 5 by from Great Website My experience with this website is fast and easy. Would recommend to other people
Date published: 2021-03-18
Rated 5 out of 5 by from Thanks! Turbo Tax Felt like sitting with a friendly expert while going through the filing process.
Date published: 2021-03-18
Rated 4 out of 5 by from Different from last year Being a little different from last year some questions were a little different with no example for answers.
Date published: 2021-03-18
Rated 1 out of 5 by from not as good as before. State tax is bad. I have been using Turbo Tax for more than 10 years. Turbo Tax is not as good as it used to be. State Tax always got some problem, the software has bugs.
Date published: 2021-03-18
Rated 3 out of 5 by from Still meh I tried TurboTax this year because of an offer which led it to be cheaper than my prior solution, but found the experience and software disappointing. The desktop software is clunky and unwieldy to navigate, while I found the software asking me questions that weren't relevant to me as well. Not a huge fan but will probably continue to use the most economical option for me, as filing taxes is already expensive enough.
Date published: 2021-03-18
Rated 5 out of 5 by from Turbo Tax Is Awesome Great experience love the fact if you are unsure of any documents or questions that come up while you’re filling out your information a tax expert is always there to explain any concerns you may have
Date published: 2021-03-18
Rated 5 out of 5 by from "Love Turbo Tax My agent over the phone was AMAZING! He helped me with a glitch in filing my child tax credit & he found $ I am owed from last year. Overall, a great experience!
Date published: 2021-03-18
Rated 5 out of 5 by from awesome easy to use. will use for years to come. beats paying someone else to do them.
Date published: 2021-03-18
Rated 5 out of 5 by from Amazing! User friendly, easy to understand, and step by step instructions to help clarify any confusion. I was apprehensive at first, but I will never go anywhere else to do my taxes again.
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5934