TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from TurboTax Helped Greatly Ran into some issues along the way that lead to some questions, which included some non-standard income (Economic Impact Payments) related to the Covid situation. However, was pointed in the right direction with useful links and even a live Turbotax representative helped me out in a timely manner.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is very easy to use. The software is very user friendly and is a breeze to use.
Date published: 2021-03-26
Rated 5 out of 5 by from Always Easy Always easy to use and so many helpful tips or someone to talk to.
Date published: 2021-03-26
Rated 1 out of 5 by from Cheating regarding FREE Return Turbotax does the job, but don't be full when they say that you can file your 2020 taxes 100% free, if filed your 2019 taxes with TurboTax, and was signed up for a free membership program. Regardless, at the end, when you spend time and have all done you cannot e-file your return until you pay $49. I wouldn't bother if they say in front about payment. When it's suddenly appeared at the end, looks like a cheating.
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax is Awesome! Delaisha was such a great help and helped and answered all of my questions
Date published: 2021-03-26
Rated 4 out of 5 by from turbo tax is good a little stuggle but got though it pretty good, iglad its over
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome Very helpful Easy to use, use it every year. Makes it simple
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome Excellent worksheet, very straight forward with helpful tips.
Date published: 2021-03-26
Rated 5 out of 5 by from Helpful There was a lot to do but it was simple enough to understand and work with.
Date published: 2021-03-26
Rated 1 out of 5 by from TurboTax not good at protecting privacy. Will not use Turbotax anymore. You have to input activation code EVERY TIME you open program...even programs from previous years...who keeps that crap. Also, keep getting texts from Turbotax with a filing code..I haven't even started doing my taxes yet, so why I am getting filing codes from Turbotax. Called help line and they couldn't do anything about it. Used to really like Turbotax...now they made me hate it. It used to feel like it was my personal program, now it feels like I am just a customer (a number) to Turbotax. I don't like that feeling.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 5872
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax Helped Greatly Ran into some issues along the way that lead to some questions, which included some non-standard income (Economic Impact Payments) related to the Covid situation. However, was pointed in the right direction with useful links and even a live Turbotax representative helped me out in a timely manner.
Date published: 2021-03-26
Rated 5 out of 5 by from Turbo Tax is very easy to use. The software is very user friendly and is a breeze to use.
Date published: 2021-03-26
Rated 5 out of 5 by from Always Easy Always easy to use and so many helpful tips or someone to talk to.
Date published: 2021-03-26
Rated 1 out of 5 by from Cheating regarding FREE Return Turbotax does the job, but don't be full when they say that you can file your 2020 taxes 100% free, if filed your 2019 taxes with TurboTax, and was signed up for a free membership program. Regardless, at the end, when you spend time and have all done you cannot e-file your return until you pay $49. I wouldn't bother if they say in front about payment. When it's suddenly appeared at the end, looks like a cheating.
Date published: 2021-03-26
Rated 5 out of 5 by from TurboTax is Awesome! Delaisha was such a great help and helped and answered all of my questions
Date published: 2021-03-26
Rated 4 out of 5 by from turbo tax is good a little stuggle but got though it pretty good, iglad its over
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome Very helpful Easy to use, use it every year. Makes it simple
Date published: 2021-03-26
Rated 5 out of 5 by from Awesome Excellent worksheet, very straight forward with helpful tips.
Date published: 2021-03-26
Rated 5 out of 5 by from Helpful There was a lot to do but it was simple enough to understand and work with.
Date published: 2021-03-26
Rated 1 out of 5 by from TurboTax not good at protecting privacy. Will not use Turbotax anymore. You have to input activation code EVERY TIME you open program...even programs from previous years...who keeps that crap. Also, keep getting texts from Turbotax with a filing code..I haven't even started doing my taxes yet, so why I am getting filing codes from Turbotax. Called help line and they couldn't do anything about it. Used to really like Turbotax...now they made me hate it. It used to feel like it was my personal program, now it feels like I am just a customer (a number) to Turbotax. I don't like that feeling.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 5872