TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Dark Patterns, Paid Pros and Crypto Support TurboTax used to be amazing by quickly sorting out ESPP and RSUs with ease for over a decade. The last two years the software has become more of a hindrance with dark patterns in UX, the need for paid live professionals and a lack of support for crypto. I have ignored the first two over the last few years but crypto staking becoming a painfully manual process for each transaction is unacceptable. I won't be repeating this mistake next year.
Date published: 2022-03-02
Rated 5 out of 5 by from Amazingly Easy! Great assistance and guided formats. This makes everything so easy to understand and follow for those of us who don't really know the ins and outs of taxes and terminology.
Date published: 2022-03-02
Rated 1 out of 5 by from Why so much? I feel like this program has been too expensive. All you got me was the standard deductions. Yet I paid you $50 for the program plus a state filing fee and a refund management fee. close to $100 to do my taxes. Maybe I should have just hired a professional.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbotax is amazing Extremely, extremely easy and very fast and helped me out with anything that i had questions on.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax was excellent Turbo tax live assistance was extremely helpful and provided me with the rightype of tax service for a very fair fee.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbotax is G.O.A.T!! I have been using turbo tax for a third year and will likely continue to use it in the years to come. Their process is simple and every last one of my questions is answered. Turbo tax is absolutely the greatest of all time!!!
Date published: 2022-03-02
Rated 5 out of 5 by from Step by step to successfully filing taxes! Made it easy to input my forms and get my taxes done in one easy place!
Date published: 2022-03-02
Rated 5 out of 5 by from Highly impressed! This is the second year I have had a live expert with TurboTax and I am still awed by the service they provide. Our expert this year, Patricia, was amazing and went above and beyond to deliver the best possible service we could ask for. We have been to other tax agencies before and never have we been through such a pleasant experience with taxes. Our expert was extremely knowledgeable, explained everything in a way we could understand, and answered our many questions promptly and thoroughly. I appreciate the high quality of service from everyone at TurboTax and would highly recommend!
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is awesome Good service. I was satisfied with the help I received and will be back
Date published: 2022-03-02
Rated 5 out of 5 by from Convenience is important It was very convenient, quite pricy, but made the process of filing taxes less painful.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5872
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Dark Patterns, Paid Pros and Crypto Support TurboTax used to be amazing by quickly sorting out ESPP and RSUs with ease for over a decade. The last two years the software has become more of a hindrance with dark patterns in UX, the need for paid live professionals and a lack of support for crypto. I have ignored the first two over the last few years but crypto staking becoming a painfully manual process for each transaction is unacceptable. I won't be repeating this mistake next year.
Date published: 2022-03-02
Rated 5 out of 5 by from Amazingly Easy! Great assistance and guided formats. This makes everything so easy to understand and follow for those of us who don't really know the ins and outs of taxes and terminology.
Date published: 2022-03-02
Rated 1 out of 5 by from Why so much? I feel like this program has been too expensive. All you got me was the standard deductions. Yet I paid you $50 for the program plus a state filing fee and a refund management fee. close to $100 to do my taxes. Maybe I should have just hired a professional.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbotax is amazing Extremely, extremely easy and very fast and helped me out with anything that i had questions on.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax was excellent Turbo tax live assistance was extremely helpful and provided me with the rightype of tax service for a very fair fee.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbotax is G.O.A.T!! I have been using turbo tax for a third year and will likely continue to use it in the years to come. Their process is simple and every last one of my questions is answered. Turbo tax is absolutely the greatest of all time!!!
Date published: 2022-03-02
Rated 5 out of 5 by from Step by step to successfully filing taxes! Made it easy to input my forms and get my taxes done in one easy place!
Date published: 2022-03-02
Rated 5 out of 5 by from Highly impressed! This is the second year I have had a live expert with TurboTax and I am still awed by the service they provide. Our expert this year, Patricia, was amazing and went above and beyond to deliver the best possible service we could ask for. We have been to other tax agencies before and never have we been through such a pleasant experience with taxes. Our expert was extremely knowledgeable, explained everything in a way we could understand, and answered our many questions promptly and thoroughly. I appreciate the high quality of service from everyone at TurboTax and would highly recommend!
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is awesome Good service. I was satisfied with the help I received and will be back
Date published: 2022-03-02
Rated 5 out of 5 by from Convenience is important It was very convenient, quite pricy, but made the process of filing taxes less painful.
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5872