TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from TURBOAB Very helpful with less stress had I did it with any other program.
Date published: 2021-03-26
Rated 4 out of 5 by from Makes it fairly easy I did have trouble downloading a PDF for LongTermCare but the rep was very helpful. Our first attempt to file was rejected because the W-2 was listed twice.
Date published: 2021-03-26
Rated 5 out of 5 by from Great! Quick, straightforward, user friendly, and informative
Date published: 2021-03-26
Rated 5 out of 5 by from Easy to use. Turbo tax was easy to use. It helped you with each step
Date published: 2021-03-26
Rated 5 out of 5 by from I could never do this myself, thanks! I could never compile all my deductions and figure out house sales and purchases on my own. $90 is totally worth it to forfeit the struggle fest that would be doing my taxes without any help. And it saves $ not having a CPA do it.
Date published: 2021-03-26
Rated 5 out of 5 by from Industry leader making it easy It was another good year w/ Turbotax, although this year was the first time I found a flaw in their content. I don't recall which question it was, but the question in the title was opposite of the question in the sub-description. I decided to answer based on the question in the title.
Date published: 2021-03-26
Rated 5 out of 5 by from TURBOTAX IS AWESOME The program is accurate increasing my confidence of not getting audited. The live chat via text feature was awesome, although my guy couldn't answer my question, I waited for a real human I could see who was knowledgable of the turbotax product and with the current political influence on my taxes. He advised me to wait for Turbotax to take care of the updates right in my income part of my taxes. Good advice! Great, Great Product! Great instant support. We modern folk, we like INSTANT!
Date published: 2021-03-26
Rated 5 out of 5 by from Was so easy They made it very easy to get thru! Easy to follow the questions.
Date published: 2021-03-26
Rated 5 out of 5 by from Extensive procedure, but understandable. Extensive clearance, which is priority in my association with technology.
Date published: 2021-03-26
Rated 5 out of 5 by from great program. Easy to use Great program and easy to use. Took care to make sure that all deductions were found and all income was recorded.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 5860
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TURBOAB Very helpful with less stress had I did it with any other program.
Date published: 2021-03-26
Rated 4 out of 5 by from Makes it fairly easy I did have trouble downloading a PDF for LongTermCare but the rep was very helpful. Our first attempt to file was rejected because the W-2 was listed twice.
Date published: 2021-03-26
Rated 5 out of 5 by from Great! Quick, straightforward, user friendly, and informative
Date published: 2021-03-26
Rated 5 out of 5 by from Easy to use. Turbo tax was easy to use. It helped you with each step
Date published: 2021-03-26
Rated 5 out of 5 by from I could never do this myself, thanks! I could never compile all my deductions and figure out house sales and purchases on my own. $90 is totally worth it to forfeit the struggle fest that would be doing my taxes without any help. And it saves $ not having a CPA do it.
Date published: 2021-03-26
Rated 5 out of 5 by from Industry leader making it easy It was another good year w/ Turbotax, although this year was the first time I found a flaw in their content. I don't recall which question it was, but the question in the title was opposite of the question in the sub-description. I decided to answer based on the question in the title.
Date published: 2021-03-26
Rated 5 out of 5 by from TURBOTAX IS AWESOME The program is accurate increasing my confidence of not getting audited. The live chat via text feature was awesome, although my guy couldn't answer my question, I waited for a real human I could see who was knowledgable of the turbotax product and with the current political influence on my taxes. He advised me to wait for Turbotax to take care of the updates right in my income part of my taxes. Good advice! Great, Great Product! Great instant support. We modern folk, we like INSTANT!
Date published: 2021-03-26
Rated 5 out of 5 by from Was so easy They made it very easy to get thru! Easy to follow the questions.
Date published: 2021-03-26
Rated 5 out of 5 by from Extensive procedure, but understandable. Extensive clearance, which is priority in my association with technology.
Date published: 2021-03-26
Rated 5 out of 5 by from great program. Easy to use Great program and easy to use. Took care to make sure that all deductions were found and all income was recorded.
Date published: 2021-03-26
All TurboTax® Offerings Reviews - Page 5860