TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Awesome Great...Always a pleasure to do my taxes with you. Thanks
Date published: 2022-03-02
Rated 2 out of 5 by from Difficult process this year with no real support f This year has been channeling submitting the 9862 form with little or no help from turbo tax. I think I’m go to liberty tax after this experience
Date published: 2022-03-02
Rated 1 out of 5 by from forcing me to pay terrible company forcing people to pay extra for no reason. making sure i never sure this again
Date published: 2022-03-02
Rated 5 out of 5 by from The Best there is Turbotax has always gotten me back the best return. Their online software is easy to use. I recommend TurboTax over any other tax company out there. You will get the most money back if you use turbo tax.
Date published: 2022-03-02
Rated 2 out of 5 by from TurboTax Live Not For Me It wasn’t like I thought it would be it took way too long to process my return I could’ve just done it myself or went into a facility and had it done for free. The process was too long and drawn out for the amount that was charged when you can get everything done in office that day for maybe about $50 more give or take a few bucks. My preparer was nice but only works in the evenings so my questions had to wait forever it seemed like. I thought this would be easier than me doing it myself but I was so wrong I won’t be using TurboTax Live again lesson learned wish I could’ve just gotten my money back but just didn’t have the energy to do my taxes myself at this point.
Date published: 2022-03-02
Rated 4 out of 5 by from Very helpful Worked with me where I got stuck and work with me points I was trying to figure out
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is awesome It was exactly what I needed to get my tax return filed
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax was awesome. I never had any problems with them. I have always used the with no problems.
Date published: 2022-03-02
Rated 3 out of 5 by from Dissapointed I have used Turbo Tax for a number of years and never have had any issues till this year. My Federal and State income taxes were rejected because it said our AGI did not match what the IRS had on file. After numerous attempts I gave up and paper filed Federal and State which I paid the extra $20 and could not use state e-file. I would expect a refund on the $20 dollars. If you cannot resolve this matter with the IRS than I am not sure I will continue to use Turbo Tax next year.
Date published: 2022-03-02
Rated 3 out of 5 by from Turbo tax is great TurboTax was a simple way of doing my taxes and getting the money I deserved
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5860
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Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Great...Always a pleasure to do my taxes with you. Thanks
Date published: 2022-03-02
Rated 2 out of 5 by from Difficult process this year with no real support f This year has been channeling submitting the 9862 form with little or no help from turbo tax. I think I’m go to liberty tax after this experience
Date published: 2022-03-02
Rated 1 out of 5 by from forcing me to pay terrible company forcing people to pay extra for no reason. making sure i never sure this again
Date published: 2022-03-02
Rated 5 out of 5 by from The Best there is Turbotax has always gotten me back the best return. Their online software is easy to use. I recommend TurboTax over any other tax company out there. You will get the most money back if you use turbo tax.
Date published: 2022-03-02
Rated 2 out of 5 by from TurboTax Live Not For Me It wasn’t like I thought it would be it took way too long to process my return I could’ve just done it myself or went into a facility and had it done for free. The process was too long and drawn out for the amount that was charged when you can get everything done in office that day for maybe about $50 more give or take a few bucks. My preparer was nice but only works in the evenings so my questions had to wait forever it seemed like. I thought this would be easier than me doing it myself but I was so wrong I won’t be using TurboTax Live again lesson learned wish I could’ve just gotten my money back but just didn’t have the energy to do my taxes myself at this point.
Date published: 2022-03-02
Rated 4 out of 5 by from Very helpful Worked with me where I got stuck and work with me points I was trying to figure out
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo tax is awesome It was exactly what I needed to get my tax return filed
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax was awesome. I never had any problems with them. I have always used the with no problems.
Date published: 2022-03-02
Rated 3 out of 5 by from Dissapointed I have used Turbo Tax for a number of years and never have had any issues till this year. My Federal and State income taxes were rejected because it said our AGI did not match what the IRS had on file. After numerous attempts I gave up and paper filed Federal and State which I paid the extra $20 and could not use state e-file. I would expect a refund on the $20 dollars. If you cannot resolve this matter with the IRS than I am not sure I will continue to use Turbo Tax next year.
Date published: 2022-03-02
Rated 3 out of 5 by from Turbo tax is great TurboTax was a simple way of doing my taxes and getting the money I deserved
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5860