TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from You guys are wonderful It was a good experience and very easy to follow along
Date published: 2021-04-14
Rated 5 out of 5 by from Filing with Turbo Tax was very quick and easy. The representative was very helpful and I was quickly able to correct the field that was causing my return to reject. He was very professional and friendly. Thanks!
Date published: 2021-04-14
Rated 5 out of 5 by from I can't recommend this enough! The online service is SO EASY, it explains everything in detail, with notes for the confusing parts along the way. I'm used to it being this straightforward for "simple" taxes, but I just filed my self-employment tax with the same ease- it felt like someone was there talking me through it! Totally worth the price, totally worth the time. 10/10 recommend, and I'll be using this service next year for sure!
Date published: 2021-04-14
Rated 5 out of 5 by from Convenient and accessible anywhere It's awesome, I really think it's very convenient!
Date published: 2021-04-14
Rated 5 out of 5 by from yurbotax It is good for me since I'm retired I don't make info to go long form.
Date published: 2021-04-14
Rated 5 out of 5 by from this is an awesome system this system really makes my life easy, and it is very convenient to file. Awesome!
Date published: 2021-04-14
Rated 4 out of 5 by from Solid Software I have used Turbo tax for 9 years now and have never been forced to upgrade with no increased return. It is not right that if I contribute to a retirement fund that I should be forced to upgrade. All of that money has already been taxed. I also think it is excessive to charge $40 to withdraw that upgrade fee from my federal returns. I'll probably look into other options for next year
Date published: 2021-04-14
Rated 4 out of 5 by from I don't like not being able to see the real forms. I talked to three helpers: Connie, Victor and Rana. This was necessary to untangle the strange things the software was doing with my data. I had to file in two states as well the Fed. I am an experienced tax preparer but still needed help. Thank you.(well worth the costs).
Date published: 2021-04-14
Rated 5 out of 5 by from Easy and Fast Step by step turtoring makes it easy and friendly to use.
Date published: 2021-04-14
Rated 2 out of 5 by from There is a Problem I had a problem transferring data from Merrill Lynch to Turbo Tax. The program would stop working. I used the Help chat system to try to fix the problem and got useless information. I talked to specialists for hours and that didn't work. I finally upgraded the product and got help from a tax expert (Scott) who helped me bypass the problem and I successfully completed my return.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 5848
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from You guys are wonderful It was a good experience and very easy to follow along
Date published: 2021-04-14
Rated 5 out of 5 by from Filing with Turbo Tax was very quick and easy. The representative was very helpful and I was quickly able to correct the field that was causing my return to reject. He was very professional and friendly. Thanks!
Date published: 2021-04-14
Rated 5 out of 5 by from I can't recommend this enough! The online service is SO EASY, it explains everything in detail, with notes for the confusing parts along the way. I'm used to it being this straightforward for "simple" taxes, but I just filed my self-employment tax with the same ease- it felt like someone was there talking me through it! Totally worth the price, totally worth the time. 10/10 recommend, and I'll be using this service next year for sure!
Date published: 2021-04-14
Rated 5 out of 5 by from Convenient and accessible anywhere It's awesome, I really think it's very convenient!
Date published: 2021-04-14
Rated 5 out of 5 by from yurbotax It is good for me since I'm retired I don't make info to go long form.
Date published: 2021-04-14
Rated 5 out of 5 by from this is an awesome system this system really makes my life easy, and it is very convenient to file. Awesome!
Date published: 2021-04-14
Rated 4 out of 5 by from Solid Software I have used Turbo tax for 9 years now and have never been forced to upgrade with no increased return. It is not right that if I contribute to a retirement fund that I should be forced to upgrade. All of that money has already been taxed. I also think it is excessive to charge $40 to withdraw that upgrade fee from my federal returns. I'll probably look into other options for next year
Date published: 2021-04-14
Rated 4 out of 5 by from I don't like not being able to see the real forms. I talked to three helpers: Connie, Victor and Rana. This was necessary to untangle the strange things the software was doing with my data. I had to file in two states as well the Fed. I am an experienced tax preparer but still needed help. Thank you.(well worth the costs).
Date published: 2021-04-14
Rated 5 out of 5 by from Easy and Fast Step by step turtoring makes it easy and friendly to use.
Date published: 2021-04-14
Rated 2 out of 5 by from There is a Problem I had a problem transferring data from Merrill Lynch to Turbo Tax. The program would stop working. I used the Help chat system to try to fix the problem and got useless information. I talked to specialists for hours and that didn't work. I finally upgraded the product and got help from a tax expert (Scott) who helped me bypass the problem and I successfully completed my return.
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 5848