TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great it was easy to use and i will use it again thanks for making it free
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is great All was done well, and Gloria helped me out excellently
Date published: 2021-04-16
Rated 5 out of 5 by from TT is good it was easy enough, i got $60 less on free turbo tax
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax techs are great We have used TurboTax for many years. This is the first year that I had to call tech support several times. The program would get stuck in a loop when trying to update. We found it worked just to uninstall and reinstall which was a pain.
Date published: 2021-04-16
Rated 5 out of 5 by from Very Good Went very well, glad I finally Got to use Turbo Tax!
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is Amazingly Easy! I have been using Turbotax for 7 years now and it truly is a simple way to get my taxes done.
Date published: 2021-04-16
Rated 5 out of 5 by from Still waiting on 2019 to process Easy to follow the step by step method. Liked importing investment info.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax has been my preferred tax software. I am extremely pleased with the method used by turbo tax to prepare my tax returns for the past 20 years.
Date published: 2021-04-16
Rated 5 out of 5 by from excellent good service very helpful. very good service very fast
Date published: 2021-04-16
Rated 3 out of 5 by from My experience could have been better! I feel that the charge of $55 for each state is a little steep. I also ended up having to do online and purchase of a CD because they would not take my second federal return I have been using Turbo Tax for several years and this was the worst experience!!!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 5835
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from great it was easy to use and i will use it again thanks for making it free
Date published: 2021-04-16
Rated 5 out of 5 by from turbo tax is great All was done well, and Gloria helped me out excellently
Date published: 2021-04-16
Rated 5 out of 5 by from TT is good it was easy enough, i got $60 less on free turbo tax
Date published: 2021-04-16
Rated 4 out of 5 by from TurboTax techs are great We have used TurboTax for many years. This is the first year that I had to call tech support several times. The program would get stuck in a loop when trying to update. We found it worked just to uninstall and reinstall which was a pain.
Date published: 2021-04-16
Rated 5 out of 5 by from Very Good Went very well, glad I finally Got to use Turbo Tax!
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is Amazingly Easy! I have been using Turbotax for 7 years now and it truly is a simple way to get my taxes done.
Date published: 2021-04-16
Rated 5 out of 5 by from Still waiting on 2019 to process Easy to follow the step by step method. Liked importing investment info.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo Tax has been my preferred tax software. I am extremely pleased with the method used by turbo tax to prepare my tax returns for the past 20 years.
Date published: 2021-04-16
Rated 5 out of 5 by from excellent good service very helpful. very good service very fast
Date published: 2021-04-16
Rated 3 out of 5 by from My experience could have been better! I feel that the charge of $55 for each state is a little steep. I also ended up having to do online and purchase of a CD because they would not take my second federal return I have been using Turbo Tax for several years and this was the worst experience!!!
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 5835