TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbotax was easy and fast! I was able to complete the FREE version of Turbotax for both Federal and State taxes. It was easy and fast!
Date published: 2021-04-12
Rated 5 out of 5 by from Love Turbo Tax Easy to use. Reliable! Confident my tax return is correct.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax was Awesome The CPA called me and walked me thru the process. I am so thankful I went thru turbo tax again for the 7th or 8th year.
Date published: 2021-04-12
Rated 5 out of 5 by from GOOD AS ALWAYS. HAD AN ISSUE FILING BUT HANDLED SWIFTLY. TURBO TAX KNOW THIS BUISNESS.
Date published: 2021-04-12
Rated 4 out of 5 by from Have used Turbo Tax for a number of years! This year seemed a little more difficult than past years. But I can't figure out why. I did speak with a specialist, and she was great.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is very helpful Thank you to the turbotax team who made it possible to file taxes online and straight forward. I appreciate all your efforts. :-)
Date published: 2021-04-12
Rated 5 out of 5 by from Excellence Very Simple.. Very Quick.. Lets Go Get Our Money!!
Date published: 2021-04-12
Rated 5 out of 5 by from GREAT EASY STEP BY STEP PROCESS. DIRECTION EASY TO FOLLOW. ONLY FLAW - NAVY FEDERAL. CREDIT UNION NOT LISTED AS A SITE FOR INTEREST INCOME.... HAD TO MANUALLY ENTER INFO.
Date published: 2021-04-12
Rated 1 out of 5 by from Do NOT file on Turbo with a K1 I've been a tax preparer for 4 years now, and it was my first time filing with Turbo that included a K1. I had Code V on my box 17, and the software put me in an infinite loop trying to resolve it... I would get to the final review screen, it told me to enter an amount on the Schedule A, but the final review screen had no boxes or spaces where entries could be made. I went back and forth between the K1, and the final review screen for over an hour and there was no combination of entries that removed the issue. I eventually had to remove the Code V completely (I didn't get any benefit from the QBID anyways >_> ), but I shouldn't have to misrepresent my documents just for your stupid software to let me finish filing. Extremely frustrating.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is better then sex. Really easy and convenient. Thank you so very much!
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5793
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax was easy and fast! I was able to complete the FREE version of Turbotax for both Federal and State taxes. It was easy and fast!
Date published: 2021-04-12
Rated 5 out of 5 by from Love Turbo Tax Easy to use. Reliable! Confident my tax return is correct.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax was Awesome The CPA called me and walked me thru the process. I am so thankful I went thru turbo tax again for the 7th or 8th year.
Date published: 2021-04-12
Rated 5 out of 5 by from GOOD AS ALWAYS. HAD AN ISSUE FILING BUT HANDLED SWIFTLY. TURBO TAX KNOW THIS BUISNESS.
Date published: 2021-04-12
Rated 4 out of 5 by from Have used Turbo Tax for a number of years! This year seemed a little more difficult than past years. But I can't figure out why. I did speak with a specialist, and she was great.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is very helpful Thank you to the turbotax team who made it possible to file taxes online and straight forward. I appreciate all your efforts. :-)
Date published: 2021-04-12
Rated 5 out of 5 by from Excellence Very Simple.. Very Quick.. Lets Go Get Our Money!!
Date published: 2021-04-12
Rated 5 out of 5 by from GREAT EASY STEP BY STEP PROCESS. DIRECTION EASY TO FOLLOW. ONLY FLAW - NAVY FEDERAL. CREDIT UNION NOT LISTED AS A SITE FOR INTEREST INCOME.... HAD TO MANUALLY ENTER INFO.
Date published: 2021-04-12
Rated 1 out of 5 by from Do NOT file on Turbo with a K1 I've been a tax preparer for 4 years now, and it was my first time filing with Turbo that included a K1. I had Code V on my box 17, and the software put me in an infinite loop trying to resolve it... I would get to the final review screen, it told me to enter an amount on the Schedule A, but the final review screen had no boxes or spaces where entries could be made. I went back and forth between the K1, and the final review screen for over an hour and there was no combination of entries that removed the issue. I eventually had to remove the Code V completely (I didn't get any benefit from the QBID anyways >_> ), but I shouldn't have to misrepresent my documents just for your stupid software to let me finish filing. Extremely frustrating.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is better then sex. Really easy and convenient. Thank you so very much!
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5793