TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from 2020 Version is very BAD! I have used Turbotax for years with no issue but this year's version is horrible! It would not autosave and I had a lot of trouble efiling. It finally went through after I spent hours trying to uninstall and reinstall. Even after ding all of that, it still would not autosave. I am seriously considering from here on out I will use a different tax preparation software...NOT TURBOTAX!
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax was an awesome Late Hour tax filing!!! As someone that's not always the most online tax filer savvy... My confidence and trust grew throughout the process with Turbo Tax!!!
Date published: 2021-03-21
Rated 5 out of 5 by from Excellent Program I have being using Turbo Tax for the past 20 years. It is an easy program and very user friendly. I would recommend it to all tax payer.
Date published: 2021-03-21
Rated 5 out of 5 by from easy to follow My 4th year filing with Turbo Tax. A satisfied customer!
Date published: 2021-03-21
Rated 5 out of 5 by from Tammy with Turbotax Deluxe Live Great Work Carlito and Tammy worked well together and we're able to make necessary adjustments raising the bar for 2020 tax filers...
Date published: 2021-03-21
Rated 5 out of 5 by from As Expected: EXCELLENT Easy to use. Gets better and easier every year. Keep up the good work.
Date published: 2021-03-21
Rated 5 out of 5 by from Thank you Turbo Tax! It took me a month but that was because I had made it difficult to access the documents needed . Overall, they were extremely helpful and although the lady that helped me on LIVE was so exaused, she patiently helped me for 3 hours until we got it exactly right! It would not have taken so long had I been ORGANIZED. New goal from now on is reciepts, receipts, receipts! Thank you guys!
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is amazing Turbo Tax is Very easy and user friendly. I would definitely use it again.
Date published: 2021-03-21
Rated 5 out of 5 by from Well worth the $50 TurboTax has been reliable and thorough when exploring all possible deduction. I appreciate the time saved when information is transferred year to year.
Date published: 2021-03-21
Rated 4 out of 5 by from Awsome It was quick simple fun safe love it can't wait till I get my retutn
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5755
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from 2020 Version is very BAD! I have used Turbotax for years with no issue but this year's version is horrible! It would not autosave and I had a lot of trouble efiling. It finally went through after I spent hours trying to uninstall and reinstall. Even after ding all of that, it still would not autosave. I am seriously considering from here on out I will use a different tax preparation software...NOT TURBOTAX!
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax was an awesome Late Hour tax filing!!! As someone that's not always the most online tax filer savvy... My confidence and trust grew throughout the process with Turbo Tax!!!
Date published: 2021-03-21
Rated 5 out of 5 by from Excellent Program I have being using Turbo Tax for the past 20 years. It is an easy program and very user friendly. I would recommend it to all tax payer.
Date published: 2021-03-21
Rated 5 out of 5 by from easy to follow My 4th year filing with Turbo Tax. A satisfied customer!
Date published: 2021-03-21
Rated 5 out of 5 by from Tammy with Turbotax Deluxe Live Great Work Carlito and Tammy worked well together and we're able to make necessary adjustments raising the bar for 2020 tax filers...
Date published: 2021-03-21
Rated 5 out of 5 by from As Expected: EXCELLENT Easy to use. Gets better and easier every year. Keep up the good work.
Date published: 2021-03-21
Rated 5 out of 5 by from Thank you Turbo Tax! It took me a month but that was because I had made it difficult to access the documents needed . Overall, they were extremely helpful and although the lady that helped me on LIVE was so exaused, she patiently helped me for 3 hours until we got it exactly right! It would not have taken so long had I been ORGANIZED. New goal from now on is reciepts, receipts, receipts! Thank you guys!
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is amazing Turbo Tax is Very easy and user friendly. I would definitely use it again.
Date published: 2021-03-21
Rated 5 out of 5 by from Well worth the $50 TurboTax has been reliable and thorough when exploring all possible deduction. I appreciate the time saved when information is transferred year to year.
Date published: 2021-03-21
Rated 4 out of 5 by from Awsome It was quick simple fun safe love it can't wait till I get my retutn
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5755