TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from The full service process This process was different than what I am used to, but it worked out perfectly
Date published: 2022-02-28
Rated 3 out of 5 by from This year, TT was challenging to understand. The TT live expert, Anissa was fabulous! However, it was beyond frustrating that we had to even get someone involved. Even she was challenged by our return which wasn't that difficult. Also, TT advertised saving $30 if filing by 2.28.22. I am filing now but only saved $5 and there is no one to contact. Not impressed.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Very easy to used and helpful. I hand been using for many years.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax Online was quick and easy to follow. They have questions to click on.
Date published: 2022-02-28
Rated 5 out of 5 by from They were 100% They assured me through the whole stressful process!
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax rocks Everything it promised to be-the only stumbling block is at the very beginning where you need to certain to pick the correct method for free filing. It was quick and easy
Date published: 2022-02-28
Rated 1 out of 5 by from GREAT Quick and easy to use. will recommend to family and friends
Date published: 2022-02-28
Rated 4 out of 5 by from Very helpful, but should anticipate & prefill more Generally happy, however I noticed it did not prefill some info properly, I used it last year but this year it asked if I received a state income tax refund, it should have known. Two of my online downloads did not prefill all info provided either.
Date published: 2022-02-28
Rated 5 out of 5 by from Helps me feel confident filing on my own! Very thorough and educated me in credits I didn't know existed to maximize my return. Taxes can be confusing and TurboTax tries to simplify things to make it as easy as possible.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and Simple Always easy and simple way to file taxes. 7 years now, and never disappointed.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5755
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from The full service process This process was different than what I am used to, but it worked out perfectly
Date published: 2022-02-28
Rated 3 out of 5 by from This year, TT was challenging to understand. The TT live expert, Anissa was fabulous! However, it was beyond frustrating that we had to even get someone involved. Even she was challenged by our return which wasn't that difficult. Also, TT advertised saving $30 if filing by 2.28.22. I am filing now but only saved $5 and there is no one to contact. Not impressed.
Date published: 2022-02-28
Rated 5 out of 5 by from Great Very easy to used and helpful. I hand been using for many years.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax Online was quick and easy to follow. They have questions to click on.
Date published: 2022-02-28
Rated 5 out of 5 by from They were 100% They assured me through the whole stressful process!
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax rocks Everything it promised to be-the only stumbling block is at the very beginning where you need to certain to pick the correct method for free filing. It was quick and easy
Date published: 2022-02-28
Rated 1 out of 5 by from GREAT Quick and easy to use. will recommend to family and friends
Date published: 2022-02-28
Rated 4 out of 5 by from Very helpful, but should anticipate & prefill more Generally happy, however I noticed it did not prefill some info properly, I used it last year but this year it asked if I received a state income tax refund, it should have known. Two of my online downloads did not prefill all info provided either.
Date published: 2022-02-28
Rated 5 out of 5 by from Helps me feel confident filing on my own! Very thorough and educated me in credits I didn't know existed to maximize my return. Taxes can be confusing and TurboTax tries to simplify things to make it as easy as possible.
Date published: 2022-02-28
Rated 5 out of 5 by from Easy and Simple Always easy and simple way to file taxes. 7 years now, and never disappointed.
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5755