TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
Jessepal from
I love turbotax
Is very easy,I recommended user,next year I'm here again, thanks turbotax.
Date published: 2022-04-18
Rated 5 out of 5 by
MJ3344 from
Wouldn't attempt taxes without TurboTax
Had to file self-employment taxes. TurboTax makes it so easy. I know TurboTax has all the most up-to-date info, so I don't have to worry keeping up with everything. I don't know what I would do without Turbo Tax. For Real!
Date published: 2022-04-18
Rated 3 out of 5 by
Just A Family from
Gets the job done but user experience tedious
User experience stuck in 1990s. Switching between forms and wizard is tedious. Little transparency to what form needs the answer they ask for. used it for years, paid accountant last year due to odd tax situation. Used this year and had to re-enter all info cuz it can't pull from 2 years ago, only last year. Retrieval of interest info from major bank never worked - failed after entering data and getting a phone call id # - 4 times. Had to enter by hand. Couldn't use Google autofill which already had a lot of the info they needed. The entry registration form isn't smart enough to get name/address/etc. from data I've entered for taxes.
Date published: 2022-04-18
Rated 5 out of 5 by
Pomfran from
Awesome
Great love it. Love it fantastic. great tool. Recommend it
Date published: 2022-04-18
Rated 4 out of 5 by
LKSM from
Good
Intuitive, simple, pricey(?), UX design (look and feel) could be made better.
Date published: 2022-04-18
Rated 5 out of 5 by
KLC22 from
Turbo Tax is sooooo awesome!!!!!
My experience is always pleasant and I feel that Turbo tax always has my back.
Date published: 2022-04-18
Rated 5 out of 5 by
Casy2004 from
EasyToUseTurboTax
First time doing my taxes as a high school student and it was super easy.
Date published: 2022-04-18
Rated 5 out of 5 by
Seabee1974 from
i can be convenient
a helpful tool when needed the deadline looms. great tool
Date published: 2022-04-18
Rated 5 out of 5 by
dip1111111 from
Turbo tax is excellent
very help full. I called in last night cant remember name but guy was from Tennessee.
Date published: 2022-04-18
Rated 4 out of 5 by
Kissy Pie from
Good
Keeps past information that I don't have to look for.
All TurboTax® Offerings Reviews - Page 5667
Date published: 2022-04-18
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Jessepal from
I love turbotax
Is very easy,I recommended user,next year I'm here again, thanks turbotax.
Date published: 2022-04-18
Rated 5 out of 5 by
MJ3344 from
Wouldn't attempt taxes without TurboTax
Had to file self-employment taxes. TurboTax makes it so easy. I know TurboTax has all the most up-to-date info, so I don't have to worry keeping up with everything. I don't know what I would do without Turbo Tax. For Real!
Date published: 2022-04-18
Rated 3 out of 5 by
Just A Family from
Gets the job done but user experience tedious
User experience stuck in 1990s. Switching between forms and wizard is tedious. Little transparency to what form needs the answer they ask for. used it for years, paid accountant last year due to odd tax situation. Used this year and had to re-enter all info cuz it can't pull from 2 years ago, only last year. Retrieval of interest info from major bank never worked - failed after entering data and getting a phone call id # - 4 times. Had to enter by hand. Couldn't use Google autofill which already had a lot of the info they needed. The entry registration form isn't smart enough to get name/address/etc. from data I've entered for taxes.
Date published: 2022-04-18
Rated 5 out of 5 by
Pomfran from
Awesome
Great love it. Love it fantastic. great tool. Recommend it
Date published: 2022-04-18
Rated 4 out of 5 by
LKSM from
Good
Intuitive, simple, pricey(?), UX design (look and feel) could be made better.
Date published: 2022-04-18
Rated 5 out of 5 by
KLC22 from
Turbo Tax is sooooo awesome!!!!!
My experience is always pleasant and I feel that Turbo tax always has my back.
Date published: 2022-04-18
Rated 5 out of 5 by
Casy2004 from
EasyToUseTurboTax
First time doing my taxes as a high school student and it was super easy.
Date published: 2022-04-18
Rated 5 out of 5 by
Seabee1974 from
i can be convenient
a helpful tool when needed the deadline looms. great tool
Date published: 2022-04-18
Rated 5 out of 5 by
dip1111111 from
Turbo tax is excellent
very help full. I called in last night cant remember name but guy was from Tennessee.
Date published: 2022-04-18
Rated 4 out of 5 by
Kissy Pie from
Good
Keeps past information that I don't have to look for.
All TurboTax® Offerings Reviews - Page 5667
Date published: 2022-04-18