TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love turbotax Is very easy,I recommended user,next year I'm here again, thanks turbotax.
Date published: 2022-04-18
Rated 5 out of 5 by from Wouldn't attempt taxes without TurboTax Had to file self-employment taxes. TurboTax makes it so easy. I know TurboTax has all the most up-to-date info, so I don't have to worry keeping up with everything. I don't know what I would do without Turbo Tax. For Real!
Date published: 2022-04-18
Rated 3 out of 5 by from Gets the job done but user experience tedious User experience stuck in 1990s. Switching between forms and wizard is tedious. Little transparency to what form needs the answer they ask for. used it for years, paid accountant last year due to odd tax situation. Used this year and had to re-enter all info cuz it can't pull from 2 years ago, only last year. Retrieval of interest info from major bank never worked - failed after entering data and getting a phone call id # - 4 times. Had to enter by hand. Couldn't use Google autofill which already had a lot of the info they needed. The entry registration form isn't smart enough to get name/address/etc. from data I've entered for taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Great love it. Love it fantastic. great tool. Recommend it
Date published: 2022-04-18
Rated 4 out of 5 by from Good Intuitive, simple, pricey(?), UX design (look and feel) could be made better.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is sooooo awesome!!!!! My experience is always pleasant and I feel that Turbo tax always has my back.
Date published: 2022-04-18
Rated 5 out of 5 by from EasyToUseTurboTax First time doing my taxes as a high school student and it was super easy.
Date published: 2022-04-18
Rated 5 out of 5 by from i can be convenient a helpful tool when needed the deadline looms. great tool
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is excellent very help full. I called in last night cant remember name but guy was from Tennessee.
Date published: 2022-04-18
Rated 4 out of 5 by from Good Keeps past information that I don't have to look for.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5667
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love turbotax Is very easy,I recommended user,next year I'm here again, thanks turbotax.
Date published: 2022-04-18
Rated 5 out of 5 by from Wouldn't attempt taxes without TurboTax Had to file self-employment taxes. TurboTax makes it so easy. I know TurboTax has all the most up-to-date info, so I don't have to worry keeping up with everything. I don't know what I would do without Turbo Tax. For Real!
Date published: 2022-04-18
Rated 3 out of 5 by from Gets the job done but user experience tedious User experience stuck in 1990s. Switching between forms and wizard is tedious. Little transparency to what form needs the answer they ask for. used it for years, paid accountant last year due to odd tax situation. Used this year and had to re-enter all info cuz it can't pull from 2 years ago, only last year. Retrieval of interest info from major bank never worked - failed after entering data and getting a phone call id # - 4 times. Had to enter by hand. Couldn't use Google autofill which already had a lot of the info they needed. The entry registration form isn't smart enough to get name/address/etc. from data I've entered for taxes.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome Great love it. Love it fantastic. great tool. Recommend it
Date published: 2022-04-18
Rated 4 out of 5 by from Good Intuitive, simple, pricey(?), UX design (look and feel) could be made better.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is sooooo awesome!!!!! My experience is always pleasant and I feel that Turbo tax always has my back.
Date published: 2022-04-18
Rated 5 out of 5 by from EasyToUseTurboTax First time doing my taxes as a high school student and it was super easy.
Date published: 2022-04-18
Rated 5 out of 5 by from i can be convenient a helpful tool when needed the deadline looms. great tool
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo tax is excellent very help full. I called in last night cant remember name but guy was from Tennessee.
Date published: 2022-04-18
Rated 4 out of 5 by from Good Keeps past information that I don't have to look for.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5667