TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from So user friendly and quick! Tax expert SUPERB! I was shocked how quick I was able to enter my information. The tax expert answered all my questions (and for free!) I don't normally fill out reviews but this experience was so positive I had to.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax makes filing easy!! Our return was rejected a couple of times but it was the IRS that couldn't give me the correct AGI for 2019. I talked to a professional at Turbo Tax and she instructed me as to what I should do next. Great Service!!!!!
Date published: 2021-03-21
Rated 4 out of 5 by from I like T.TAX Turbo Tax is good & easy to use. But mixing it with Credit Karma was confusing & things kept having to be refreshed & that made me fear the security of it. I didn't have Credit Karma already & it made it hard to get the 2 inline together. then Credit Karma throw in an ad while working on getting conected with them to file my taxes. I am 67 & all that was going on got confusing. But some of it could have been high volume filing too. I hope & pray I got it done right.
Date published: 2021-03-21
Rated 5 out of 5 by from turbo tax is awesome this was a very helpful tool to prepare my taxes, simple and self explanatory.
Date published: 2021-03-21
Rated 5 out of 5 by from It works well Easy and intuitive interface made filing a simple thing
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Awesome Have used Turbo Tax for more years than I can remember. Makes it so easy for you. They do all the work and you reap the rewards.
Date published: 2021-03-21
Rated 4 out of 5 by from Fast and easy to use Really appreciate how easy the site is to navigate.
Date published: 2021-03-21
Rated 4 out of 5 by from Great tax tool with easy to follow directions Great tax tool with easy to follow directions. Love the ability to automatically import documents from other institutions. I do miss some of the navigation back to specific subsections under each major area.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is user friendly. This app has definitely helped make our lives easier as far as taxes are concerned.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is convienent I think Turbo Tax preparations and questions are thorough.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5667
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So user friendly and quick! Tax expert SUPERB! I was shocked how quick I was able to enter my information. The tax expert answered all my questions (and for free!) I don't normally fill out reviews but this experience was so positive I had to.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax makes filing easy!! Our return was rejected a couple of times but it was the IRS that couldn't give me the correct AGI for 2019. I talked to a professional at Turbo Tax and she instructed me as to what I should do next. Great Service!!!!!
Date published: 2021-03-21
Rated 4 out of 5 by from I like T.TAX Turbo Tax is good & easy to use. But mixing it with Credit Karma was confusing & things kept having to be refreshed & that made me fear the security of it. I didn't have Credit Karma already & it made it hard to get the 2 inline together. then Credit Karma throw in an ad while working on getting conected with them to file my taxes. I am 67 & all that was going on got confusing. But some of it could have been high volume filing too. I hope & pray I got it done right.
Date published: 2021-03-21
Rated 5 out of 5 by from turbo tax is awesome this was a very helpful tool to prepare my taxes, simple and self explanatory.
Date published: 2021-03-21
Rated 5 out of 5 by from It works well Easy and intuitive interface made filing a simple thing
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is Awesome Have used Turbo Tax for more years than I can remember. Makes it so easy for you. They do all the work and you reap the rewards.
Date published: 2021-03-21
Rated 4 out of 5 by from Fast and easy to use Really appreciate how easy the site is to navigate.
Date published: 2021-03-21
Rated 4 out of 5 by from Great tax tool with easy to follow directions Great tax tool with easy to follow directions. Love the ability to automatically import documents from other institutions. I do miss some of the navigation back to specific subsections under each major area.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is user friendly. This app has definitely helped make our lives easier as far as taxes are concerned.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is convienent I think Turbo Tax preparations and questions are thorough.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5667