TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy to use, awesome way to do taxes! I been using turbo tax since I started needing to file...easy to use and never any problems getting done and returns in a timely fashion. Great tax service!
Date published: 2021-03-19
Rated 5 out of 5 by from Easy and Quick TurboTax is great for those who really don't have much but the standard deduction and need to get it done quick. I've only ever done my taxes through TurboTax
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax was easy to use. Good experience. I will keep on using Turbo Tax to file my returns each year.
Date published: 2021-03-19
Rated 4 out of 5 by from Easy, but Hidden Fees TurboTax is great and so easy to use. However, there are hidden fees--even when purchasing it from Costco. Very disappointing.
Date published: 2021-03-19
Rated 5 out of 5 by from Easy Turbo Tax WORKING WITH TURBO TAX WAS VERY EASY. MENU DRIVEN MADE TAX SUBMISSION SIMPLY
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is Super! Turbo Tax is very easy to use and asks all the right questions. I feel very confident using Turbo Tax.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is good stuff! I've used TurboTax Deluxe for at least ten years with confidence. This year, downloading, installing, and registering TurboTax 2020 Deluxe went well as expected. The only difficulty I had was, after entering all income, I was ready to enter deductions. That's when TurboTax would NOT update (Microsoft Installer error 1603). The next day, I saved the work already entered, uninstalled TurboTax 2020 Deluxe (even when uninstalling, TurboTax saved my file as it should) and re-installed the program. All proceeded correctly and the rest completed correctly and swiftly. Even with the one glitch, TurboTax remains an excellent product.
Date published: 2021-03-19
Rated 4 out of 5 by from Turbo Tax is east to use, There are way too many advertisements at the beginning which confused me and made it very difficult to log on wasting a a lot of time.
Date published: 2021-03-19
Rated 5 out of 5 by from Very user friendly. Makes life simple. I have always been pleased with the Turbo Tax product, I have used different levels such as basic and also deluxe. Tax experts have always been helpful and very clear with their responses.
Date published: 2021-03-19
Rated 5 out of 5 by from Simple and easy to use!!! Turbo Tax is seriously the best. Its so easy to use. I love it and highly recommend it!!!
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5658
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Very easy to use, awesome way to do taxes! I been using turbo tax since I started needing to file...easy to use and never any problems getting done and returns in a timely fashion. Great tax service!
Date published: 2021-03-19
Rated 5 out of 5 by from Easy and Quick TurboTax is great for those who really don't have much but the standard deduction and need to get it done quick. I've only ever done my taxes through TurboTax
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax was easy to use. Good experience. I will keep on using Turbo Tax to file my returns each year.
Date published: 2021-03-19
Rated 4 out of 5 by from Easy, but Hidden Fees TurboTax is great and so easy to use. However, there are hidden fees--even when purchasing it from Costco. Very disappointing.
Date published: 2021-03-19
Rated 5 out of 5 by from Easy Turbo Tax WORKING WITH TURBO TAX WAS VERY EASY. MENU DRIVEN MADE TAX SUBMISSION SIMPLY
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is Super! Turbo Tax is very easy to use and asks all the right questions. I feel very confident using Turbo Tax.
Date published: 2021-03-19
Rated 5 out of 5 by from TurboTax is good stuff! I've used TurboTax Deluxe for at least ten years with confidence. This year, downloading, installing, and registering TurboTax 2020 Deluxe went well as expected. The only difficulty I had was, after entering all income, I was ready to enter deductions. That's when TurboTax would NOT update (Microsoft Installer error 1603). The next day, I saved the work already entered, uninstalled TurboTax 2020 Deluxe (even when uninstalling, TurboTax saved my file as it should) and re-installed the program. All proceeded correctly and the rest completed correctly and swiftly. Even with the one glitch, TurboTax remains an excellent product.
Date published: 2021-03-19
Rated 4 out of 5 by from Turbo Tax is east to use, There are way too many advertisements at the beginning which confused me and made it very difficult to log on wasting a a lot of time.
Date published: 2021-03-19
Rated 5 out of 5 by from Very user friendly. Makes life simple. I have always been pleased with the Turbo Tax product, I have used different levels such as basic and also deluxe. Tax experts have always been helpful and very clear with their responses.
Date published: 2021-03-19
Rated 5 out of 5 by from Simple and easy to use!!! Turbo Tax is seriously the best. Its so easy to use. I love it and highly recommend it!!!
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5658