TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very easy to use Very thorough and comprehensive. Answered all my questions.
Date published: 2022-03-05
Rated 4 out of 5 by from Filing my taxes has gone smoothly so far Filling out the forms were easy to do as I was walked through everything. The online program worked with no issues. I had tried to file with H&R Block but there was a problem with their program that did not work. I fought with them for three weeks and got no place. Came to Turbo Tax and was able to send my return in with no issues yet.
Date published: 2022-03-05
Rated 5 out of 5 by from You are amazing! I appreciate the available service turbotax has to offer. Not only were the reps super nice ad patient but i felt secure and informed.
Date published: 2022-03-05
Rated 1 out of 5 by from IRA feature is confusing! I have made a late traditional IRA contribution and later converted to Roth IRA. To reflect this to my tax form using TurboTax, it was very difficult and at least straightforward. Using the interview mode, I was confused constantly. It would have been so easy if could have manually entered the tax form for this. Eventually, I got it right after reading many Q&A, but it took me so much time. Overall, TurboTax is being less easier to use compared to several years ago when at last the printed PDF even taught me how many percentage of my income has gone to tax.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is great! I have used TurboTax for years, never having used ad CPA or other help. I am 85 years old!
Date published: 2022-03-05
Rated 5 out of 5 by from turbo tx is great been using for years and hasnt let me down yet. takes all the hassle away
Date published: 2022-03-05
Rated 5 out of 5 by from LOVE TT Spoke to Dana today FOR HELP SHE IS THE BEST!!!!!!!!!!!
Date published: 2022-03-05
Rated 5 out of 5 by from VERY GOOD My only problem was that it did not automatically tell me how to show estimated quarterly tax payments for the Social Security payments I received I had to go into the search bar and figure it out.
Date published: 2022-03-05
Rated 5 out of 5 by from Easy tax filing program We have used Turbotax for over 20 years and have never been disappointed with the results. It is logical and very straight forward.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbotax FTW! I had a very difficult time filing my taxes being self-employed for the first time. It was all very confusing, but I had my tax specialist, Harold do it all for me and he was awesome! He was friendly and communicated very well during the process and helped me get my books organized in order to file our taxes. Highly recommend and looking forward to working with Harold again next year!
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5650
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very easy to use Very thorough and comprehensive. Answered all my questions.
Date published: 2022-03-05
Rated 4 out of 5 by from Filing my taxes has gone smoothly so far Filling out the forms were easy to do as I was walked through everything. The online program worked with no issues. I had tried to file with H&R Block but there was a problem with their program that did not work. I fought with them for three weeks and got no place. Came to Turbo Tax and was able to send my return in with no issues yet.
Date published: 2022-03-05
Rated 5 out of 5 by from You are amazing! I appreciate the available service turbotax has to offer. Not only were the reps super nice ad patient but i felt secure and informed.
Date published: 2022-03-05
Rated 1 out of 5 by from IRA feature is confusing! I have made a late traditional IRA contribution and later converted to Roth IRA. To reflect this to my tax form using TurboTax, it was very difficult and at least straightforward. Using the interview mode, I was confused constantly. It would have been so easy if could have manually entered the tax form for this. Eventually, I got it right after reading many Q&A, but it took me so much time. Overall, TurboTax is being less easier to use compared to several years ago when at last the printed PDF even taught me how many percentage of my income has gone to tax.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is great! I have used TurboTax for years, never having used ad CPA or other help. I am 85 years old!
Date published: 2022-03-05
Rated 5 out of 5 by from turbo tx is great been using for years and hasnt let me down yet. takes all the hassle away
Date published: 2022-03-05
Rated 5 out of 5 by from LOVE TT Spoke to Dana today FOR HELP SHE IS THE BEST!!!!!!!!!!!
Date published: 2022-03-05
Rated 5 out of 5 by from VERY GOOD My only problem was that it did not automatically tell me how to show estimated quarterly tax payments for the Social Security payments I received I had to go into the search bar and figure it out.
Date published: 2022-03-05
Rated 5 out of 5 by from Easy tax filing program We have used Turbotax for over 20 years and have never been disappointed with the results. It is logical and very straight forward.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbotax FTW! I had a very difficult time filing my taxes being self-employed for the first time. It was all very confusing, but I had my tax specialist, Harold do it all for me and he was awesome! He was friendly and communicated very well during the process and helped me get my books organized in order to file our taxes. Highly recommend and looking forward to working with Harold again next year!
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5650