TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Worthless and convoluted Words cannot describe how difficult this is to use. You literally have to be a tax expert to even navigate this maze.
Date published: 2021-04-12
Rated 2 out of 5 by from Too many attempts to ding me for more money The program makes it difficult to jump around even once the return is fairly far along. Why must I endure the same questions over and over when I return to the income section or the deduction section or whatever?
Date published: 2021-04-12
Rated 5 out of 5 by from turbotax is nice it is amazing, it fulfilled all the requirements as needed
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax 2020 Easy to use product with complete guidance OR use just required forms.
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome, great Very easy&helpful. No problem s at all. Would recommend to everyone
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is awesome Makes everything easy when completing your taxes every year.
Date published: 2021-04-12
Rated 5 out of 5 by from TURBO TAX IS A GREAT TOOL TO FILE YOUR TAXES! Turbo Tax is a great online tool to file your State & Federal taxes, especially during a pandemic!
Date published: 2021-04-12
Rated 5 out of 5 by from Best way to file! I am confident that when I'm using Turbo Tax that I'm getting the latest information on tax changes.
Date published: 2021-04-12
Rated 2 out of 5 by from Ok I think this time around there were more hidden fees than what I am used to with TurboTax. I feel they used to be more forward with what I would have to pay at the beginning instead of popping up throughout.
Date published: 2021-04-12
Rated 2 out of 5 by from made me pay the 40 dollar fee I could not have my card verified and was forced to pay the $40 fee to have it taken out of my return.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5586
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Worthless and convoluted Words cannot describe how difficult this is to use. You literally have to be a tax expert to even navigate this maze.
Date published: 2021-04-12
Rated 2 out of 5 by from Too many attempts to ding me for more money The program makes it difficult to jump around even once the return is fairly far along. Why must I endure the same questions over and over when I return to the income section or the deduction section or whatever?
Date published: 2021-04-12
Rated 5 out of 5 by from turbotax is nice it is amazing, it fulfilled all the requirements as needed
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax 2020 Easy to use product with complete guidance OR use just required forms.
Date published: 2021-04-12
Rated 5 out of 5 by from Awesome, great Very easy&helpful. No problem s at all. Would recommend to everyone
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is awesome Makes everything easy when completing your taxes every year.
Date published: 2021-04-12
Rated 5 out of 5 by from TURBO TAX IS A GREAT TOOL TO FILE YOUR TAXES! Turbo Tax is a great online tool to file your State & Federal taxes, especially during a pandemic!
Date published: 2021-04-12
Rated 5 out of 5 by from Best way to file! I am confident that when I'm using Turbo Tax that I'm getting the latest information on tax changes.
Date published: 2021-04-12
Rated 2 out of 5 by from Ok I think this time around there were more hidden fees than what I am used to with TurboTax. I feel they used to be more forward with what I would have to pay at the beginning instead of popping up throughout.
Date published: 2021-04-12
Rated 2 out of 5 by from made me pay the 40 dollar fee I could not have my card verified and was forced to pay the $40 fee to have it taken out of my return.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5586