TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Amazing Very simple and easy to complete. Helpful when needed
Date published: 2022-03-02
Rated 5 out of 5 by from Love it This was my first experience filing my own taxes and it was such a smooth process. I was so worried it would be difficult and confusing but it wasn't at all.
Date published: 2022-03-02
Rated 4 out of 5 by from Turbo Tax is GOOD! My experience was good, with easy to understand and complete questions.
Date published: 2022-03-02
Rated 4 out of 5 by from Turbo Tax is expensive, but decent. I really liked how I was able to easily save my progress and come back to it later. It was very helpful to have Turbo Tax add additional support to get last year's transcript because I could not find my physical files. It could have been a bit clearer with how to enter self-employment when it comes to uber/lift items. But that is very specific. Overall, very good, just way to expensive. And I do not understand why tax information needs to change every year, seems a little excessive.
Date published: 2022-03-02
Rated 5 out of 5 by from Awesome Great experience for 8 years now! I’ll continue to use turbo tax!
Date published: 2022-03-02
Rated 5 out of 5 by from Makes filing so easy! I have been using TurboTax for years and it is always an easy process. I like that it is integrated to import my W2 directly from my employer, but you can also scan, and it will import all of the info for you without having to enter manually, which can be confusing depending on how involved your taxes are. Then you follow the step by step process and voila! I highly recommend.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax - 2021 Tax Year filing Very easy and intuitive to use. I've used Turbo Tax for a number of years now and find continuous improvements. I do have one suggestion: - With some states (Alabama as an example), the states do not tax certain retirement plans. When those retirement amounts are entered into the worksheets, have them automatically move to the "no-taxable" section of the State Tax form. I realize this may take some programming, due to each states uniqueness regarding those retirement plans, yet it would help the tax payer accuracy with the state return.
Date published: 2022-03-02
Rated 5 out of 5 by from COMPETITION WHERE? TURBO TAX HAS MADE FILING TAXES EASY FOR ME SINCE I WAS 18. The UI interface is seamless and has an organized set of questions that even a grade schooler can understand. Next year I might have my 8 year old start filing taxes using Turbo Tax. Thanks Turbo team for making such a strenuous process simple for the Average Jane! .....PS....H&R BLOCK SCREWED MY TAXES. TURBO TAX SELF EMPLOYED FIXED THEM.
Date published: 2022-03-02
Rated 5 out of 5 by from So easy anyone can use this Turbo tax was fast and simple… clear instructions!
Date published: 2022-03-02
Rated 5 out of 5 by from Amazing! All questions I have had were answered! Easy to use
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5585
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Amazing Very simple and easy to complete. Helpful when needed
Date published: 2022-03-02
Rated 5 out of 5 by from Love it This was my first experience filing my own taxes and it was such a smooth process. I was so worried it would be difficult and confusing but it wasn't at all.
Date published: 2022-03-02
Rated 4 out of 5 by from Turbo Tax is GOOD! My experience was good, with easy to understand and complete questions.
Date published: 2022-03-02
Rated 4 out of 5 by from Turbo Tax is expensive, but decent. I really liked how I was able to easily save my progress and come back to it later. It was very helpful to have Turbo Tax add additional support to get last year's transcript because I could not find my physical files. It could have been a bit clearer with how to enter self-employment when it comes to uber/lift items. But that is very specific. Overall, very good, just way to expensive. And I do not understand why tax information needs to change every year, seems a little excessive.
Date published: 2022-03-02
Rated 5 out of 5 by from Awesome Great experience for 8 years now! I’ll continue to use turbo tax!
Date published: 2022-03-02
Rated 5 out of 5 by from Makes filing so easy! I have been using TurboTax for years and it is always an easy process. I like that it is integrated to import my W2 directly from my employer, but you can also scan, and it will import all of the info for you without having to enter manually, which can be confusing depending on how involved your taxes are. Then you follow the step by step process and voila! I highly recommend.
Date published: 2022-03-02
Rated 5 out of 5 by from Turbo Tax - 2021 Tax Year filing Very easy and intuitive to use. I've used Turbo Tax for a number of years now and find continuous improvements. I do have one suggestion: - With some states (Alabama as an example), the states do not tax certain retirement plans. When those retirement amounts are entered into the worksheets, have them automatically move to the "no-taxable" section of the State Tax form. I realize this may take some programming, due to each states uniqueness regarding those retirement plans, yet it would help the tax payer accuracy with the state return.
Date published: 2022-03-02
Rated 5 out of 5 by from COMPETITION WHERE? TURBO TAX HAS MADE FILING TAXES EASY FOR ME SINCE I WAS 18. The UI interface is seamless and has an organized set of questions that even a grade schooler can understand. Next year I might have my 8 year old start filing taxes using Turbo Tax. Thanks Turbo team for making such a strenuous process simple for the Average Jane! .....PS....H&R BLOCK SCREWED MY TAXES. TURBO TAX SELF EMPLOYED FIXED THEM.
Date published: 2022-03-02
Rated 5 out of 5 by from So easy anyone can use this Turbo tax was fast and simple… clear instructions!
Date published: 2022-03-02
Rated 5 out of 5 by from Amazing! All questions I have had were answered! Easy to use
Date published: 2022-03-02
All TurboTax® Offerings Reviews - Page 5585