TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Have used for many years and very comfortable Answering questions easy. Every year it goes faster.
Date published: 2021-04-12
Rated 5 out of 5 by from It is wonderful tool and have been using 10+ years It is an excellent tool with an easy UI and have been using it for almost over a decade now.
Date published: 2021-04-12
Rated 5 out of 5 by from I Really Like Turbo Tax! It's a long process if you don't want to miss anything but Turbo Tax has everything covered! I'm so impressed that whenever a question entered in my mind, it was right there to find the answer. My only problem is that I made a mistake on the State form. I didn't discover it until it wasn't set up to go back. I called and Alisha helped me find and correct the mistake. She was terrific! (This comment should be active to go back to the beginning to check my spelling and what I said).
Date published: 2021-04-12
Rated 2 out of 5 by from Worst Year Yet! I have used Turbo Tax for many years. It has always been a fast, easy way to file; until this year. This year, I got trapped in a loop answering the same question time after time after time. I have no idea what the issue was and the application gave me no clues. Eventually, after trying all different options I finally got past whatever the error was. I'm very disappointed.
Date published: 2021-04-12
Rated 5 out of 5 by from very easy to use no problems. helps you correct mistakes. Will probably use next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax It was easy and awesome will use again next year thanks turbo tax
Date published: 2021-04-12
Rated 5 out of 5 by from Works good for the elderly Had minor problems in completion but finished in good order.
Date published: 2021-04-12
Rated 5 out of 5 by from so helpful! Great experience, quick and easy. It was so easy to use and easy to ask for help.
Date published: 2021-04-12
Rated 5 out of 5 by from Love It More Than Ever I've used Turbo Tax for many many years. This year was the best ever! The layout, the font, the buttons, the questions, the sequence, the updates, and the results! All Awesome!
Date published: 2021-04-12
Rated 4 out of 5 by from Easy Easy to navigate, audit protection is peace of mind.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5585
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Have used for many years and very comfortable Answering questions easy. Every year it goes faster.
Date published: 2021-04-12
Rated 5 out of 5 by from It is wonderful tool and have been using 10+ years It is an excellent tool with an easy UI and have been using it for almost over a decade now.
Date published: 2021-04-12
Rated 5 out of 5 by from I Really Like Turbo Tax! It's a long process if you don't want to miss anything but Turbo Tax has everything covered! I'm so impressed that whenever a question entered in my mind, it was right there to find the answer. My only problem is that I made a mistake on the State form. I didn't discover it until it wasn't set up to go back. I called and Alisha helped me find and correct the mistake. She was terrific! (This comment should be active to go back to the beginning to check my spelling and what I said).
Date published: 2021-04-12
Rated 2 out of 5 by from Worst Year Yet! I have used Turbo Tax for many years. It has always been a fast, easy way to file; until this year. This year, I got trapped in a loop answering the same question time after time after time. I have no idea what the issue was and the application gave me no clues. Eventually, after trying all different options I finally got past whatever the error was. I'm very disappointed.
Date published: 2021-04-12
Rated 5 out of 5 by from very easy to use no problems. helps you correct mistakes. Will probably use next year.
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax It was easy and awesome will use again next year thanks turbo tax
Date published: 2021-04-12
Rated 5 out of 5 by from Works good for the elderly Had minor problems in completion but finished in good order.
Date published: 2021-04-12
Rated 5 out of 5 by from so helpful! Great experience, quick and easy. It was so easy to use and easy to ask for help.
Date published: 2021-04-12
Rated 5 out of 5 by from Love It More Than Ever I've used Turbo Tax for many many years. This year was the best ever! The layout, the font, the buttons, the questions, the sequence, the updates, and the results! All Awesome!
Date published: 2021-04-12
Rated 4 out of 5 by from Easy Easy to navigate, audit protection is peace of mind.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 5585