TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from It was very fast and very accurate I have been using TurboTax for many years, and it makes tax preparation very easy.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax is terrific I had no issues and everything was easy to use and understand
Date published: 2021-03-21
Rated 1 out of 5 by from Not a very good Estate Tax program Purchased to complete Estate Tax on from 1041. There was no clear way to enter 1099-R forms. Had to do many online searches to figure out how to enter the information.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is very easy to use Have used Turbo Tax for many years. Very easy to use and I feel it is reliable and has all the updates. Never had an issue.
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome Easy peasy!! Walks you all the way through! i like that if you have a question you can get the answer.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax give Robin a raise Robin on the ca was do so so helpful She helped me and I couldn't be more satisfied ❤
Date published: 2021-03-21
Rated 5 out of 5 by from Love Using Turbo Tax Turbo Tax is easy to use and is an invaluable tool in order to prepare taxes accurately.
Date published: 2021-03-21
Rated 3 out of 5 by from Not as great as advertised Many features worked well there are some perhaps uncommon areas where the input screens or the downloads didn't take all the data required. 1) K-1 form input didn't follow the IRS form. requiring the user to input two K-1s for each type of business forced me to double report the capital gains of one of my MLP investments. (Because the $ amount was small I just e-filed unable to ("fix it"). 2)I had to "fix" almost 100 capital gains entries for a single mutual fund I sold because the drop down box regarding how I acquired the investments had to be clicked for each transaction the fund made over the course of my ownership. 3) GNMA investments that return Principal Invested were calculated by turbo tax as capital gains so I had to "edit" each of several dozen Return of Principal reported on the 1099. 4) when in the REVIEW step the IRS form that needed to be reviewed and fixed was not pictured clearly. Everything else worked well. I am sure all of these programming issues could be fixed. Doing so would make this a great product.
Date published: 2021-03-21
Rated 5 out of 5 by from Taxes made easy!! I love that I can confidently do my own taxes from home. I understand how my return is being calculated and they always help me get the most of of my return.
Date published: 2021-03-21
Rated 5 out of 5 by from Excellent Very easy to enter information and check all the entries. Filing is easy.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5575
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from It was very fast and very accurate I have been using TurboTax for many years, and it makes tax preparation very easy.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax is terrific I had no issues and everything was easy to use and understand
Date published: 2021-03-21
Rated 1 out of 5 by from Not a very good Estate Tax program Purchased to complete Estate Tax on from 1041. There was no clear way to enter 1099-R forms. Had to do many online searches to figure out how to enter the information.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo Tax is very easy to use Have used Turbo Tax for many years. Very easy to use and I feel it is reliable and has all the updates. Never had an issue.
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome Easy peasy!! Walks you all the way through! i like that if you have a question you can get the answer.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax give Robin a raise Robin on the ca was do so so helpful She helped me and I couldn't be more satisfied ❤
Date published: 2021-03-21
Rated 5 out of 5 by from Love Using Turbo Tax Turbo Tax is easy to use and is an invaluable tool in order to prepare taxes accurately.
Date published: 2021-03-21
Rated 3 out of 5 by from Not as great as advertised Many features worked well there are some perhaps uncommon areas where the input screens or the downloads didn't take all the data required. 1) K-1 form input didn't follow the IRS form. requiring the user to input two K-1s for each type of business forced me to double report the capital gains of one of my MLP investments. (Because the $ amount was small I just e-filed unable to ("fix it"). 2)I had to "fix" almost 100 capital gains entries for a single mutual fund I sold because the drop down box regarding how I acquired the investments had to be clicked for each transaction the fund made over the course of my ownership. 3) GNMA investments that return Principal Invested were calculated by turbo tax as capital gains so I had to "edit" each of several dozen Return of Principal reported on the 1099. 4) when in the REVIEW step the IRS form that needed to be reviewed and fixed was not pictured clearly. Everything else worked well. I am sure all of these programming issues could be fixed. Doing so would make this a great product.
Date published: 2021-03-21
Rated 5 out of 5 by from Taxes made easy!! I love that I can confidently do my own taxes from home. I understand how my return is being calculated and they always help me get the most of of my return.
Date published: 2021-03-21
Rated 5 out of 5 by from Excellent Very easy to enter information and check all the entries. Filing is easy.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5575