TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to follow and helpful TurboTax made it easy to file my tax. It was very straight forward and easy to follow!
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Amazing! This is my first year filing taxes and Turbo Tax is AMAZING. I had so much anxiety about filing my Taxes prior to starting the process on Turbo Tax. The system walked me through every step of the way. Everything was explained to me and the system was user-friendly. I will use Turbo Tax every year from here on out and will refer everyone I know to use Turbo Tax. Thank you for everything. I no longer have anxiety about my Taxes. My Taxes are filed and will be deposited right into my bank account. I'm getting so much more money back than I ever expected all thanks to Turbo Tax asking me questions as I entered my information in. Turbo Tax is AMAZING!
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax is very good Preparing the taxes was very good. My only irritation was at the end trying to pay for the state transmittal. I had to sign in to intuit, that was ok, but then you had to make it difficult by insisting on sending a code to my email address. It would not have been too bad if you allowed me to minimize or move the ttax screen so I could access my email. I had to go get my laptop and log on it, to get the number you sent. If I have to do that next year I will just mail in the state return.
Date published: 2022-03-06
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax for the past nine years has made tax season for me a stress free experience and I will never go anywhere else.
Date published: 2022-03-06
Rated 5 out of 5 by from Worked great! worked really well. Was able to complete in a few hours!
Date published: 2022-03-06
Rated 5 out of 5 by from Great Helpful. Informative. I dont want to write anything else..... ...extra. Y'all extra.
Date published: 2022-03-06
Rated 2 out of 5 by from not a good value thought it would be a full service product but honestly not worth the money, turbo tax is taking full advantage of people that are trading crypto by charging outrages fees for full service. probably will not use next year
Date published: 2022-03-06
Rated 4 out of 5 by from Been using Turbo Tax for years I have one concern. While is there a penalty/Interest charge on my Federal Tax Filing of $29.00?
Date published: 2022-03-06
Rated 4 out of 5 by from GOOD OFFLINE SOFTWARE IS A LITTLE CONFUSION BUT OVERALL, GOOD.
Date published: 2022-03-06
Rated 5 out of 5 by from Very complete, Easy to use I've used TurboTax for years. I like being able to import the previous year's information. I got through this year's return in less than 2 hours.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5554
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to follow and helpful TurboTax made it easy to file my tax. It was very straight forward and easy to follow!
Date published: 2022-03-06
Rated 5 out of 5 by from Turbo Tax is Amazing! This is my first year filing taxes and Turbo Tax is AMAZING. I had so much anxiety about filing my Taxes prior to starting the process on Turbo Tax. The system walked me through every step of the way. Everything was explained to me and the system was user-friendly. I will use Turbo Tax every year from here on out and will refer everyone I know to use Turbo Tax. Thank you for everything. I no longer have anxiety about my Taxes. My Taxes are filed and will be deposited right into my bank account. I'm getting so much more money back than I ever expected all thanks to Turbo Tax asking me questions as I entered my information in. Turbo Tax is AMAZING!
Date published: 2022-03-06
Rated 4 out of 5 by from Turbo Tax is very good Preparing the taxes was very good. My only irritation was at the end trying to pay for the state transmittal. I had to sign in to intuit, that was ok, but then you had to make it difficult by insisting on sending a code to my email address. It would not have been too bad if you allowed me to minimize or move the ttax screen so I could access my email. I had to go get my laptop and log on it, to get the number you sent. If I have to do that next year I will just mail in the state return.
Date published: 2022-03-06
Rated 5 out of 5 by from I love Turbo Tax! Turbo Tax for the past nine years has made tax season for me a stress free experience and I will never go anywhere else.
Date published: 2022-03-06
Rated 5 out of 5 by from Worked great! worked really well. Was able to complete in a few hours!
Date published: 2022-03-06
Rated 5 out of 5 by from Great Helpful. Informative. I dont want to write anything else..... ...extra. Y'all extra.
Date published: 2022-03-06
Rated 2 out of 5 by from not a good value thought it would be a full service product but honestly not worth the money, turbo tax is taking full advantage of people that are trading crypto by charging outrages fees for full service. probably will not use next year
Date published: 2022-03-06
Rated 4 out of 5 by from Been using Turbo Tax for years I have one concern. While is there a penalty/Interest charge on my Federal Tax Filing of $29.00?
Date published: 2022-03-06
Rated 4 out of 5 by from GOOD OFFLINE SOFTWARE IS A LITTLE CONFUSION BUT OVERALL, GOOD.
Date published: 2022-03-06
Rated 5 out of 5 by from Very complete, Easy to use I've used TurboTax for years. I like being able to import the previous year's information. I got through this year's return in less than 2 hours.
Date published: 2022-03-06
All TurboTax® Offerings Reviews - Page 5554