TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72136 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Problems/bugs made the process 10x longer this yr This year I sold and bought a house plus a refinance. TT Premier CD edition had bugs/problems with the IRS forms and did not calculate deductible interest correctly. After hours of trying to find a workaround and consulting forums, calling helpline etc I'm unclear if it was the IRS forms or a TT issue. A little disappointed as I've used TT for 15+ years without problems
Date published: 2021-03-23
Rated 3 out of 5 by from I hate advertisments inside Turbo TAX Don't try to keep trying to get me to "Upgrade" I picked which one I wanted when I started. I felt like I was having to see a commercial for TurboTax while using it. GRRRRRRRRRR
Date published: 2021-03-23
Rated 5 out of 5 by from Excellent This was easy for my first time and TurboTax made it easy......
Date published: 2021-03-23
Rated 5 out of 5 by from Turbotax is easy to use I have been using this software for a long time. it's been making my life easier
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is Outstanding I had a great experience with Turbo Tax and the expert was very professional and helpful.
Date published: 2021-03-23
Rated 1 out of 5 by from Turbo Tax needs to convert pdf tax files to .tax The actual return was okay but what followed really stinks. I spend hours unsuccessfully trying to export a 2019 return from Home and Business Turbo Tax Download to 2020 Turbotax online. Failing that, I tried to convert it from a PDF (the only option for download) to a TXF and then to a .TAX. The four Turbotax "experts" I spoke with were clueless and two of them were either cut off or hung up in the middle of the conversation. Even when they got on my screen they couldn't figure it out.
Date published: 2021-03-23
Rated 5 out of 5 by from Great product Very easy and simple process. Recommend to everyone.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbotax is awesome. Turbotax is quick, easy, and it keeps all of your taxes from previous years all together in one spot.
Date published: 2021-03-23
Rated 4 out of 5 by from Easy for first time tax filer Nice and easy, walked through steps for first time filer
Date published: 2021-03-23
Rated 4 out of 5 by from Does the job Relatively simple and easy to use. Tax stuff is not easy and the rules/laws change frequently. Turbo Tax does a good job. Occasionally leaves open "boxes" on tax forms that you have to go back and input information. Been using for 18 years and will continue to use.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5534
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Problems/bugs made the process 10x longer this yr This year I sold and bought a house plus a refinance. TT Premier CD edition had bugs/problems with the IRS forms and did not calculate deductible interest correctly. After hours of trying to find a workaround and consulting forums, calling helpline etc I'm unclear if it was the IRS forms or a TT issue. A little disappointed as I've used TT for 15+ years without problems
Date published: 2021-03-23
Rated 3 out of 5 by from I hate advertisments inside Turbo TAX Don't try to keep trying to get me to "Upgrade" I picked which one I wanted when I started. I felt like I was having to see a commercial for TurboTax while using it. GRRRRRRRRRR
Date published: 2021-03-23
Rated 5 out of 5 by from Excellent This was easy for my first time and TurboTax made it easy......
Date published: 2021-03-23
Rated 5 out of 5 by from Turbotax is easy to use I have been using this software for a long time. it's been making my life easier
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is Outstanding I had a great experience with Turbo Tax and the expert was very professional and helpful.
Date published: 2021-03-23
Rated 1 out of 5 by from Turbo Tax needs to convert pdf tax files to .tax The actual return was okay but what followed really stinks. I spend hours unsuccessfully trying to export a 2019 return from Home and Business Turbo Tax Download to 2020 Turbotax online. Failing that, I tried to convert it from a PDF (the only option for download) to a TXF and then to a .TAX. The four Turbotax "experts" I spoke with were clueless and two of them were either cut off or hung up in the middle of the conversation. Even when they got on my screen they couldn't figure it out.
Date published: 2021-03-23
Rated 5 out of 5 by from Great product Very easy and simple process. Recommend to everyone.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbotax is awesome. Turbotax is quick, easy, and it keeps all of your taxes from previous years all together in one spot.
Date published: 2021-03-23
Rated 4 out of 5 by from Easy for first time tax filer Nice and easy, walked through steps for first time filer
Date published: 2021-03-23
Rated 4 out of 5 by from Does the job Relatively simple and easy to use. Tax stuff is not easy and the rules/laws change frequently. Turbo Tax does a good job. Occasionally leaves open "boxes" on tax forms that you have to go back and input information. Been using for 18 years and will continue to use.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5534