TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 4 out of 5 by from Apparently I like Turbo Tax, been using it for 4 y It does well. Sorry that's too short, but says it all.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax 2021 Amazing Staff & Help We were having problems throughout this tax year with everything and every time we reached out for help TT stepped up!
Date published: 2021-03-23
Rated 5 out of 5 by from This was fairly easy Thanks for having a program that helps stupid people like myself with computers
Date published: 2021-03-23
Rated 5 out of 5 by from Tax Process very self explanatory The process was clear, had to call customer service but the sevice rep stayed on the phone with me for 25 minutes. WHAT A GEM!
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo tax is alsome. No just to review calations. This made doing taxes much easier.
Date published: 2021-03-23
Rated 5 out of 5 by from So easy I have used Turbo Tax for years. It is so easy and straight forward. Makes filing stress free.
Date published: 2021-03-23
Rated 5 out of 5 by from Great Customer Service First time filing taxes and had them rejected. I had gotten very frustrated but one of their customer service members called to help me without me even asking. I wish I had gotten her name but she was very sweet, friendly, and helpful. Its a pretty easy website to use and navigate through even for newer users.
Date published: 2021-03-23
Rated 5 out of 5 by from 3d year return I completed and efiled my fed and state return in one afternoon. I like the extras of their benefits plus free edition package for 30$. My tax forms were not complicated, but i appreciated their pop up questions that ensured i got the most credits possible. Based on my experience with the 2018 and 2019 returns, i expect no problems with the unusual qualities of 2020 exemptions.
Date published: 2021-03-23
Rated 5 out of 5 by from Awsome Tyler the expert was amazing, he clearly know his stuff im thankful
Date published: 2021-03-23
Rated 5 out of 5 by from Another year, another awesome return Turbotax has never lead me astray and I've been using TurboTax for almost two decades!
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5533
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Apparently I like Turbo Tax, been using it for 4 y It does well. Sorry that's too short, but says it all.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax 2021 Amazing Staff & Help We were having problems throughout this tax year with everything and every time we reached out for help TT stepped up!
Date published: 2021-03-23
Rated 5 out of 5 by from This was fairly easy Thanks for having a program that helps stupid people like myself with computers
Date published: 2021-03-23
Rated 5 out of 5 by from Tax Process very self explanatory The process was clear, had to call customer service but the sevice rep stayed on the phone with me for 25 minutes. WHAT A GEM!
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo tax is alsome. No just to review calations. This made doing taxes much easier.
Date published: 2021-03-23
Rated 5 out of 5 by from So easy I have used Turbo Tax for years. It is so easy and straight forward. Makes filing stress free.
Date published: 2021-03-23
Rated 5 out of 5 by from Great Customer Service First time filing taxes and had them rejected. I had gotten very frustrated but one of their customer service members called to help me without me even asking. I wish I had gotten her name but she was very sweet, friendly, and helpful. Its a pretty easy website to use and navigate through even for newer users.
Date published: 2021-03-23
Rated 5 out of 5 by from 3d year return I completed and efiled my fed and state return in one afternoon. I like the extras of their benefits plus free edition package for 30$. My tax forms were not complicated, but i appreciated their pop up questions that ensured i got the most credits possible. Based on my experience with the 2018 and 2019 returns, i expect no problems with the unusual qualities of 2020 exemptions.
Date published: 2021-03-23
Rated 5 out of 5 by from Awsome Tyler the expert was amazing, he clearly know his stuff im thankful
Date published: 2021-03-23
Rated 5 out of 5 by from Another year, another awesome return Turbotax has never lead me astray and I've been using TurboTax for almost two decades!
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5533