TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo is the way to go Very easy to follow. I have been using their service so long and have never been disappointed.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy, Self Paced Intuitive, well-structured, and helpful. Best way to get full refund
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax forever!!!! Awesome!!!Awesome!!!Awesome!!!Awesome!!!Awesome!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to file TurboTax walks you through the process, making it easy to file.
Date published: 2022-04-18
Rated 5 out of 5 by from Such a difference! I have used tax prep software for years, but this year I switched to Turbo Tax due to excessive problems with another product last year. Turbo Tax has been the most user friendly software that I have ever used BY FAR. There really is no competition. I regret that I didn't start using them years ago because I could have saved myself a lot of time and aggravation!
Date published: 2022-04-18
Rated 5 out of 5 by from Great Help I had two phone calls with tax experts and the assistance was fast, easy and addressed all my concerns.
Date published: 2022-04-18
Rated 1 out of 5 by from Waste of Time! Flawed software that clears out after hours of my time! After 10+ years of using Turbo Tax never again!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is convenient The site is user-friendly and great to use. We will use them every year
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Fast and Easy Very easy to follow. Been a member since it started and it get better every year.
Date published: 2022-04-18
Rated 1 out of 5 by from Did Not Work TurboTax Live Premier did not allow me to chat with a specialist whenever I did need assistance during the filing stage. Instead, I was automated to wait for 10 minutes in which the automation said I had 60 seconds to respond or it would end the chat. I responded within the time frame, but the chat was still closed by the service. It was not an enjoyable experience, and I would like my money back for the Live Premier seeing as I never used the actual service.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5524
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo is the way to go Very easy to follow. I have been using their service so long and have never been disappointed.
Date published: 2022-04-18
Rated 5 out of 5 by from Easy, Self Paced Intuitive, well-structured, and helpful. Best way to get full refund
Date published: 2022-04-18
Rated 5 out of 5 by from turbo tax forever!!!! Awesome!!!Awesome!!!Awesome!!!Awesome!!!Awesome!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Easy to file TurboTax walks you through the process, making it easy to file.
Date published: 2022-04-18
Rated 5 out of 5 by from Such a difference! I have used tax prep software for years, but this year I switched to Turbo Tax due to excessive problems with another product last year. Turbo Tax has been the most user friendly software that I have ever used BY FAR. There really is no competition. I regret that I didn't start using them years ago because I could have saved myself a lot of time and aggravation!
Date published: 2022-04-18
Rated 5 out of 5 by from Great Help I had two phone calls with tax experts and the assistance was fast, easy and addressed all my concerns.
Date published: 2022-04-18
Rated 1 out of 5 by from Waste of Time! Flawed software that clears out after hours of my time! After 10+ years of using Turbo Tax never again!!!
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is convenient The site is user-friendly and great to use. We will use them every year
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Fast and Easy Very easy to follow. Been a member since it started and it get better every year.
Date published: 2022-04-18
Rated 1 out of 5 by from Did Not Work TurboTax Live Premier did not allow me to chat with a specialist whenever I did need assistance during the filing stage. Instead, I was automated to wait for 10 minutes in which the automation said I had 60 seconds to respond or it would end the chat. I responded within the time frame, but the chat was still closed by the service. It was not an enjoyable experience, and I would like my money back for the Live Premier seeing as I never used the actual service.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5524