TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72136 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax is Awesome!!!! Easy to use. Did not take very long and I was done.
Date published: 2021-03-23
Rated 1 out of 5 by from Confusing access I use the desktop version. It is confusing to access the on-line Intuit site for some purposes and the desktop software for some purposes. Also, the help desk was seriously unequipped to help with issues on the desktop product.
Date published: 2021-03-23
Rated 5 out of 5 by from I really like doing my own tax returns. TurboTax makes it simple to do your own taxes. I had some changes this year but they walked me through it. Did I need a little help? Yes. But I'm always confident my returns are complete and accurate.
Date published: 2021-03-23
Rated 1 out of 5 by from Turbo tax=lies So much for "free". I was charged 90 DOLLARS to just file!!! Not including the fee taken from filing with my federal!!! Definitely unsatisfied.
Date published: 2021-03-23
Rated 5 out of 5 by from Easy way to file just fill in the blanks, does everything for you. click and send
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is a great program I have used TurboTax for many years and have found it easy to use with great features including using info form the previous years return.
Date published: 2021-03-23
Rated 5 out of 5 by from I love turbo tax Easy peazy. Now I can do my own taxes. I used to Carr them to a tax preparer
Date published: 2021-03-23
Rated 5 out of 5 by from Feel so confident with Turbo Tax I absolutely love the ease of entering all our information. I truly like the fact that they are looking for our best interest. I was beyond thrilled when I had a question that I had options for touching base (phone, email, etc.). I chose phone & I was ecstatic when they called in less than the 5min stated AND the tax expert (Brandon) was extremely helpful. I have the fullest confidence in using Turbo Tax and I am grateful they are here.
Date published: 2021-03-23
Rated 4 out of 5 by from Turbo Tax is clear and understandable. "Sometimes you want to go where everybody knows your name." Turbo tax is a constant in my life when nothing else is. It is a wonderful thing to sign in and all of your information is there.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo tax made it easy I was nervous about doing my own taxes but u made it easy
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5496
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is Awesome!!!! Easy to use. Did not take very long and I was done.
Date published: 2021-03-23
Rated 1 out of 5 by from Confusing access I use the desktop version. It is confusing to access the on-line Intuit site for some purposes and the desktop software for some purposes. Also, the help desk was seriously unequipped to help with issues on the desktop product.
Date published: 2021-03-23
Rated 5 out of 5 by from I really like doing my own tax returns. TurboTax makes it simple to do your own taxes. I had some changes this year but they walked me through it. Did I need a little help? Yes. But I'm always confident my returns are complete and accurate.
Date published: 2021-03-23
Rated 1 out of 5 by from Turbo tax=lies So much for "free". I was charged 90 DOLLARS to just file!!! Not including the fee taken from filing with my federal!!! Definitely unsatisfied.
Date published: 2021-03-23
Rated 5 out of 5 by from Easy way to file just fill in the blanks, does everything for you. click and send
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is a great program I have used TurboTax for many years and have found it easy to use with great features including using info form the previous years return.
Date published: 2021-03-23
Rated 5 out of 5 by from I love turbo tax Easy peazy. Now I can do my own taxes. I used to Carr them to a tax preparer
Date published: 2021-03-23
Rated 5 out of 5 by from Feel so confident with Turbo Tax I absolutely love the ease of entering all our information. I truly like the fact that they are looking for our best interest. I was beyond thrilled when I had a question that I had options for touching base (phone, email, etc.). I chose phone & I was ecstatic when they called in less than the 5min stated AND the tax expert (Brandon) was extremely helpful. I have the fullest confidence in using Turbo Tax and I am grateful they are here.
Date published: 2021-03-23
Rated 4 out of 5 by from Turbo Tax is clear and understandable. "Sometimes you want to go where everybody knows your name." Turbo tax is a constant in my life when nothing else is. It is a wonderful thing to sign in and all of your information is there.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo tax made it easy I was nervous about doing my own taxes but u made it easy
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5496