TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Best tax software out there for personal use. I have been very happy with all the work put into this program. It doesn't skip a beat.
Date published: 2022-08-28
Rated 5 out of 5 by from turbo tax is awesome Turbo tax is awesome and easy to use. Being able to file at home is less stressful
Date published: 2022-08-28
Rated 4 out of 5 by from Turbo Tax is OK I stick to the base level return filing and I never upgrade. It seems to me to be pretty thorough. It goes through a very intense list of questions and reviews them throughout and a few times. I've used Turbo Tax for 9 years now and I am starting to feel that the price is starting not to be worth my time in doing it. It used to be very cheep compared to a CPA (and I know prices go up) but, $160 and about 2hr of work, or go to a CPA for $200........hmmmm. Used to be $75
Date published: 2022-08-27
Rated 4 out of 5 by from Good Easy to use. However, was not able to print copy prior to filing. Also, could not save as PDF. After installing most recent updates, printing problem was resolved.
Date published: 2022-08-27
Rated 2 out of 5 by from Turbo tax efile problem Issue with efile. Transmission error could not be resolved
Date published: 2022-08-27
Rated 5 out of 5 by from Easy process! My husband passed away this year and was usually the one who did the taxes. Thank you to Erica for making the process easy for me during a difficult time.
Date published: 2022-08-27
Rated 5 out of 5 by from Go Turbo! I always choose to utilize this service as it helps me understand my overall situation better and catches things I would have never thought of, such as certain deductions, etc. It is extremely user friendly and has always been a breeze for the most part.
Date published: 2022-08-27
Rated 3 out of 5 by from Good program but pricey I used to buy this program on DVD for $19. Anything other than a W-2 watch out. Free turns into $150 real fast. A health spending account $50. 1099-NEC cost another $50. Fees deducted from your return, another $50. If you only have simple return this is the place for you. To be fair it works very good. I will bump it up to 3 stars. Would be 5 stars except for price.
Date published: 2022-08-27
Rated 5 out of 5 by from Turbo Tax is incredibly user friendly I've been using Turbo Tax for over 5 years and it is incredibly user friendly. The representatives have always been very helpful with any questions or issues that I'm experiencing.
Date published: 2022-08-27
Rated 4 out of 5 by from It’s very helpful This livevrep has alot of patience with me. I really appreciate their service with us.
Date published: 2022-08-27
All TurboTax® Offerings Reviews - Page 5494
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Best tax software out there for personal use. I have been very happy with all the work put into this program. It doesn't skip a beat.
Date published: 2022-08-28
Rated 5 out of 5 by from turbo tax is awesome Turbo tax is awesome and easy to use. Being able to file at home is less stressful
Date published: 2022-08-28
Rated 4 out of 5 by from Turbo Tax is OK I stick to the base level return filing and I never upgrade. It seems to me to be pretty thorough. It goes through a very intense list of questions and reviews them throughout and a few times. I've used Turbo Tax for 9 years now and I am starting to feel that the price is starting not to be worth my time in doing it. It used to be very cheep compared to a CPA (and I know prices go up) but, $160 and about 2hr of work, or go to a CPA for $200........hmmmm. Used to be $75
Date published: 2022-08-27
Rated 4 out of 5 by from Good Easy to use. However, was not able to print copy prior to filing. Also, could not save as PDF. After installing most recent updates, printing problem was resolved.
Date published: 2022-08-27
Rated 2 out of 5 by from Turbo tax efile problem Issue with efile. Transmission error could not be resolved
Date published: 2022-08-27
Rated 5 out of 5 by from Easy process! My husband passed away this year and was usually the one who did the taxes. Thank you to Erica for making the process easy for me during a difficult time.
Date published: 2022-08-27
Rated 5 out of 5 by from Go Turbo! I always choose to utilize this service as it helps me understand my overall situation better and catches things I would have never thought of, such as certain deductions, etc. It is extremely user friendly and has always been a breeze for the most part.
Date published: 2022-08-27
Rated 3 out of 5 by from Good program but pricey I used to buy this program on DVD for $19. Anything other than a W-2 watch out. Free turns into $150 real fast. A health spending account $50. 1099-NEC cost another $50. Fees deducted from your return, another $50. If you only have simple return this is the place for you. To be fair it works very good. I will bump it up to 3 stars. Would be 5 stars except for price.
Date published: 2022-08-27
Rated 5 out of 5 by from Turbo Tax is incredibly user friendly I've been using Turbo Tax for over 5 years and it is incredibly user friendly. The representatives have always been very helpful with any questions or issues that I'm experiencing.
Date published: 2022-08-27
Rated 4 out of 5 by from It’s very helpful This livevrep has alot of patience with me. I really appreciate their service with us.
Date published: 2022-08-27
All TurboTax® Offerings Reviews - Page 5494