TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax is easy to use! i been using turbo for over 5years now and its made filing taxes EASY!
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo tax is reliable It's ok as long as you don't ask for a call back they drop the call an don't call back
Date published: 2022-02-28
Rated 5 out of 5 by from tax great easy love it walk you thur every thing .very easy
Date published: 2022-02-28
Rated 3 out of 5 by from TURBO IS GOOD BUT CAN BE FRUSTRATING It's not as cut and dry as I would hope it to be. I've been using Turbo Tax for many years. When there is an issue and you send an email - you get no response. Last year I got charged for "live advise". You are not forwarded an additional charge is being added to your bill. This year the program forced me to use it's deluxe version. When I realized I didn't need it, I couldn't go back and change my preference - I had to delete and start over. I suppose it's less expensive than a CPA but I wonder if I am getting all the breaks or if I will be audited down the road...
Date published: 2022-02-28
Rated 5 out of 5 by from Use it every year I've been using TurboTax every year for the last 8 yrs., it makes doing my taxes easy, I know there are free tax return programs, but TurboTax covers everything for me and I also get the Audit Defense to caver my 6. This program covers everything, just and numbers and answer questions
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax IS GREAT Very easy to understand and move through. Would highly recommend.
Date published: 2022-02-28
Rated 4 out of 5 by from I like turbo tax It was harder to navigate the web site this this year.
Date published: 2022-02-28
Rated 5 out of 5 by from Dependable, reliable and easy to use. I've used this product for 20 years. I find it reliable, intuitive, easy to navigate and easy to understand. I appreciate the ability to stop in the middle of something and sign back in later to pick up exactly where I left off. I find the thorough review of eligible deductions greatly beneficial. Great product! I will continue to use in the future.
Date published: 2022-02-28
Rated 4 out of 5 by from Satisfied Since I am retired, so therefore have minimal income and deductions, I would like an option to skip all "deduction" questions and go directly to the standard deduction option.
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent. Have used for years! Have used for years. Simple, complete, and maintains records of past years upon request
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5494
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is easy to use! i been using turbo for over 5years now and its made filing taxes EASY!
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo tax is reliable It's ok as long as you don't ask for a call back they drop the call an don't call back
Date published: 2022-02-28
Rated 5 out of 5 by from tax great easy love it walk you thur every thing .very easy
Date published: 2022-02-28
Rated 3 out of 5 by from TURBO IS GOOD BUT CAN BE FRUSTRATING It's not as cut and dry as I would hope it to be. I've been using Turbo Tax for many years. When there is an issue and you send an email - you get no response. Last year I got charged for "live advise". You are not forwarded an additional charge is being added to your bill. This year the program forced me to use it's deluxe version. When I realized I didn't need it, I couldn't go back and change my preference - I had to delete and start over. I suppose it's less expensive than a CPA but I wonder if I am getting all the breaks or if I will be audited down the road...
Date published: 2022-02-28
Rated 5 out of 5 by from Use it every year I've been using TurboTax every year for the last 8 yrs., it makes doing my taxes easy, I know there are free tax return programs, but TurboTax covers everything for me and I also get the Audit Defense to caver my 6. This program covers everything, just and numbers and answer questions
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax IS GREAT Very easy to understand and move through. Would highly recommend.
Date published: 2022-02-28
Rated 4 out of 5 by from I like turbo tax It was harder to navigate the web site this this year.
Date published: 2022-02-28
Rated 5 out of 5 by from Dependable, reliable and easy to use. I've used this product for 20 years. I find it reliable, intuitive, easy to navigate and easy to understand. I appreciate the ability to stop in the middle of something and sign back in later to pick up exactly where I left off. I find the thorough review of eligible deductions greatly beneficial. Great product! I will continue to use in the future.
Date published: 2022-02-28
Rated 4 out of 5 by from Satisfied Since I am retired, so therefore have minimal income and deductions, I would like an option to skip all "deduction" questions and go directly to the standard deduction option.
Date published: 2022-02-28
Rated 5 out of 5 by from Excellent. Have used for years! Have used for years. Simple, complete, and maintains records of past years upon request
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5494