TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax is Awesome! TurboTax has always helped walked me through difficult taxes and help find my family the best tax breaks.
Date published: 2022-10-13
Rated 5 out of 5 by from TurboTax Live is Awesome This was one of the best customer service experiences I ever had--and my TurboTax accountant was brilliant and clearly understood what he needed to do to help me figure things out. I cannot emphasize enough how incredible my experience was with TurboTax.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo Tax is user friendly So easy a caveman can do it! Give it a try if you’ve never used it!
Date published: 2022-10-13
Rated 3 out of 5 by from Windows 11 compatibility Had problems running and obtaining state forms on windows 11ersion. Had to use old computer operating on Windows 10. Had turbo tax support but work arounds did not work.
Date published: 2022-10-13
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax is Awesome Tax prep!!! I will use it next year.
Date published: 2022-10-13
Rated 3 out of 5 by from On complex 1040 too many items which don't have Tu ... too many items which don't have Turbotax instructions
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo tax is easy to handle and therefore is very As I said is extremely GOOD. I will continue using for many years to come.
Date published: 2022-10-13
Rated 5 out of 5 by from simple to use even for a liberal arts major I liked how it prompted me for everything and how it downloaded the data from my tax forms. It imported one via gusto
Date published: 2022-10-13
Rated 5 out of 5 by from A great product and great customer service The system and people are Turbo Tax do excellent customer service. They are patient, and kind and walk along with you to make the process easier.
Date published: 2022-10-13
Rated 5 out of 5 by from Great help I am grateful to Emile for his help on my taxes. He was able to answer most of my questions.
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 5487
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax has always helped walked me through difficult taxes and help find my family the best tax breaks.
Date published: 2022-10-13
Rated 5 out of 5 by from TurboTax Live is Awesome This was one of the best customer service experiences I ever had--and my TurboTax accountant was brilliant and clearly understood what he needed to do to help me figure things out. I cannot emphasize enough how incredible my experience was with TurboTax.
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo Tax is user friendly So easy a caveman can do it! Give it a try if you’ve never used it!
Date published: 2022-10-13
Rated 3 out of 5 by from Windows 11 compatibility Had problems running and obtaining state forms on windows 11ersion. Had to use old computer operating on Windows 10. Had turbo tax support but work arounds did not work.
Date published: 2022-10-13
Rated 5 out of 5 by from TurboTax is Awesome! TurboTax is Awesome Tax prep!!! I will use it next year.
Date published: 2022-10-13
Rated 3 out of 5 by from On complex 1040 too many items which don't have Tu ... too many items which don't have Turbotax instructions
Date published: 2022-10-13
Rated 5 out of 5 by from Turbo tax is easy to handle and therefore is very As I said is extremely GOOD. I will continue using for many years to come.
Date published: 2022-10-13
Rated 5 out of 5 by from simple to use even for a liberal arts major I liked how it prompted me for everything and how it downloaded the data from my tax forms. It imported one via gusto
Date published: 2022-10-13
Rated 5 out of 5 by from A great product and great customer service The system and people are Turbo Tax do excellent customer service. They are patient, and kind and walk along with you to make the process easier.
Date published: 2022-10-13
Rated 5 out of 5 by from Great help I am grateful to Emile for his help on my taxes. He was able to answer most of my questions.
Date published: 2022-10-13
All TurboTax® Offerings Reviews - Page 5487