TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from So easy! This was the easiest experience I've ever had. The TurboTax Live associate was super helpful, patient, and made the process a breeze.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is very user friendly. The software is very user-friendly and walked me through everything step by step.
Date published: 2022-10-17
Rated 5 out of 5 by from Long Time User Year after year, you seem to keep get better and easier.
Date published: 2022-10-17
Rated 3 out of 5 by from Turbo Tax came in clutch! It was stressful, but I got through it! I will more than likely use again!
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax CD Experience with turbo tax CD is outstanding, do not discontinue the CD.
Date published: 2022-10-17
Rated 5 out of 5 by from Ana was great Easy to work with, responsive, and fast! I'd recommend Ana again!
Date published: 2022-10-17
Rated 5 out of 5 by from Fantastic program is very easy to use, very helpful CPAs standing by
Date published: 2022-10-17
Rated 2 out of 5 by from Error Message displayed and couldnt get by it Usually I have a good experience. This time ran into error message on the state license entry that SC requires. I kept getting, "Check the date. It is in the future." message and it should have let me put the date in. Then there is no place to send a message to support to let them know. Very frustrated that this has not been fixed at this point being the last day to file for extensions.
Date published: 2022-10-17
Rated 3 out of 5 by from helpful- but need more transparency In need of more transparency. I wish the site showed the fees upfront. did not feel very honest when the fees in the end end up over 130 dollars
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is great. I was able to ask questions from a tax expert question about our rental property.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 5444
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So easy! This was the easiest experience I've ever had. The TurboTax Live associate was super helpful, patient, and made the process a breeze.
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is very user friendly. The software is very user-friendly and walked me through everything step by step.
Date published: 2022-10-17
Rated 5 out of 5 by from Long Time User Year after year, you seem to keep get better and easier.
Date published: 2022-10-17
Rated 3 out of 5 by from Turbo Tax came in clutch! It was stressful, but I got through it! I will more than likely use again!
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax CD Experience with turbo tax CD is outstanding, do not discontinue the CD.
Date published: 2022-10-17
Rated 5 out of 5 by from Ana was great Easy to work with, responsive, and fast! I'd recommend Ana again!
Date published: 2022-10-17
Rated 5 out of 5 by from Fantastic program is very easy to use, very helpful CPAs standing by
Date published: 2022-10-17
Rated 2 out of 5 by from Error Message displayed and couldnt get by it Usually I have a good experience. This time ran into error message on the state license entry that SC requires. I kept getting, "Check the date. It is in the future." message and it should have let me put the date in. Then there is no place to send a message to support to let them know. Very frustrated that this has not been fixed at this point being the last day to file for extensions.
Date published: 2022-10-17
Rated 3 out of 5 by from helpful- but need more transparency In need of more transparency. I wish the site showed the fees upfront. did not feel very honest when the fees in the end end up over 130 dollars
Date published: 2022-10-17
Rated 5 out of 5 by from Turbo Tax is great. I was able to ask questions from a tax expert question about our rental property.
Date published: 2022-10-17
All TurboTax® Offerings Reviews - Page 5444