TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Excellent My TurboTax expert on as very helpful, she helped me with a problem that I was struggling with for the pass 2 days
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax takes the headache out of taxes! I must admit, I really don't like this tax stuff! Turbo Tax makes is so easy and I feel confident in my filing.
Date published: 2021-03-24
Rated 5 out of 5 by from I Love TurboTax It's so easy to understand and user friendly. I have a ton of confidence and it is reasonably priced. Thank you!
Date published: 2021-03-23
Rated 3 out of 5 by from YOU MADE IT EASY! entry was easy... Turbo tax walked you right through.... I did think it was quiet expensive for doing it myself. It would have been nice you were only charged if you used the expert. I di not have to use it and was charged for it anyway.
Date published: 2021-03-23
Rated 1 out of 5 by from Review I found it hard to believe the Turbo Tax had no community question or answer on why I can't put in the new deadline date when efiling. it requires the 4/15/21 date instead of 5/17/21. Now I have to pay on 4/15/21 and I am amending 2019 so they may get confused as a live person looks at the taxes - granted it may take 8 to 12 weeks for them to review so not sure. I couldn't find instructions anywhere after logging in to the community-there should be a button to select to ask a question. Why can't i submit a question.. I know I won't get anyone if I call that phone no. to ask - last year it wouldn't take the call as it thinks my no. is tied to a not paid version but I paid for the download-happened last year. I most likely need to pay the 100+ fee to get a live expert. H&R block doesn't require a paid versikon
Date published: 2021-03-23
Rated 5 out of 5 by from Simple to Use Turbo Tax was easy and simple to use. My first time preparing my own taxes. Will recommend to my friends.
Date published: 2021-03-23
Rated 5 out of 5 by from Fast and Easy to use The whole process was fast and easy and didn't require me pulling out my hair like when I used to fill out the paper forms myself.
Date published: 2021-03-23
Rated 5 out of 5 by from I love Turbo Tax Turbo tax is so easy and the live help is awesome.
Date published: 2021-03-23
Rated 5 out of 5 by from turbotax awson I had no issues and easy to work with. i would encourage my friends to use it.
Date published: 2021-03-23
Rated 5 out of 5 by from Excellent program Very easy to use and follow program. Questions are well phrased.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5437
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent My TurboTax expert on as very helpful, she helped me with a problem that I was struggling with for the pass 2 days
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax takes the headache out of taxes! I must admit, I really don't like this tax stuff! Turbo Tax makes is so easy and I feel confident in my filing.
Date published: 2021-03-24
Rated 5 out of 5 by from I Love TurboTax It's so easy to understand and user friendly. I have a ton of confidence and it is reasonably priced. Thank you!
Date published: 2021-03-23
Rated 3 out of 5 by from YOU MADE IT EASY! entry was easy... Turbo tax walked you right through.... I did think it was quiet expensive for doing it myself. It would have been nice you were only charged if you used the expert. I di not have to use it and was charged for it anyway.
Date published: 2021-03-23
Rated 1 out of 5 by from Review I found it hard to believe the Turbo Tax had no community question or answer on why I can't put in the new deadline date when efiling. it requires the 4/15/21 date instead of 5/17/21. Now I have to pay on 4/15/21 and I am amending 2019 so they may get confused as a live person looks at the taxes - granted it may take 8 to 12 weeks for them to review so not sure. I couldn't find instructions anywhere after logging in to the community-there should be a button to select to ask a question. Why can't i submit a question.. I know I won't get anyone if I call that phone no. to ask - last year it wouldn't take the call as it thinks my no. is tied to a not paid version but I paid for the download-happened last year. I most likely need to pay the 100+ fee to get a live expert. H&R block doesn't require a paid versikon
Date published: 2021-03-23
Rated 5 out of 5 by from Simple to Use Turbo Tax was easy and simple to use. My first time preparing my own taxes. Will recommend to my friends.
Date published: 2021-03-23
Rated 5 out of 5 by from Fast and Easy to use The whole process was fast and easy and didn't require me pulling out my hair like when I used to fill out the paper forms myself.
Date published: 2021-03-23
Rated 5 out of 5 by from I love Turbo Tax Turbo tax is so easy and the live help is awesome.
Date published: 2021-03-23
Rated 5 out of 5 by from turbotax awson I had no issues and easy to work with. i would encourage my friends to use it.
Date published: 2021-03-23
Rated 5 out of 5 by from Excellent program Very easy to use and follow program. Questions are well phrased.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5437