TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Great for College Students It asked all the right questions to try to report everything
Date published: 2022-03-04
Rated 4 out of 5 by from Not mobile friendly Not mobile friendly at all it was difficult to see everything on the phone
Date published: 2022-03-04
Rated 5 out of 5 by from Love it Alway so connected they stay on top of your taxes best services been with them doing my own taxes for the third year
Date published: 2022-03-04
Rated 5 out of 5 by from Glad I have TurboTax. I have some unique incomes. I really appreciate how the software asks me each question dealing with my income and credits. Thanks TurboTax for an uneventful filing.
Date published: 2022-03-04
Rated 5 out of 5 by from Simple and free My dad told me I had to get my taxes done at H&R Block and that his usually costs $300 to get done, but TurboTax made it completely free and I didn’t have to go into a building for an appointment.
Date published: 2022-03-04
Rated 5 out of 5 by from turbotax is amazing I've used it for years and get faster results for less than a CPA
Date published: 2022-03-04
Rated 5 out of 5 by from Great service Easy not stressful great service fast service happy
Date published: 2022-03-04
Rated 2 out of 5 by from TurboTax is sneaky with their fees TurboTax does not tell you that when you file for your educational tax reductions you get charged $60. It is frustrating to lose $60 when I did not get anything from my educational tax breaks.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is so easy! Been using them for several years now, still the best!
Date published: 2022-03-04
Rated 4 out of 5 by from TurboTax is alright The user interface is great! So perfect and easy to follow. Love all the clarifications. It makes doing your taxes actually enjoyable and efficient. My biggest complaint is that I wanted to do the free version and that's what I selected. It wasn't until the finalizing process that the system notified me that I HAD to use their "deluxe" $59 version! That is very deceitful, and there was no way for me to go back and try to see why it required me to use this version (or how to fix it to avoid it). Had I known this before doing the entire tax process, I would have used a different service. Definitely will remember this next year when I do my taxes and will consider using a different company. That's unfortunate since I really do enjoy using the TurboTax interface.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5420
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great for College Students It asked all the right questions to try to report everything
Date published: 2022-03-04
Rated 4 out of 5 by from Not mobile friendly Not mobile friendly at all it was difficult to see everything on the phone
Date published: 2022-03-04
Rated 5 out of 5 by from Love it Alway so connected they stay on top of your taxes best services been with them doing my own taxes for the third year
Date published: 2022-03-04
Rated 5 out of 5 by from Glad I have TurboTax. I have some unique incomes. I really appreciate how the software asks me each question dealing with my income and credits. Thanks TurboTax for an uneventful filing.
Date published: 2022-03-04
Rated 5 out of 5 by from Simple and free My dad told me I had to get my taxes done at H&R Block and that his usually costs $300 to get done, but TurboTax made it completely free and I didn’t have to go into a building for an appointment.
Date published: 2022-03-04
Rated 5 out of 5 by from turbotax is amazing I've used it for years and get faster results for less than a CPA
Date published: 2022-03-04
Rated 5 out of 5 by from Great service Easy not stressful great service fast service happy
Date published: 2022-03-04
Rated 2 out of 5 by from TurboTax is sneaky with their fees TurboTax does not tell you that when you file for your educational tax reductions you get charged $60. It is frustrating to lose $60 when I did not get anything from my educational tax breaks.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is so easy! Been using them for several years now, still the best!
Date published: 2022-03-04
Rated 4 out of 5 by from TurboTax is alright The user interface is great! So perfect and easy to follow. Love all the clarifications. It makes doing your taxes actually enjoyable and efficient. My biggest complaint is that I wanted to do the free version and that's what I selected. It wasn't until the finalizing process that the system notified me that I HAD to use their "deluxe" $59 version! That is very deceitful, and there was no way for me to go back and try to see why it required me to use this version (or how to fix it to avoid it). Had I known this before doing the entire tax process, I would have used a different service. Definitely will remember this next year when I do my taxes and will consider using a different company. That's unfortunate since I really do enjoy using the TurboTax interface.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5420