TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 3 out of 5 by from IP PIN Missed Been using Turbo Tax for years with good results. Disappointed that my return was rejected this year because it was missing an IP PIN. I was not made aware of this by the software.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is awsome It was good because it's easy to use with great help and by just staying home no need to go anywhere to file
Date published: 2022-03-04
Rated 4 out of 5 by from TurboTax Business TurboTax is very user friendly. I am pleased with that part of the product. However, this was my first year with a small business actually earning money. I spoke to 3 different representatives who did not know the answers to my questions regarding form 1065. It wasn't until after I came to the end of my personal taxes that I discovered I would need to download and pay for an ADDITIONAL service to file form 1065. The downloaded version was also fairly user friendly. However, it would have been helpful to have specific "live help" regarding the business software and questions about those forms. I feel like I upgraded my personal account to a level that I didn't actually need and ended up paying more than I had anticipated for TurboTax services. Long story short, it would be great to be able to file the form 1065 in an online version that's all connected, if you will. The representatives that I spoke with were kind and did their best, but they truly were not helpful with my questions...
Date published: 2022-03-04
Rated 5 out of 5 by from Turnotax is great! Makes filing taxes as easy as it can be. Taxes are not fun and very stressful, Turbotax helps to streamline the process.
Date published: 2022-03-04
Rated 5 out of 5 by from Can't beat with a stick! Easy and simple to enter, just follow the directions. Downloading of Investment information completed all that was needed and one tax expert guided me to a file I was having trouble finding.
Date published: 2022-03-04
Rated 5 out of 5 by from Great Helpful easy to complete my taxes step by step was easy to follow
Date published: 2022-03-04
Rated 4 out of 5 by from TurboTax is great! It made it very painless to do my LLC taxes. Step by step directions are easy to follow with good explanations as to why certain parts of the forms are required. Very easy to urse
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is SIMPLE and EASY! SAVE your MONEY! Turbo Tax is a simple and easy way to file taxes! Very detailed!
Date published: 2022-03-04
Rated 5 out of 5 by from Great experience I used one of the live experts Lakeisha), she was professional , helpful & completed my return expeditiously.
Date published: 2022-03-04
Rated 5 out of 5 by from Hope 2021 is better that 2020 No I didn't engage with support this year. In 2020 I had problems and it took almost a year before I received our refund.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5403
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from IP PIN Missed Been using Turbo Tax for years with good results. Disappointed that my return was rejected this year because it was missing an IP PIN. I was not made aware of this by the software.
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is awsome It was good because it's easy to use with great help and by just staying home no need to go anywhere to file
Date published: 2022-03-04
Rated 4 out of 5 by from TurboTax Business TurboTax is very user friendly. I am pleased with that part of the product. However, this was my first year with a small business actually earning money. I spoke to 3 different representatives who did not know the answers to my questions regarding form 1065. It wasn't until after I came to the end of my personal taxes that I discovered I would need to download and pay for an ADDITIONAL service to file form 1065. The downloaded version was also fairly user friendly. However, it would have been helpful to have specific "live help" regarding the business software and questions about those forms. I feel like I upgraded my personal account to a level that I didn't actually need and ended up paying more than I had anticipated for TurboTax services. Long story short, it would be great to be able to file the form 1065 in an online version that's all connected, if you will. The representatives that I spoke with were kind and did their best, but they truly were not helpful with my questions...
Date published: 2022-03-04
Rated 5 out of 5 by from Turnotax is great! Makes filing taxes as easy as it can be. Taxes are not fun and very stressful, Turbotax helps to streamline the process.
Date published: 2022-03-04
Rated 5 out of 5 by from Can't beat with a stick! Easy and simple to enter, just follow the directions. Downloading of Investment information completed all that was needed and one tax expert guided me to a file I was having trouble finding.
Date published: 2022-03-04
Rated 5 out of 5 by from Great Helpful easy to complete my taxes step by step was easy to follow
Date published: 2022-03-04
Rated 4 out of 5 by from TurboTax is great! It made it very painless to do my LLC taxes. Step by step directions are easy to follow with good explanations as to why certain parts of the forms are required. Very easy to urse
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is SIMPLE and EASY! SAVE your MONEY! Turbo Tax is a simple and easy way to file taxes! Very detailed!
Date published: 2022-03-04
Rated 5 out of 5 by from Great experience I used one of the live experts Lakeisha), she was professional , helpful & completed my return expeditiously.
Date published: 2022-03-04
Rated 5 out of 5 by from Hope 2021 is better that 2020 No I didn't engage with support this year. In 2020 I had problems and it took almost a year before I received our refund.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5403