TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from EASY FAST!!! IT WAS EASY TO USE FAST AND VERY INFORMATIVE, ITS ALWAYS EASY TO HAVE STORED INFORMATION FROM LAST YEAR.
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax Is The Best Easy to use! Actually makes doing your taxes fun. Thankful!
Date published: 2023-01-25
Rated 5 out of 5 by from So fast and easy ! Benita was amazing ! Definitely will be filing through turbo tax again !
Date published: 2023-01-25
Rated 5 out of 5 by from Great first time experience Was nervous to do my own taxes but Turbotax walks you right though everything!
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is wonderful. So easy to do. We have used turbo for several years now and plan on continuing to use them. It is so easy to do.
Date published: 2023-01-25
Rated 5 out of 5 by from Great Wonderful! So easy and quick. I’ve been using turbo tax for years!
Date published: 2023-01-25
Rated 4 out of 5 by from Turbotax was great Turbotax was very easy to use. Each section was easy to read and understand.
Date published: 2023-01-25
Rated 1 out of 5 by from Taxes Resulted in $8000 Error and Letter from IRS I am saddened that a typo was not caught by this software, resulting in me having to pay back my refund from 2020 plus interest on that amount and a penalty that was equal to almost 5 mortgage payments. The "guarantee" states typos are not covered but when I claim I have paid almost $750,000 that year in interest on my home on a $65,000 income, I'd expect some red flags to alert me of the discrepancy. This happened months after my father died and caused me to need to drain my savings in order to remain enrolled in college. This service is generally helpful but I wish it were more capable of following through with "Life happens and we're here to help."
Date published: 2023-01-25
Rated 5 out of 5 by from Easy to use and navigate I have used Turbo Tax for two years I enjoy the ease and quickness with which I can do my taxes.
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is excellent I’ve been using turbo tax for three years now , I always get the max and full assistance I need
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 5403
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from EASY FAST!!! IT WAS EASY TO USE FAST AND VERY INFORMATIVE, ITS ALWAYS EASY TO HAVE STORED INFORMATION FROM LAST YEAR.
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax Is The Best Easy to use! Actually makes doing your taxes fun. Thankful!
Date published: 2023-01-25
Rated 5 out of 5 by from So fast and easy ! Benita was amazing ! Definitely will be filing through turbo tax again !
Date published: 2023-01-25
Rated 5 out of 5 by from Great first time experience Was nervous to do my own taxes but Turbotax walks you right though everything!
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is wonderful. So easy to do. We have used turbo for several years now and plan on continuing to use them. It is so easy to do.
Date published: 2023-01-25
Rated 5 out of 5 by from Great Wonderful! So easy and quick. I’ve been using turbo tax for years!
Date published: 2023-01-25
Rated 4 out of 5 by from Turbotax was great Turbotax was very easy to use. Each section was easy to read and understand.
Date published: 2023-01-25
Rated 1 out of 5 by from Taxes Resulted in $8000 Error and Letter from IRS I am saddened that a typo was not caught by this software, resulting in me having to pay back my refund from 2020 plus interest on that amount and a penalty that was equal to almost 5 mortgage payments. The "guarantee" states typos are not covered but when I claim I have paid almost $750,000 that year in interest on my home on a $65,000 income, I'd expect some red flags to alert me of the discrepancy. This happened months after my father died and caused me to need to drain my savings in order to remain enrolled in college. This service is generally helpful but I wish it were more capable of following through with "Life happens and we're here to help."
Date published: 2023-01-25
Rated 5 out of 5 by from Easy to use and navigate I have used Turbo Tax for two years I enjoy the ease and quickness with which I can do my taxes.
Date published: 2023-01-25
Rated 5 out of 5 by from TurboTax is excellent I’ve been using turbo tax for three years now , I always get the max and full assistance I need
Date published: 2023-01-25
All TurboTax® Offerings Reviews - Page 5403