TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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TurboTax Online
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Rated 5 out of 5 by
MINDING MINES from
EASY FAST!!!
IT WAS EASY TO USE FAST AND VERY INFORMATIVE, ITS ALWAYS EASY TO HAVE STORED INFORMATION FROM LAST YEAR.
Date published: 2023-01-25
Rated 5 out of 5 by
null from
TurboTax Is The Best
Easy to use! Actually makes doing your taxes fun. Thankful!
Date published: 2023-01-25
Rated 5 out of 5 by
Amilyyyy from
So fast and easy !
Benita was amazing ! Definitely will be filing through turbo tax again !
Date published: 2023-01-25
Rated 5 out of 5 by
Donny11 from
Great first time experience
Was nervous to do my own taxes but Turbotax walks you right though everything!
Date published: 2023-01-25
Rated 5 out of 5 by
Dont call me late to eat from
TurboTax is wonderful. So easy to do.
We have used turbo for several years now and plan on continuing to use them. It is so easy to do.
Date published: 2023-01-25
Rated 5 out of 5 by
Britneys5468 from
Great
Wonderful! So easy and quick. I’ve been using turbo tax for years!
Date published: 2023-01-25
Rated 4 out of 5 by
Troy8736 from
Turbotax was great
Turbotax was very easy to use. Each section was easy to read and understand.
Date published: 2023-01-25
Rated 1 out of 5 by
KristinaKile from
Taxes Resulted in $8000 Error and Letter from IRS
I am saddened that a typo was not caught by this software, resulting in me having to pay back my refund from 2020 plus interest on that amount and a penalty that was equal to almost 5 mortgage payments. The "guarantee" states typos are not covered but when I claim I have paid almost $750,000 that year in interest on my home on a $65,000 income, I'd expect some red flags to alert me of the discrepancy. This happened months after my father died and caused me to need to drain my savings in order to remain enrolled in college. This service is generally helpful but I wish it were more capable of following through with "Life happens and we're here to help."
Date published: 2023-01-25
Rated 5 out of 5 by
LetSmit from
Easy to use and navigate
I have used Turbo Tax for two years I enjoy the ease and quickness with which I can do my taxes.
Date published: 2023-01-25
Rated 5 out of 5 by
ShayT94 from
TurboTax is excellent
I’ve been using turbo tax for three years now , I always get the max and full assistance I need
All TurboTax® Offerings Reviews - Page 5403
Date published: 2023-01-25
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MINDING MINES from
EASY FAST!!!
IT WAS EASY TO USE FAST AND VERY INFORMATIVE, ITS ALWAYS EASY TO HAVE STORED INFORMATION FROM LAST YEAR.
Date published: 2023-01-25
Rated 5 out of 5 by
null from
TurboTax Is The Best
Easy to use! Actually makes doing your taxes fun. Thankful!
Date published: 2023-01-25
Rated 5 out of 5 by
Amilyyyy from
So fast and easy !
Benita was amazing ! Definitely will be filing through turbo tax again !
Date published: 2023-01-25
Rated 5 out of 5 by
Donny11 from
Great first time experience
Was nervous to do my own taxes but Turbotax walks you right though everything!
Date published: 2023-01-25
Rated 5 out of 5 by
Dont call me late to eat from
TurboTax is wonderful. So easy to do.
We have used turbo for several years now and plan on continuing to use them. It is so easy to do.
Date published: 2023-01-25
Rated 5 out of 5 by
Britneys5468 from
Great
Wonderful! So easy and quick. I’ve been using turbo tax for years!
Date published: 2023-01-25
Rated 4 out of 5 by
Troy8736 from
Turbotax was great
Turbotax was very easy to use. Each section was easy to read and understand.
Date published: 2023-01-25
Rated 1 out of 5 by
KristinaKile from
Taxes Resulted in $8000 Error and Letter from IRS
I am saddened that a typo was not caught by this software, resulting in me having to pay back my refund from 2020 plus interest on that amount and a penalty that was equal to almost 5 mortgage payments. The "guarantee" states typos are not covered but when I claim I have paid almost $750,000 that year in interest on my home on a $65,000 income, I'd expect some red flags to alert me of the discrepancy. This happened months after my father died and caused me to need to drain my savings in order to remain enrolled in college. This service is generally helpful but I wish it were more capable of following through with "Life happens and we're here to help."
Date published: 2023-01-25
Rated 5 out of 5 by
LetSmit from
Easy to use and navigate
I have used Turbo Tax for two years I enjoy the ease and quickness with which I can do my taxes.
Date published: 2023-01-25
Rated 5 out of 5 by
ShayT94 from
TurboTax is excellent
I’ve been using turbo tax for three years now , I always get the max and full assistance I need
All TurboTax® Offerings Reviews - Page 5403
Date published: 2023-01-25