TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is awesome She was great and helped me out a lot and was very understanding
Date published: 2021-03-24
Rated 3 out of 5 by from no issues was quick and easy but I had a very basic return went smoothly
Date published: 2021-03-24
Rated 5 out of 5 by from Baha @ TurboTax was great Really appreciate Baha's assistance and attention in getting my taxes done. I have been using TurboTax for years and will continue to do so.
Date published: 2021-03-24
Rated 5 out of 5 by from Listen my TurboTax live expert was&is amazing!!! He Was Super Attentive To All My Needs! He Also Kept In Touch With Me By Checking In With Me. Making Sure That I Got Done Everything I Needed To Do. Each Step Of The Way. I Appreciate Him & Heres A BIG THANKYOU VERY MUCH!! YOU ROCK!!!!!!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is user friendly. The best! Turbo Tax is very user friendly. It checks for anything I may have missed, answers my questions and is quick to complete!
Date published: 2021-03-24
Rated 5 out of 5 by from Fast and Efficient Easy to navigate, helpful tips along the process it was fabulous
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax Review Pretty efficient system, I like that the process constantly reassures you that you're not missing anything and offers lots of double checks. I'm going through the process of getting a divorce and wasn't sure how I should file since we didn't live together at all in 2020. I wasn't sure how to file and TurboTax made it easy to do. Overall pleased with the process
Date published: 2021-03-24
Rated 5 out of 5 by from Absolute Lifesaver! I was dreading doing my 2020 taxes with all of the chaos that year brought me and my family. Marisela was a Godsend, not only was she able to get everything squared away, she seemed excited and ready for the challenge. Don't know what I would have done without her!
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent Service My agent kept in constant contact with me. Very courteous, knowledgeable and especially thorough. She carefully reviewed everything with me whilst addressing all my concerns as well. This was my first time using TurboTax it was so simple, clear & concise. I will no longer use anything else. It was a hassle free and speedy experience; and I’m sure to use this service again.
Date published: 2021-03-24
Rated 5 out of 5 by from Amazing First time filer and so easy I will always turn to TURBOTAX
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5390
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome She was great and helped me out a lot and was very understanding
Date published: 2021-03-24
Rated 3 out of 5 by from no issues was quick and easy but I had a very basic return went smoothly
Date published: 2021-03-24
Rated 5 out of 5 by from Baha @ TurboTax was great Really appreciate Baha's assistance and attention in getting my taxes done. I have been using TurboTax for years and will continue to do so.
Date published: 2021-03-24
Rated 5 out of 5 by from Listen my TurboTax live expert was&is amazing!!! He Was Super Attentive To All My Needs! He Also Kept In Touch With Me By Checking In With Me. Making Sure That I Got Done Everything I Needed To Do. Each Step Of The Way. I Appreciate Him & Heres A BIG THANKYOU VERY MUCH!! YOU ROCK!!!!!!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is user friendly. The best! Turbo Tax is very user friendly. It checks for anything I may have missed, answers my questions and is quick to complete!
Date published: 2021-03-24
Rated 5 out of 5 by from Fast and Efficient Easy to navigate, helpful tips along the process it was fabulous
Date published: 2021-03-24
Rated 4 out of 5 by from TurboTax Review Pretty efficient system, I like that the process constantly reassures you that you're not missing anything and offers lots of double checks. I'm going through the process of getting a divorce and wasn't sure how I should file since we didn't live together at all in 2020. I wasn't sure how to file and TurboTax made it easy to do. Overall pleased with the process
Date published: 2021-03-24
Rated 5 out of 5 by from Absolute Lifesaver! I was dreading doing my 2020 taxes with all of the chaos that year brought me and my family. Marisela was a Godsend, not only was she able to get everything squared away, she seemed excited and ready for the challenge. Don't know what I would have done without her!
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent Service My agent kept in constant contact with me. Very courteous, knowledgeable and especially thorough. She carefully reviewed everything with me whilst addressing all my concerns as well. This was my first time using TurboTax it was so simple, clear & concise. I will no longer use anything else. It was a hassle free and speedy experience; and I’m sure to use this service again.
Date published: 2021-03-24
Rated 5 out of 5 by from Amazing First time filer and so easy I will always turn to TURBOTAX
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5390