TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Makes multiple state files very easy Had to file in two states this year, and TurboTax made it very easy.
Date published: 2022-04-18
Rated 4 out of 5 by from Difficult returns are troublesome to Turbotax If you have a difficult return, i.e. having a disabled adult living with you, sometimes it's less hassle if you print out the return and mail it in or just go to a tax professional because it'll waste less time. Turbotax or the IRS (and state tax agency) can't interpret Notice 2014-7 or subsection 1915 of the Social Security Act for disabled individuals living with you properly.
Date published: 2022-04-18
Rated 5 out of 5 by from Very happy with turbo tax I absolutely hate doing taxes. Turbo Tax at least makes it barable.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome I have used Turbo Tax for many years. It gets easier and easier each year. The virtual help is wonderful.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome! Filing was easy. I had questions about the process and they were handle professorially and thorough.
Date published: 2022-04-18
Rated 5 out of 5 by from Is good Is good, good good, like not bad, but good. i need 8 more characters
Date published: 2022-04-18
Rated 3 out of 5 by from turbo tax works well turbo tax works well turbo tax works well turbo tax works well
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Easy! Turbo Tax is easy and dummy proof! Fast and easy to use. I recommend Turbo Tax.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome customer service Jori was wonderful and walked me through resolving an issue with filing.
Date published: 2022-04-18
Rated 2 out of 5 by from Slow Progression Downhill Let's start with importing data from financial institution. Amazingly, that deleted my W-2 information. Second, using the "?" button a few times listed references to lines in previous tax returns that were incorrect. Third, the "Rate and Review" button failed until I realized the link was incompatible with Chrome. Edge was no better and the functionality of this text box is nonexistent. I've been a long-term user of TT and the attention to detail is failing year after year. Not sure I'll be back.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5390
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Makes multiple state files very easy Had to file in two states this year, and TurboTax made it very easy.
Date published: 2022-04-18
Rated 4 out of 5 by from Difficult returns are troublesome to Turbotax If you have a difficult return, i.e. having a disabled adult living with you, sometimes it's less hassle if you print out the return and mail it in or just go to a tax professional because it'll waste less time. Turbotax or the IRS (and state tax agency) can't interpret Notice 2014-7 or subsection 1915 of the Social Security Act for disabled individuals living with you properly.
Date published: 2022-04-18
Rated 5 out of 5 by from Very happy with turbo tax I absolutely hate doing taxes. Turbo Tax at least makes it barable.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome I have used Turbo Tax for many years. It gets easier and easier each year. The virtual help is wonderful.
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Awesome! Filing was easy. I had questions about the process and they were handle professorially and thorough.
Date published: 2022-04-18
Rated 5 out of 5 by from Is good Is good, good good, like not bad, but good. i need 8 more characters
Date published: 2022-04-18
Rated 3 out of 5 by from turbo tax works well turbo tax works well turbo tax works well turbo tax works well
Date published: 2022-04-18
Rated 5 out of 5 by from Turbo Tax is Easy! Turbo Tax is easy and dummy proof! Fast and easy to use. I recommend Turbo Tax.
Date published: 2022-04-18
Rated 5 out of 5 by from Awesome customer service Jori was wonderful and walked me through resolving an issue with filing.
Date published: 2022-04-18
Rated 2 out of 5 by from Slow Progression Downhill Let's start with importing data from financial institution. Amazingly, that deleted my W-2 information. Second, using the "?" button a few times listed references to lines in previous tax returns that were incorrect. Third, the "Rate and Review" button failed until I realized the link was incompatible with Chrome. Edge was no better and the functionality of this text box is nonexistent. I've been a long-term user of TT and the attention to detail is failing year after year. Not sure I'll be back.
Date published: 2022-04-18
All TurboTax® Offerings Reviews - Page 5390