TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

(4.8/5 | 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Very user friendly!! It's nice t know that if you need help on your return that they have associates to answer your questions.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy I appreciate the simplicity of the program and the ease of it
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax for Home and Business is OK Would love to see categories or suggestions where to put expired products and unrecovered sales tax. Had to dig for this. Also somehow make it clear that product used for self should be input as the wholesale amount that one paid for it, not the retail amount.
Date published: 2022-04-15
Rated 5 out of 5 by from Smooth Filing Support over chat and phone was promptly and great. CPA who helped me clarifying my questions was very helpful and clear.
Date published: 2022-04-15
Rated 5 out of 5 by from Great job it was good. A little pricey but with inflation i can understand
Date published: 2022-04-15
Rated 4 out of 5 by from Usual excellent and functional Tax Preparation I've used TurboTax for so long (20 years +) it's straight forward and relatively painless for me. Still if you have a complex return there are occasional hiccups that can be difficult to resolve. It's good to have the Chat Box for assistance.
Date published: 2022-04-15
Rated 3 out of 5 by from Confusing verbage Extremely confusing verbage for govt interest on IRA RMD's. You try to follow the instructions on that part of the return, I dare you!!@!
Date published: 2022-04-15
Rated 5 out of 5 by from Been using Turbo Tax for years, and still love it Very easy to use, pulls in tax data from previous year you just have to update numbers!
Date published: 2022-04-15
Rated 5 out of 5 by from helpful The format was helpful and easy to navigate. Allowed me to sit back and complete areas where my assistance might be required...
Date published: 2022-04-15
Rated 4 out of 5 by from turbotax Generally very good. Had trouble with state directions Called support on hold for 20-30 min. my internet went down during call so was unable to solve my problem but support techs seemed helpful and polite
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 5377
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very user friendly!! It's nice t know that if you need help on your return that they have associates to answer your questions.
Date published: 2022-04-15
Rated 5 out of 5 by from Easy I appreciate the simplicity of the program and the ease of it
Date published: 2022-04-15
Rated 4 out of 5 by from Turbo Tax for Home and Business is OK Would love to see categories or suggestions where to put expired products and unrecovered sales tax. Had to dig for this. Also somehow make it clear that product used for self should be input as the wholesale amount that one paid for it, not the retail amount.
Date published: 2022-04-15
Rated 5 out of 5 by from Smooth Filing Support over chat and phone was promptly and great. CPA who helped me clarifying my questions was very helpful and clear.
Date published: 2022-04-15
Rated 5 out of 5 by from Great job it was good. A little pricey but with inflation i can understand
Date published: 2022-04-15
Rated 4 out of 5 by from Usual excellent and functional Tax Preparation I've used TurboTax for so long (20 years +) it's straight forward and relatively painless for me. Still if you have a complex return there are occasional hiccups that can be difficult to resolve. It's good to have the Chat Box for assistance.
Date published: 2022-04-15
Rated 3 out of 5 by from Confusing verbage Extremely confusing verbage for govt interest on IRA RMD's. You try to follow the instructions on that part of the return, I dare you!!@!
Date published: 2022-04-15
Rated 5 out of 5 by from Been using Turbo Tax for years, and still love it Very easy to use, pulls in tax data from previous year you just have to update numbers!
Date published: 2022-04-15
Rated 5 out of 5 by from helpful The format was helpful and easy to navigate. Allowed me to sit back and complete areas where my assistance might be required...
Date published: 2022-04-15
Rated 4 out of 5 by from turbotax Generally very good. Had trouble with state directions Called support on hold for 20-30 min. my internet went down during call so was unable to solve my problem but support techs seemed helpful and polite
Date published: 2022-04-15
All TurboTax® Offerings Reviews - Page 5377