TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by
RenoGal56 from
Very user friendly!!
It's nice t know that if you need help on your return that they have associates to answer your questions.
Date published: 2022-04-15
Rated 5 out of 5 by
alabert from
Easy
I appreciate the simplicity of the program and the ease of it
Date published: 2022-04-15
Rated 4 out of 5 by
FLWRgirl from
Turbo Tax for Home and Business is OK
Would love to see categories or suggestions where to put expired products and unrecovered sales tax. Had to dig for this. Also somehow make it clear that product used for self should be input as the wholesale amount that one paid for it, not the retail amount.
Date published: 2022-04-15
Rated 5 out of 5 by
Dan05 from
Smooth Filing
Support over chat and phone was promptly and great. CPA who helped me clarifying my questions was very helpful and clear.
Date published: 2022-04-15
Rated 5 out of 5 by
Jake2325 from
Great job
it was good. A little pricey but with inflation i can understand
Date published: 2022-04-15
Rated 4 out of 5 by
Archivist3 from
Usual excellent and functional Tax Preparation
I've used TurboTax for so long (20 years +) it's straight forward and relatively painless for me. Still if you have a complex return there are occasional hiccups that can be difficult to resolve. It's good to have the Chat Box for assistance.
Date published: 2022-04-15
Rated 3 out of 5 by
balooha from
Confusing verbage
Extremely confusing verbage for govt interest on IRA RMD's. You try to follow the instructions on that part of the return, I dare you!!@!
Date published: 2022-04-15
Rated 5 out of 5 by
MummaHen from
Been using Turbo Tax for years, and still love it
Very easy to use, pulls in tax data from previous year you just have to update numbers!
Date published: 2022-04-15
Rated 5 out of 5 by
kemo52 from
helpful
The format was helpful and easy to navigate. Allowed me to sit back and complete areas where my assistance might be required...
Date published: 2022-04-15
Rated 4 out of 5 by
Lajza from
turbotax
Generally very good. Had trouble with state directions Called support on hold for 20-30 min. my internet went down during call so was unable to solve my problem but support techs seemed helpful and polite
All TurboTax® Offerings Reviews - Page 5377
Date published: 2022-04-15
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
RenoGal56 from
Very user friendly!!
It's nice t know that if you need help on your return that they have associates to answer your questions.
Date published: 2022-04-15
Rated 5 out of 5 by
alabert from
Easy
I appreciate the simplicity of the program and the ease of it
Date published: 2022-04-15
Rated 4 out of 5 by
FLWRgirl from
Turbo Tax for Home and Business is OK
Would love to see categories or suggestions where to put expired products and unrecovered sales tax. Had to dig for this. Also somehow make it clear that product used for self should be input as the wholesale amount that one paid for it, not the retail amount.
Date published: 2022-04-15
Rated 5 out of 5 by
Dan05 from
Smooth Filing
Support over chat and phone was promptly and great. CPA who helped me clarifying my questions was very helpful and clear.
Date published: 2022-04-15
Rated 5 out of 5 by
Jake2325 from
Great job
it was good. A little pricey but with inflation i can understand
Date published: 2022-04-15
Rated 4 out of 5 by
Archivist3 from
Usual excellent and functional Tax Preparation
I've used TurboTax for so long (20 years +) it's straight forward and relatively painless for me. Still if you have a complex return there are occasional hiccups that can be difficult to resolve. It's good to have the Chat Box for assistance.
Date published: 2022-04-15
Rated 3 out of 5 by
balooha from
Confusing verbage
Extremely confusing verbage for govt interest on IRA RMD's. You try to follow the instructions on that part of the return, I dare you!!@!
Date published: 2022-04-15
Rated 5 out of 5 by
MummaHen from
Been using Turbo Tax for years, and still love it
Very easy to use, pulls in tax data from previous year you just have to update numbers!
Date published: 2022-04-15
Rated 5 out of 5 by
kemo52 from
helpful
The format was helpful and easy to navigate. Allowed me to sit back and complete areas where my assistance might be required...
Date published: 2022-04-15
Rated 4 out of 5 by
Lajza from
turbotax
Generally very good. Had trouble with state directions Called support on hold for 20-30 min. my internet went down during call so was unable to solve my problem but support techs seemed helpful and polite
All TurboTax® Offerings Reviews - Page 5377
Date published: 2022-04-15