TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
vickie 205 from
Very easy to use
i feel very confident about my return with the e ease of use of your program
Date published: 2022-04-22
Rated 5 out of 5 by
BecLane from
Used it for a decade at least!
I have used Turbo Tax for at least ten years. It's always been really simple to use, even when I have a more complicated financial year. Answers are easy to find and the process is super easy and thorough. Thanks Turbo Tax!
Date published: 2022-04-22
Rated 4 out of 5 by
RMM388 from
So far so good
It was easy amd pretty much self explained. This is my 3rd year using turbo tax and no complaints so far.
Date published: 2022-04-22
Rated 4 out of 5 by
DLF87314 from
Turbo tax was awesome
The live TurboTax expert was very helpful, even though we were disconnected and I had to finish on my own.
Date published: 2022-04-21
Rated 5 out of 5 by
Spike47 from
Awesome
It was good didn't have to mess with anyone it was really easy to do my income tax
Date published: 2022-04-21
Rated 5 out of 5 by
DonP5579 from
Awesome
Awesome, Awesome, Awesome, Awesome, Awesome, Awesome
Date published: 2022-04-21
Rated 4 out of 5 by
tax help needed 2021 from
2021 turbo tax live
I needed the live agents to guide me with covid related tax questions
Date published: 2022-04-21
Rated 1 out of 5 by
Majick the cat from
I felt misled
I've been using TurboTax for years without any problems. One year I collected unemployment and was charged around $50 because I had a 1095a. I wasn't aware of that charge until I got to the end. That's just wrong. This time I was misled into the deluxe because TurboTax's home page wasn't clear where the free service was. I didn't realize until I got to the end that I was being charged nearly $150. Then I got a notice a few days later, after the Federal due date had passed, that my return was rejected because I forgot to add my ACA information. For $150, that should have been one of the questions. It took me 10 minutes to figure out that I had to go into the search and type 1095a to find the correct form. That never should have happened, especially since I was being charged $150 for their "expert" service. Believe me when I say I will not make the same mistake next year. I'm just going to the IRS website and do my taxes. I can't do any worse than here.
Date published: 2022-04-21
Rated 5 out of 5 by
Trash4 from
Turbo tax is awesome
I’m very pleased with the process and it very easy
Date published: 2022-04-21
Rated 5 out of 5 by
Jair P from
Better than HR
I was filing with an agent and they were late on my taxes and cut my return significantly in error. They also charged me $200 in advance before I could use the agent online. I'm hoping to get that money back. TurnoTax is much simpler and cost effective.
All TurboTax® Offerings Reviews - Page 5368
Date published: 2022-04-21
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
vickie 205 from
Very easy to use
i feel very confident about my return with the e ease of use of your program
Date published: 2022-04-22
Rated 5 out of 5 by
BecLane from
Used it for a decade at least!
I have used Turbo Tax for at least ten years. It's always been really simple to use, even when I have a more complicated financial year. Answers are easy to find and the process is super easy and thorough. Thanks Turbo Tax!
Date published: 2022-04-22
Rated 4 out of 5 by
RMM388 from
So far so good
It was easy amd pretty much self explained. This is my 3rd year using turbo tax and no complaints so far.
Date published: 2022-04-22
Rated 4 out of 5 by
DLF87314 from
Turbo tax was awesome
The live TurboTax expert was very helpful, even though we were disconnected and I had to finish on my own.
Date published: 2022-04-21
Rated 5 out of 5 by
Spike47 from
Awesome
It was good didn't have to mess with anyone it was really easy to do my income tax
Date published: 2022-04-21
Rated 5 out of 5 by
DonP5579 from
Awesome
Awesome, Awesome, Awesome, Awesome, Awesome, Awesome
Date published: 2022-04-21
Rated 4 out of 5 by
tax help needed 2021 from
2021 turbo tax live
I needed the live agents to guide me with covid related tax questions
Date published: 2022-04-21
Rated 1 out of 5 by
Majick the cat from
I felt misled
I've been using TurboTax for years without any problems. One year I collected unemployment and was charged around $50 because I had a 1095a. I wasn't aware of that charge until I got to the end. That's just wrong. This time I was misled into the deluxe because TurboTax's home page wasn't clear where the free service was. I didn't realize until I got to the end that I was being charged nearly $150. Then I got a notice a few days later, after the Federal due date had passed, that my return was rejected because I forgot to add my ACA information. For $150, that should have been one of the questions. It took me 10 minutes to figure out that I had to go into the search and type 1095a to find the correct form. That never should have happened, especially since I was being charged $150 for their "expert" service. Believe me when I say I will not make the same mistake next year. I'm just going to the IRS website and do my taxes. I can't do any worse than here.
Date published: 2022-04-21
Rated 5 out of 5 by
Trash4 from
Turbo tax is awesome
I’m very pleased with the process and it very easy
Date published: 2022-04-21
Rated 5 out of 5 by
Jair P from
Better than HR
I was filing with an agent and they were late on my taxes and cut my return significantly in error. They also charged me $200 in advance before I could use the agent online. I'm hoping to get that money back. TurnoTax is much simpler and cost effective.
All TurboTax® Offerings Reviews - Page 5368
Date published: 2022-04-21