TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72148 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Just quick and efficient! Intuitive and by inputting the information it gives you ideas how to itemize and plan for added tax deductions
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax and my agent are awesome This year was a rough year to have my taxes done since my husband passed away in September 2020 so I was lost at doing the taxes my tax expert was so great at helping me get the taxes done I don’t know what I would’ve done without her
Date published: 2021-03-24
Rated 5 out of 5 by from I LOVE Turbo Tax Easy to use and yet it gives you a higher level of confidence.
Date published: 2021-03-24
Rated 3 out of 5 by from Navigate. Not as user friendly .( My opinion) Turbo tax has become more difficult to navigate. home key that takes to start of work file not start another file. ( maybe I missed It). Help would like to talk to a person . Put a phone number on your product easy to find, Customer service.
Date published: 2021-03-24
Rated 5 out of 5 by from User friendly and easy to understand. Very helpful tools. Answered my questions very succinctly.
Date published: 2021-03-24
Rated 5 out of 5 by from Always a great job! I have used TurboTax for seven consecutive years without a hitch.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is Awesome Using Turbo Tax was easy. The best value for your tax filing needs. The agent was professional, kind, and thorough. Would use again and recommend to friends and family.
Date published: 2021-03-24
Rated 5 out of 5 by from Live Help Saved The Day TurboTax had me covered with tax code changes in 2020. The Live help immediately knew how to verify my complex tax situation and got me filing in no time!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is awesome! Turbotax is great and the live expert was extremely helpful.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax did the job! Great and easy process to do my taxes for 2021 Thanks
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5366
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Just quick and efficient! Intuitive and by inputting the information it gives you ideas how to itemize and plan for added tax deductions
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax and my agent are awesome This year was a rough year to have my taxes done since my husband passed away in September 2020 so I was lost at doing the taxes my tax expert was so great at helping me get the taxes done I don’t know what I would’ve done without her
Date published: 2021-03-24
Rated 5 out of 5 by from I LOVE Turbo Tax Easy to use and yet it gives you a higher level of confidence.
Date published: 2021-03-24
Rated 3 out of 5 by from Navigate. Not as user friendly .( My opinion) Turbo tax has become more difficult to navigate. home key that takes to start of work file not start another file. ( maybe I missed It). Help would like to talk to a person . Put a phone number on your product easy to find, Customer service.
Date published: 2021-03-24
Rated 5 out of 5 by from User friendly and easy to understand. Very helpful tools. Answered my questions very succinctly.
Date published: 2021-03-24
Rated 5 out of 5 by from Always a great job! I have used TurboTax for seven consecutive years without a hitch.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is Awesome Using Turbo Tax was easy. The best value for your tax filing needs. The agent was professional, kind, and thorough. Would use again and recommend to friends and family.
Date published: 2021-03-24
Rated 5 out of 5 by from Live Help Saved The Day TurboTax had me covered with tax code changes in 2020. The Live help immediately knew how to verify my complex tax situation and got me filing in no time!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax is awesome! Turbotax is great and the live expert was extremely helpful.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax did the job! Great and easy process to do my taxes for 2021 Thanks
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5366