TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My dependance on Turbo Tax Turbo Tax gives me the opportunity using estimated receipts to see my tax exposure early in the tax season. Great for planning. Been using Turbo Tax for over 15 years.
Date published: 2022-03-01
Rated 5 out of 5 by from Have used it a number of years. Easy to file. Easy use. Find it a breeze to follow. Buy it at local Office Depot.
Date published: 2022-03-01
Rated 2 out of 5 by from Clunky and Old You can tell they put in the minimum amount of effort required to cut costs so they could make the most profit from this. It is ridiculously confusing with zero useful help and hidden fees throughout (e.g. bought free state and yet have to pay for e-file). Do not recommend and will not use in the future.
Date published: 2022-03-01
Rated 5 out of 5 by from Always the best! been using TurboTax since the days of the IBC PC/XT! always makes it easy!
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo tax is the best! Thank you turbo tax for helping me file & putting me in the right position
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is awesome and so was my expert Ms. Dora was wonderful. I like how she asked questions to ensure she could get us the best return possible.
Date published: 2022-03-01
Rated 5 out of 5 by from Excellent Job We were assigned Max, he was knowledgeable, available, and very responsive. He explained everything that we needed and provided feedback within a few hours. Excellent service for the money and got us our biggest return ever.
Date published: 2022-03-01
Rated 5 out of 5 by from Everyone was nice and patient Everything went well. Everyone was very patient and helpful.
Date published: 2022-03-01
Rated 3 out of 5 by from Safe, fast, and easy but becoming more difficult. I've been using Turbo Tax since I was in my 20's, I'm in my 40's now and I have never had to work with a MAX Pro (customer service rep who logs into your computer and guides you through fixing your mistakes) to file my taxes. I am very grateful for the help, but it took me four times to fix, so maybe that's why the turbo tax fee went from $174 to $247... granted I filed on the 27th of Feb to get the $30 discount... either way I'm glad my taxes are done.
Date published: 2022-03-01
Rated 5 out of 5 by from TT is easy and good Makes it easy to review and work on taxes step by step!
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5353
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My dependance on Turbo Tax Turbo Tax gives me the opportunity using estimated receipts to see my tax exposure early in the tax season. Great for planning. Been using Turbo Tax for over 15 years.
Date published: 2022-03-01
Rated 5 out of 5 by from Have used it a number of years. Easy to file. Easy use. Find it a breeze to follow. Buy it at local Office Depot.
Date published: 2022-03-01
Rated 2 out of 5 by from Clunky and Old You can tell they put in the minimum amount of effort required to cut costs so they could make the most profit from this. It is ridiculously confusing with zero useful help and hidden fees throughout (e.g. bought free state and yet have to pay for e-file). Do not recommend and will not use in the future.
Date published: 2022-03-01
Rated 5 out of 5 by from Always the best! been using TurboTax since the days of the IBC PC/XT! always makes it easy!
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo tax is the best! Thank you turbo tax for helping me file & putting me in the right position
Date published: 2022-03-01
Rated 5 out of 5 by from TurboTax is awesome and so was my expert Ms. Dora was wonderful. I like how she asked questions to ensure she could get us the best return possible.
Date published: 2022-03-01
Rated 5 out of 5 by from Excellent Job We were assigned Max, he was knowledgeable, available, and very responsive. He explained everything that we needed and provided feedback within a few hours. Excellent service for the money and got us our biggest return ever.
Date published: 2022-03-01
Rated 5 out of 5 by from Everyone was nice and patient Everything went well. Everyone was very patient and helpful.
Date published: 2022-03-01
Rated 3 out of 5 by from Safe, fast, and easy but becoming more difficult. I've been using Turbo Tax since I was in my 20's, I'm in my 40's now and I have never had to work with a MAX Pro (customer service rep who logs into your computer and guides you through fixing your mistakes) to file my taxes. I am very grateful for the help, but it took me four times to fix, so maybe that's why the turbo tax fee went from $174 to $247... granted I filed on the 27th of Feb to get the $30 discount... either way I'm glad my taxes are done.
Date published: 2022-03-01
Rated 5 out of 5 by from TT is easy and good Makes it easy to review and work on taxes step by step!
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5353