TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Great help in filing and clarifying doubts very helpful and knowledgeable agents. Spent time to go through the doubts in details and reviewed each document carefully.
Date published: 2022-03-01
Rated 4 out of 5 by from Easy Easy and done. This is my 4th year with turbo tax.
Date published: 2022-03-01
Rated 4 out of 5 by from Turbo Tax CD failed to load properly. The CD did not load properly. Had to take the product back to Costco for an exchange. Exchanged CD did not work properly. Technical support worked with me to get my software working.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo tax Baisc system The basic Return progress was fast. It took close to no time
Date published: 2022-03-01
Rated 2 out of 5 by from I don't know why I fill this out. No Change! I told you this last year and I believe the year before. You need to STOP prompting me to add stuff to standard TurboTax every step of the way. I've used you guys for years (8 continually, 9 now) and years before that, and you keep making it worse and worse, not better. STOP WITH THE TRYING TO GET ME TO UPGRADE. Once is enough. If I see this happen next year, I will cancel and go with someone else. And I will tell everyone I know to move away from you guys.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax is awesome The help was very good.I like what the person helping me
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax Saves Time & Money! Without Turbo Tax I would be paying a tax professional hundreds of dollars. Fairly easy to understand and I love the import features!
Date published: 2022-03-01
Rated 5 out of 5 by from Easiest thing to do First time filing and it was very simple to understand
Date published: 2022-03-01
Rated 5 out of 5 by from Excellent easy for me guides me step by step and it's easy to understand
Date published: 2022-03-01
Rated 5 out of 5 by from Help me through it She help me through all my hiccups and was very responsive and quick to answer any questions.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5339
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great help in filing and clarifying doubts very helpful and knowledgeable agents. Spent time to go through the doubts in details and reviewed each document carefully.
Date published: 2022-03-01
Rated 4 out of 5 by from Easy Easy and done. This is my 4th year with turbo tax.
Date published: 2022-03-01
Rated 4 out of 5 by from Turbo Tax CD failed to load properly. The CD did not load properly. Had to take the product back to Costco for an exchange. Exchanged CD did not work properly. Technical support worked with me to get my software working.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo tax Baisc system The basic Return progress was fast. It took close to no time
Date published: 2022-03-01
Rated 2 out of 5 by from I don't know why I fill this out. No Change! I told you this last year and I believe the year before. You need to STOP prompting me to add stuff to standard TurboTax every step of the way. I've used you guys for years (8 continually, 9 now) and years before that, and you keep making it worse and worse, not better. STOP WITH THE TRYING TO GET ME TO UPGRADE. Once is enough. If I see this happen next year, I will cancel and go with someone else. And I will tell everyone I know to move away from you guys.
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax is awesome The help was very good.I like what the person helping me
Date published: 2022-03-01
Rated 5 out of 5 by from Turbo Tax Saves Time & Money! Without Turbo Tax I would be paying a tax professional hundreds of dollars. Fairly easy to understand and I love the import features!
Date published: 2022-03-01
Rated 5 out of 5 by from Easiest thing to do First time filing and it was very simple to understand
Date published: 2022-03-01
Rated 5 out of 5 by from Excellent easy for me guides me step by step and it's easy to understand
Date published: 2022-03-01
Rated 5 out of 5 by from Help me through it She help me through all my hiccups and was very responsive and quick to answer any questions.
Date published: 2022-03-01
All TurboTax® Offerings Reviews - Page 5339