TURBOTAX CUSTOMER REVIEWS
TurboTax Free Edition Reviews
Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify
(4.8/5
| 68973 reviews)
Star ratings are from 2022
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Rated 4 out of 5 by
Demetrius I Leggett from
It Helped a Lot
I am glad i got to get this done quicker without leaving the house!
Date published: 2022-04-16
Rated 5 out of 5 by
lenikay from
it was great
yes marine was awesome she helped me a lot i am very happy
Date published: 2022-04-16
Rated 5 out of 5 by
Aw3s1m0 from
TurboTax is awesome!
Good easy if you know your info. Easy stuff good and easy
Date published: 2022-04-16
Rated 5 out of 5 by
Atheyist96J from
Accurate, Easy, and Quick
Just like that. Accurate, easy, and quick. No hiccups or detours.
Date published: 2022-04-16
Rated 1 out of 5 by
angry22 from
No good. I feel scammed
There are so many forms that i couldnt get out of. The questions they asked me couldnt be changed so i had to fill out forms that were incorrect. They upsold me every chance they got and since i entered my card information they wouldnt allow me to start over and fix my own mistakes. I hate this. It cost me $300 to file my taxes when it would cost an accountant $99
Date published: 2022-04-16
Rated 5 out of 5 by
Gunasehare from
Well Designed Detailed Steps
I was impressed with the ease of filing. The whole process did not take long. Thank you and keep up the great work
Date published: 2022-04-16
Rated 3 out of 5 by
frustrated again76y from
TURBO TAX AIG
My taxes are efiled and rejected due to the incorrect AIG for the past couple of years. I take the total of line 11 from the previous year as my password to efile as instructed and still it fails to send. I have to end up mailing it in. Crossing my finger this year. If it fails again, then i'll use Free Tax USA.
Date published: 2022-04-16
Rated 2 out of 5 by
MNerickson from
State forms glitch; product no longer just works
We've used TurboTax and found it to be reliable for the last few years. However, this year the state forms for MN put us in endless loops that took a long time to figure out. Customer service sent you to endless robocall waits. A number of posts in the community forums addressed the issue, but clearly didn't get fixed. Finally figured out after looking through help forms a way to get out of the loop. As a reliable customer I'm going to be looking elsewhere next year. My taxes are simple; this shouldn't have been so hard.
Date published: 2022-04-16
Rated 5 out of 5 by
Lromanecs from
I love Turbo Tax...nothing else compare
Excellent tax software. I've used this for years. First time to e-file.
Date published: 2022-04-16
Rated 1 out of 5 by
bbadsd from
should be free
errors in software telling me to fill field and then delete stta in fields to submit form correctly
All TurboTax® Offerings Reviews - Page 5335
Date published: 2022-04-16
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
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Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Demetrius I Leggett from
It Helped a Lot
I am glad i got to get this done quicker without leaving the house!
Date published: 2022-04-16
Rated 5 out of 5 by
lenikay from
it was great
yes marine was awesome she helped me a lot i am very happy
Date published: 2022-04-16
Rated 5 out of 5 by
Aw3s1m0 from
TurboTax is awesome!
Good easy if you know your info. Easy stuff good and easy
Date published: 2022-04-16
Rated 5 out of 5 by
Atheyist96J from
Accurate, Easy, and Quick
Just like that. Accurate, easy, and quick. No hiccups or detours.
Date published: 2022-04-16
Rated 1 out of 5 by
angry22 from
No good. I feel scammed
There are so many forms that i couldnt get out of. The questions they asked me couldnt be changed so i had to fill out forms that were incorrect. They upsold me every chance they got and since i entered my card information they wouldnt allow me to start over and fix my own mistakes. I hate this. It cost me $300 to file my taxes when it would cost an accountant $99
Date published: 2022-04-16
Rated 5 out of 5 by
Gunasehare from
Well Designed Detailed Steps
I was impressed with the ease of filing. The whole process did not take long. Thank you and keep up the great work
Date published: 2022-04-16
Rated 3 out of 5 by
frustrated again76y from
TURBO TAX AIG
My taxes are efiled and rejected due to the incorrect AIG for the past couple of years. I take the total of line 11 from the previous year as my password to efile as instructed and still it fails to send. I have to end up mailing it in. Crossing my finger this year. If it fails again, then i'll use Free Tax USA.
Date published: 2022-04-16
Rated 2 out of 5 by
MNerickson from
State forms glitch; product no longer just works
We've used TurboTax and found it to be reliable for the last few years. However, this year the state forms for MN put us in endless loops that took a long time to figure out. Customer service sent you to endless robocall waits. A number of posts in the community forums addressed the issue, but clearly didn't get fixed. Finally figured out after looking through help forms a way to get out of the loop. As a reliable customer I'm going to be looking elsewhere next year. My taxes are simple; this shouldn't have been so hard.
Date published: 2022-04-16
Rated 5 out of 5 by
Lromanecs from
I love Turbo Tax...nothing else compare
Excellent tax software. I've used this for years. First time to e-file.
Date published: 2022-04-16
Rated 1 out of 5 by
bbadsd from
should be free
errors in software telling me to fill field and then delete stta in fields to submit form correctly
All TurboTax® Offerings Reviews - Page 5335
Date published: 2022-04-16