TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

Read unbiased reviews from real TurboTax Free Edition customers.
For simple tax returns only. Not all taxpayers qualify

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Awesome Great system, friendly to use. I have referred all my friend to Turbo Tax.
Date published: 2023-03-30
Rated 5 out of 5 by from IRS Audit Protection I was a victim of identity theft for the year 2020. I paid for the audit protection. The income charged to me by the IRS was completely reversed by the audit company. It was resolved in less than 3 months. They made it extremely easy for me
Date published: 2023-03-30
Rated 4 out of 5 by from I found it lacking in areas, but overall,very good The only things I've run into that were issues is when something unusual happened. Last year it was a stock split that I had a loss on and since this is unusual, there was not much help available. This year it was another issue. My funds with a financial firm invested some of my money in real estate and the information on how to handle that wasn't enough for me to figure out what to do. The financial firm couldn't help me. After reading what the IRS said about this didn't help either. I used the Deluxe CD. Never had problems in the past, but now that I have a bit of money in stocks. Their program isn't helpful enough. I pay them for the CD, so I don't have to use an accountant, and was told to consult an accountant. That was frustrating. If I buy the CD, it should be able to handle my questions for that level of taxes. That's my reasoning anyways. Once I was over that hurdle, everything went smoothly.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy and Quick turbotax makes tax returns much simpler and quicker!
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to Use After collecting all my documents, it only took one afternoon to complete and efile my taxes. Way to go Turbo Tax! Thank you!
Date published: 2023-03-30
Rated 3 out of 5 by from It's Convenient but a lot of Sneaky charges I have used TurboTax for 7 years now and I am thankful for it. I will say though that it has increased in price to use and there are a lot of sneaky moves to charge for random things. It is supposed to be convenient but if you don't carefully read everything, you'll end up paying stupid fees for things that should not cost them anything such as paying 39$ just for using the federal refund to pay for their already increasingly costly services.
Date published: 2023-03-30
Rated 5 out of 5 by from Great Product Have been using TurboTax for about twelve years. Fairly easy to use and no problems with IRS to this point.
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo tax was fairly user friendly Very thorough, I was able to finish without speaking to anyone
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax works! Remained simple enough even though I had more things under my belt to put down, kept it nice and sweet to finish 2022.
Date published: 2023-03-30
Rated 5 out of 5 by from review seems easy to use. will use it again in the future
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5329
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome Great system, friendly to use. I have referred all my friend to Turbo Tax.
Date published: 2023-03-30
Rated 5 out of 5 by from IRS Audit Protection I was a victim of identity theft for the year 2020. I paid for the audit protection. The income charged to me by the IRS was completely reversed by the audit company. It was resolved in less than 3 months. They made it extremely easy for me
Date published: 2023-03-30
Rated 4 out of 5 by from I found it lacking in areas, but overall,very good The only things I've run into that were issues is when something unusual happened. Last year it was a stock split that I had a loss on and since this is unusual, there was not much help available. This year it was another issue. My funds with a financial firm invested some of my money in real estate and the information on how to handle that wasn't enough for me to figure out what to do. The financial firm couldn't help me. After reading what the IRS said about this didn't help either. I used the Deluxe CD. Never had problems in the past, but now that I have a bit of money in stocks. Their program isn't helpful enough. I pay them for the CD, so I don't have to use an accountant, and was told to consult an accountant. That was frustrating. If I buy the CD, it should be able to handle my questions for that level of taxes. That's my reasoning anyways. Once I was over that hurdle, everything went smoothly.
Date published: 2023-03-30
Rated 5 out of 5 by from Easy and Quick turbotax makes tax returns much simpler and quicker!
Date published: 2023-03-30
Rated 5 out of 5 by from Easy to Use After collecting all my documents, it only took one afternoon to complete and efile my taxes. Way to go Turbo Tax! Thank you!
Date published: 2023-03-30
Rated 3 out of 5 by from It's Convenient but a lot of Sneaky charges I have used TurboTax for 7 years now and I am thankful for it. I will say though that it has increased in price to use and there are a lot of sneaky moves to charge for random things. It is supposed to be convenient but if you don't carefully read everything, you'll end up paying stupid fees for things that should not cost them anything such as paying 39$ just for using the federal refund to pay for their already increasingly costly services.
Date published: 2023-03-30
Rated 5 out of 5 by from Great Product Have been using TurboTax for about twelve years. Fairly easy to use and no problems with IRS to this point.
Date published: 2023-03-30
Rated 4 out of 5 by from Turbo tax was fairly user friendly Very thorough, I was able to finish without speaking to anyone
Date published: 2023-03-30
Rated 5 out of 5 by from TurboTax works! Remained simple enough even though I had more things under my belt to put down, kept it nice and sweet to finish 2022.
Date published: 2023-03-30
Rated 5 out of 5 by from review seems easy to use. will use it again in the future
Date published: 2023-03-30
All TurboTax® Offerings Reviews - Page 5329