TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax ROCKS no joke! I love how punctual they are, friendly and human! So important! Very patient and takes time to assist. There was a beautiful spirited woman I spoke with that simply made my day ❤️.
Date published: 2022-03-03
Rated 5 out of 5 by from Outstanding service Carmen went above and beyond to help me with ny taxes. She had excellent and clear communication at all time.
Date published: 2022-03-03
Rated 5 out of 5 by from Tax Return 2021 Easy to go through the menus. Excellent support. Value for cost.
Date published: 2022-03-03
Rated 5 out of 5 by from turbotax is awesome HAVE USED TURBOTAX FOR 20 YEARS. WILL ALWAYS USE THEM.
Date published: 2022-03-03
Rated 5 out of 5 by from Great Very easy but help available if needed. Walks you through every step
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome tools I doubted 2 years ago and had someone do to me! but this year I decided to take either risks of learning new things and get refund or not!! unfortunately I Owe!!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax is quick and easy. I have been using TTaxfor 8 years now and it is great. It is thorough and easy to use. I would like to see like a shortcut for instance if you knew you wanted to use standard deduction rather than going through all the deductions you have.
Date published: 2022-03-03
Rated 4 out of 5 by from it's alright I wished that they allowed to pay the tax fees with the refund and not place a required amount for the refund to do so
Date published: 2022-03-03
Rated 2 out of 5 by from Worst experience so far I use turbo tax every year and have never had a problem. This year I had to pay (which I've never had to do) even though nothing has changed in the past 4 years. They also raised the prices in the middle of tax season and the price it showed originally ended up going up by about $30. It didn't give me any specific details on why I had to pay this year, but I couldn't finish filing without paying. If I chose not to pay my refund went down almost $2,000.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbotax is awsome Turbotax is easy to use and helpful ill; continue to use Turbotax year after year.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5317
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax ROCKS no joke! I love how punctual they are, friendly and human! So important! Very patient and takes time to assist. There was a beautiful spirited woman I spoke with that simply made my day ❤️.
Date published: 2022-03-03
Rated 5 out of 5 by from Outstanding service Carmen went above and beyond to help me with ny taxes. She had excellent and clear communication at all time.
Date published: 2022-03-03
Rated 5 out of 5 by from Tax Return 2021 Easy to go through the menus. Excellent support. Value for cost.
Date published: 2022-03-03
Rated 5 out of 5 by from turbotax is awesome HAVE USED TURBOTAX FOR 20 YEARS. WILL ALWAYS USE THEM.
Date published: 2022-03-03
Rated 5 out of 5 by from Great Very easy but help available if needed. Walks you through every step
Date published: 2022-03-03
Rated 5 out of 5 by from Awesome tools I doubted 2 years ago and had someone do to me! but this year I decided to take either risks of learning new things and get refund or not!! unfortunately I Owe!!
Date published: 2022-03-03
Rated 5 out of 5 by from Turbo tax is quick and easy. I have been using TTaxfor 8 years now and it is great. It is thorough and easy to use. I would like to see like a shortcut for instance if you knew you wanted to use standard deduction rather than going through all the deductions you have.
Date published: 2022-03-03
Rated 4 out of 5 by from it's alright I wished that they allowed to pay the tax fees with the refund and not place a required amount for the refund to do so
Date published: 2022-03-03
Rated 2 out of 5 by from Worst experience so far I use turbo tax every year and have never had a problem. This year I had to pay (which I've never had to do) even though nothing has changed in the past 4 years. They also raised the prices in the middle of tax season and the price it showed originally ended up going up by about $30. It didn't give me any specific details on why I had to pay this year, but I couldn't finish filing without paying. If I chose not to pay my refund went down almost $2,000.
Date published: 2022-03-03
Rated 5 out of 5 by from Turbotax is awsome Turbotax is easy to use and helpful ill; continue to use Turbotax year after year.
Date published: 2022-03-03
All TurboTax® Offerings Reviews - Page 5317