TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from I will no longer be buying TTax Tool will not manage my K-1 forms correctly. On-line help states its a bug in their S/W after 4 hours of conversations. I'm done with this tool. I spend $180 for nothing (and it cannot do one of my state taxes for me). I'm off to the accountant now to pay even more.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is easy to use and very accurate. I have been using Turbo Tax for over 20 years. Never have had any problems.
Date published: 2021-04-30
Rated 4 out of 5 by from TurboTax is a great help! This year was more complicated than last year, but this year I get a refund! I'm happy.
Date published: 2021-04-30
Rated 4 out of 5 by from Turbotax is greaaat! Very easy and convenient to use. I would recommend it to family and friends.
Date published: 2021-04-30
Rated 5 out of 5 by from Very simple to use and great help Very simple to use and great help. We are first time tax doers and it was simple to do with great live support.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbotax is Wonderful. We initially got our taxes completed by a local CPA. This person did not explain anything to us and we were really unclear on why we owed the IRS. The turbotax professional was able to help us understand our taxes better and find items that the local CPA missed which actually resulted in us paying less to the IRS.
Date published: 2021-04-30
Rated 4 out of 5 by from Turbotax is easy Turbotax performed as usual for preparation of the returns. Had difficulty getting state return to electronically file. Turns out there is a $25.00 fee to electronically file. Disappointing.
Date published: 2021-04-30
Rated 5 out of 5 by from tURBO tAX IS aWESOME Using TTax was very I really appreciated how responsive and easy my preparer was. I hope I get her again next year.
Date published: 2021-04-30
Rated 5 out of 5 by from Awesome Great experience very easy and simple process that’s very unique
Date published: 2021-04-30
Rated 5 out of 5 by from Easy to use first time using got it done easily. hope you use it.
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 5307
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from I will no longer be buying TTax Tool will not manage my K-1 forms correctly. On-line help states its a bug in their S/W after 4 hours of conversations. I'm done with this tool. I spend $180 for nothing (and it cannot do one of my state taxes for me). I'm off to the accountant now to pay even more.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo Tax is easy to use and very accurate. I have been using Turbo Tax for over 20 years. Never have had any problems.
Date published: 2021-04-30
Rated 4 out of 5 by from TurboTax is a great help! This year was more complicated than last year, but this year I get a refund! I'm happy.
Date published: 2021-04-30
Rated 4 out of 5 by from Turbotax is greaaat! Very easy and convenient to use. I would recommend it to family and friends.
Date published: 2021-04-30
Rated 5 out of 5 by from Very simple to use and great help Very simple to use and great help. We are first time tax doers and it was simple to do with great live support.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbotax is Wonderful. We initially got our taxes completed by a local CPA. This person did not explain anything to us and we were really unclear on why we owed the IRS. The turbotax professional was able to help us understand our taxes better and find items that the local CPA missed which actually resulted in us paying less to the IRS.
Date published: 2021-04-30
Rated 4 out of 5 by from Turbotax is easy Turbotax performed as usual for preparation of the returns. Had difficulty getting state return to electronically file. Turns out there is a $25.00 fee to electronically file. Disappointing.
Date published: 2021-04-30
Rated 5 out of 5 by from tURBO tAX IS aWESOME Using TTax was very I really appreciated how responsive and easy my preparer was. I hope I get her again next year.
Date published: 2021-04-30
Rated 5 out of 5 by from Awesome Great experience very easy and simple process that’s very unique
Date published: 2021-04-30
Rated 5 out of 5 by from Easy to use first time using got it done easily. hope you use it.
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 5307