TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So easy so easy to use been using for 5 years all my info stays the same.
Date published: 2021-02-24
Rated 4 out of 5 by from Cleared up confusion I spoke via computer chat regarding a filing issue with my 2020 taxes. The discrepancy was discovered and reduced my tax payment requirement by almost $1000.
Date published: 2021-02-24
Rated 5 out of 5 by from great great help answered all my questions and made everything simple and easy
Date published: 2021-02-24
Rated 1 out of 5 by from IT SUCKS NOT GOOD NEVER CALLED BACK WHEN THEY SAID THEY ARE CALLING YOU
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is great! TurboTax is quick and easy. Just completed my returns for the 8th consecutive year.
Date published: 2021-02-24
Rated 5 out of 5 by from Quick and easy!! I have used Turbo Tax to file my taxes for the past few years and it has always been very easy and I've usually received my taxes back quick.
Date published: 2021-02-24
Rated 5 out of 5 by from turbotax was quick and easy to use i was able to quickly and easily complete my taxes on my own
Date published: 2021-02-24
Rated 4 out of 5 by from i like it- Except the 40 dollar Add on Easy to do. Better than paying the 128 at Miller Taxes or the 279 at H and R block. I thought the 80 final payment was Super Nice for Both State And Federal since I didnt have to pay now and it could come out of the Federal money,but after I found out that it was and extra 40 dollars im like what?? So 120 Total? .......
Date published: 2021-02-24
Rated 1 out of 5 by from TURBO TAX STATE ARIZONA HORRIBLE I HAVE BEEN A LONG TIME YEARLY USER OF TURBOTAX BUSINESS AND INDIVIDUAL. THE BUSINESS STATE DOWNLOAD WAS SO PROBLEMATIC FOR ARIZONA, I DO NOT KNOW THAT I WILL USE THIS PRODUCT AGAIN. I SPENT HOURS (3 HOURS!!!) WITH TELEPHONE SUPPORT TRYING TO GET THROUGH ALL THE GLITCHES WITH THE ARIZONA DOWNLOAD. NO FIXES WERE FOUND AND I WAS INSTRUCTED TO ATATCH A MISCELANEOUS PLACE HOLDER LETTER TO MY EFILED STATE RETURN. THIS WAS THE ONLY WAY TO COMPLETE THE EFILE AND EFILE IS 100% MANDATORY IN ARIZONA, PAPER FILING IS NO LONGER ALLOWED.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is great and easy to use! TurboTax was easy to use and simple to follow. they got me my maximum return.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 528
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from So easy so easy to use been using for 5 years all my info stays the same.
Date published: 2021-02-24
Rated 4 out of 5 by from Cleared up confusion I spoke via computer chat regarding a filing issue with my 2020 taxes. The discrepancy was discovered and reduced my tax payment requirement by almost $1000.
Date published: 2021-02-24
Rated 5 out of 5 by from great great help answered all my questions and made everything simple and easy
Date published: 2021-02-24
Rated 1 out of 5 by from IT SUCKS NOT GOOD NEVER CALLED BACK WHEN THEY SAID THEY ARE CALLING YOU
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is great! TurboTax is quick and easy. Just completed my returns for the 8th consecutive year.
Date published: 2021-02-24
Rated 5 out of 5 by from Quick and easy!! I have used Turbo Tax to file my taxes for the past few years and it has always been very easy and I've usually received my taxes back quick.
Date published: 2021-02-24
Rated 5 out of 5 by from turbotax was quick and easy to use i was able to quickly and easily complete my taxes on my own
Date published: 2021-02-24
Rated 4 out of 5 by from i like it- Except the 40 dollar Add on Easy to do. Better than paying the 128 at Miller Taxes or the 279 at H and R block. I thought the 80 final payment was Super Nice for Both State And Federal since I didnt have to pay now and it could come out of the Federal money,but after I found out that it was and extra 40 dollars im like what?? So 120 Total? .......
Date published: 2021-02-24
Rated 1 out of 5 by from TURBO TAX STATE ARIZONA HORRIBLE I HAVE BEEN A LONG TIME YEARLY USER OF TURBOTAX BUSINESS AND INDIVIDUAL. THE BUSINESS STATE DOWNLOAD WAS SO PROBLEMATIC FOR ARIZONA, I DO NOT KNOW THAT I WILL USE THIS PRODUCT AGAIN. I SPENT HOURS (3 HOURS!!!) WITH TELEPHONE SUPPORT TRYING TO GET THROUGH ALL THE GLITCHES WITH THE ARIZONA DOWNLOAD. NO FIXES WERE FOUND AND I WAS INSTRUCTED TO ATATCH A MISCELANEOUS PLACE HOLDER LETTER TO MY EFILED STATE RETURN. THIS WAS THE ONLY WAY TO COMPLETE THE EFILE AND EFILE IS 100% MANDATORY IN ARIZONA, PAPER FILING IS NO LONGER ALLOWED.
Date published: 2021-02-24
Rated 5 out of 5 by from TurboTax is great and easy to use! TurboTax was easy to use and simple to follow. they got me my maximum return.
Date published: 2021-02-24
All TurboTax® Offerings Reviews - Page 528