TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Really helped me I hella clueless when it comes to this crap and they paired me with the best agent ever. 19 yrs experience.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo speed Easy to use, kept me up to date with all of the latest rules! Already done! Mic drop :)
Date published: 2022-03-04
Rated 5 out of 5 by from LOVE turbo tax! first off, I always assumed filing taxes would be difficult, so I always paid someone to complete this task for me. Sadly, last year, a professional at H&R Block attempted to file for me, and told me I would be getting $1,000 back.I knew this was wrong. That number should have been much higher. He was confident he did everything right and wouldnt help me more. I told him not to file , that I would look further into this on my own. I finally went on Turbo Tax after so many friends raved about this site and its ease of use. To my surprise, it was quite easy to fill out - they made this site fool proof! Sure enough, I was right- Turbo Tax triple checked my taxes and made sure I received every penny I qualified for. Thank Goodness I trusted my gut and thank goodness for this amazing program!
Date published: 2022-03-04
Rated 5 out of 5 by from Highly recommend Super easy and quick! I highly recommend!! Will return again next year!!!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is Easy and doesn't take forever to use. The live help was great. I only had one question but it was answered immediately. Have been using Turbo Tax for about 16 years now and recommend it to all I know.
Date published: 2022-03-04
Rated 5 out of 5 by from Great Experience Everything was seamless. There were some technical issues when trying to checkout, but it worked after a few hours.
Date published: 2022-03-04
Rated 5 out of 5 by from very good It was very very good. I was happy working Andeera.
Date published: 2022-03-04
Rated 4 out of 5 by from 4th year filing Was relatively easy, with some redundancy, but ok!
Date published: 2022-03-04
Rated 3 out of 5 by from Tiurbo Tax May Not Prepare Form 1116 Correctly Turbo Tax would not let me e-file because it said I needed to fix something on Form 1116. However I could not figure out how to fix it, and neither could the Turbo Tax agent I spoke with. We ended up deciding I needed to clear all my entries, start over again, enter 0 for Foreign Taxes Paid, and delete Form 1116. Very frustrating and time-consuming. I have had problems with Form 1116 using Turbo Tax in past years, too.
Date published: 2022-03-04
Rated 1 out of 5 by from Horrible for 2021 Updates will not load. Tried to e file taxes and program kept telling me it had to update. Downloaded manual update and installed. Still did not work. Will have to mail tax forms and wait.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5230
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Really helped me I hella clueless when it comes to this crap and they paired me with the best agent ever. 19 yrs experience.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo speed Easy to use, kept me up to date with all of the latest rules! Already done! Mic drop :)
Date published: 2022-03-04
Rated 5 out of 5 by from LOVE turbo tax! first off, I always assumed filing taxes would be difficult, so I always paid someone to complete this task for me. Sadly, last year, a professional at H&R Block attempted to file for me, and told me I would be getting $1,000 back.I knew this was wrong. That number should have been much higher. He was confident he did everything right and wouldnt help me more. I told him not to file , that I would look further into this on my own. I finally went on Turbo Tax after so many friends raved about this site and its ease of use. To my surprise, it was quite easy to fill out - they made this site fool proof! Sure enough, I was right- Turbo Tax triple checked my taxes and made sure I received every penny I qualified for. Thank Goodness I trusted my gut and thank goodness for this amazing program!
Date published: 2022-03-04
Rated 5 out of 5 by from Highly recommend Super easy and quick! I highly recommend!! Will return again next year!!!
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax is Easy and doesn't take forever to use. The live help was great. I only had one question but it was answered immediately. Have been using Turbo Tax for about 16 years now and recommend it to all I know.
Date published: 2022-03-04
Rated 5 out of 5 by from Great Experience Everything was seamless. There were some technical issues when trying to checkout, but it worked after a few hours.
Date published: 2022-03-04
Rated 5 out of 5 by from very good It was very very good. I was happy working Andeera.
Date published: 2022-03-04
Rated 4 out of 5 by from 4th year filing Was relatively easy, with some redundancy, but ok!
Date published: 2022-03-04
Rated 3 out of 5 by from Tiurbo Tax May Not Prepare Form 1116 Correctly Turbo Tax would not let me e-file because it said I needed to fix something on Form 1116. However I could not figure out how to fix it, and neither could the Turbo Tax agent I spoke with. We ended up deciding I needed to clear all my entries, start over again, enter 0 for Foreign Taxes Paid, and delete Form 1116. Very frustrating and time-consuming. I have had problems with Form 1116 using Turbo Tax in past years, too.
Date published: 2022-03-04
Rated 1 out of 5 by from Horrible for 2021 Updates will not load. Tried to e file taxes and program kept telling me it had to update. Downloaded manual update and installed. Still did not work. Will have to mail tax forms and wait.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5230