TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo Tax I feel very well online for free edition in this time
Date published: 2021-04-05
Rated 4 out of 5 by from Great Service and Product Easy to use for basic tax filing. Would recommend to others with basic tax filing
Date published: 2021-04-05
Rated 1 out of 5 by from Federal Charitable Cash Contribution Had to go thru a series of issues with Fidelity credit for TT Premier (not resolved). Got hung up on $300 Federal Charitable $300.00 credit. May have cost me on the amount of Federal refund??????
Date published: 2021-04-05
Rated 4 out of 5 by from Keeping getting charged for unwanted services Turbotax is easy to use. That's why we have been using it for six years. I appreciate that but I don't like getting random charges at the end for services that I didn't want.
Date published: 2021-04-05
Rated 5 out of 5 by from I will only use TurboTax from now on! So easy and helpful. So many things I didn’t understand at first and each question was answered clearly with little side explanations. I felt like I got the maximum tax breaks I could and it was all free for me. Second year using TurboTax and both times I found it easier than any other online tax filing I’ve used in the past.
Date published: 2021-04-05
Rated 5 out of 5 by from Life Saver! I would be lost without TurboTax! Highly recommended! Very easy to use!
Date published: 2021-04-05
Rated 5 out of 5 by from Fantastic service! It was my first time filing taxes and was initially very overwhelmed, but Turbo Tax breaks it down and makes it very understandable and easy to do. Would highly recommend!
Date published: 2021-04-05
Rated 5 out of 5 by from Taxes are a Headache: With TurboTax, Less so Theres always something, even in the most simple of tax returns. I traded stocks for the first time this year and, it made my formerly simple taxes a lot less simple. TurboTax just imported the info straight from the broker. Made it easy.
Date published: 2021-04-05
Rated 5 out of 5 by from EFILE EXCELLENT EXPERIENCE AS A FIRST TIME FILER. DID NOT HAVE ANY EXTRA QUESTIONS. VERY THOROUGH AND CAUTIOUS.
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is Awesome and has been for past 15 years I have been filing my taxes with TurboTax for the past 15 years and have enjoyed online transactions the entire time. Easy to use and I feel comfortable processing taxes on my own without ever leaving the house.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 5186
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax I feel very well online for free edition in this time
Date published: 2021-04-05
Rated 4 out of 5 by from Great Service and Product Easy to use for basic tax filing. Would recommend to others with basic tax filing
Date published: 2021-04-05
Rated 1 out of 5 by from Federal Charitable Cash Contribution Had to go thru a series of issues with Fidelity credit for TT Premier (not resolved). Got hung up on $300 Federal Charitable $300.00 credit. May have cost me on the amount of Federal refund??????
Date published: 2021-04-05
Rated 4 out of 5 by from Keeping getting charged for unwanted services Turbotax is easy to use. That's why we have been using it for six years. I appreciate that but I don't like getting random charges at the end for services that I didn't want.
Date published: 2021-04-05
Rated 5 out of 5 by from I will only use TurboTax from now on! So easy and helpful. So many things I didn’t understand at first and each question was answered clearly with little side explanations. I felt like I got the maximum tax breaks I could and it was all free for me. Second year using TurboTax and both times I found it easier than any other online tax filing I’ve used in the past.
Date published: 2021-04-05
Rated 5 out of 5 by from Life Saver! I would be lost without TurboTax! Highly recommended! Very easy to use!
Date published: 2021-04-05
Rated 5 out of 5 by from Fantastic service! It was my first time filing taxes and was initially very overwhelmed, but Turbo Tax breaks it down and makes it very understandable and easy to do. Would highly recommend!
Date published: 2021-04-05
Rated 5 out of 5 by from Taxes are a Headache: With TurboTax, Less so Theres always something, even in the most simple of tax returns. I traded stocks for the first time this year and, it made my formerly simple taxes a lot less simple. TurboTax just imported the info straight from the broker. Made it easy.
Date published: 2021-04-05
Rated 5 out of 5 by from EFILE EXCELLENT EXPERIENCE AS A FIRST TIME FILER. DID NOT HAVE ANY EXTRA QUESTIONS. VERY THOROUGH AND CAUTIOUS.
Date published: 2021-04-05
Rated 5 out of 5 by from TurboTax is Awesome and has been for past 15 years I have been filing my taxes with TurboTax for the past 15 years and have enjoyed online transactions the entire time. Easy to use and I feel comfortable processing taxes on my own without ever leaving the house.
Date published: 2021-04-05
All TurboTax® Offerings Reviews - Page 5186