TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 72147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbotax is Great ! It was very easy to prepare my taxes with turbo tax.
Date published: 2021-05-03
Rated 5 out of 5 by from TurtoTax is great. Been using it since 1995!! I've always found TurboTax to be a great way to do my taxes. I've had a few occasions to contact Customer Service over the years and they've always resolved issues. The product continues to evolve and the experience is much different now than 26 years ago, but just as relevant. For historical curiosity, I just checked this - I have all the prior year's folders on my computer and see that the tax file size in 1995 was 133KB. This year was 4.6MB.
Date published: 2021-05-03
Rated 5 out of 5 by from love turbotax Super quick and easy! I've used turbotax for 4 years and love it
Date published: 2021-05-03
Rated 5 out of 5 by from Turbotax Live is the best Great experience. Live experts are awesome. Made easier to navigate. Additional information available for further understanding
Date published: 2021-05-03
Rated 5 out of 5 by from Easy Its a very easy format ......after turbotax had weeks of errors
Date published: 2021-05-03
Rated 4 out of 5 by from Easy to use It would be wonderful if you included State trust/fudiciary for Kansas in your Turbo Tax Business. Doing it by hand is very tedius and difficult, especially for an out of state trust.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo tax is awesome! Easy to use, easy to explore different options, and easy to file!
Date published: 2021-05-03
Rated 4 out of 5 by from TurboTax Can Do the Job Took longer than I expected to complete my tax return. You will need to know some tax law and filing requirements. There is more than enough worksheets to ensure the returns are error free.
Date published: 2021-05-03
Rated 5 out of 5 by from great product wages/income for disability only payments by OPM and SSDI is a bit unclear. For OPM, my 1099-R had "unknown" in the taxable income block and I have no idea what that means, so I used my total gross distribution as my taxable income, but I'm not sure that is correct. SSDI 1099-R has a worksheet on the back that allows you to compute taxable income (income over $32000 for joint filing) and is more accurate. So, perhaps adding a methodology for computing taxable income from OPM disability payments (it appears the IRS does not differentiate between OPM disability and OPM annuity for retirement purposes.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax makes filing taxes a breeze Great experience , would use them again and again. Thanks
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 5170
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbotax is Great ! It was very easy to prepare my taxes with turbo tax.
Date published: 2021-05-03
Rated 5 out of 5 by from TurtoTax is great. Been using it since 1995!! I've always found TurboTax to be a great way to do my taxes. I've had a few occasions to contact Customer Service over the years and they've always resolved issues. The product continues to evolve and the experience is much different now than 26 years ago, but just as relevant. For historical curiosity, I just checked this - I have all the prior year's folders on my computer and see that the tax file size in 1995 was 133KB. This year was 4.6MB.
Date published: 2021-05-03
Rated 5 out of 5 by from love turbotax Super quick and easy! I've used turbotax for 4 years and love it
Date published: 2021-05-03
Rated 5 out of 5 by from Turbotax Live is the best Great experience. Live experts are awesome. Made easier to navigate. Additional information available for further understanding
Date published: 2021-05-03
Rated 5 out of 5 by from Easy Its a very easy format ......after turbotax had weeks of errors
Date published: 2021-05-03
Rated 4 out of 5 by from Easy to use It would be wonderful if you included State trust/fudiciary for Kansas in your Turbo Tax Business. Doing it by hand is very tedius and difficult, especially for an out of state trust.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo tax is awesome! Easy to use, easy to explore different options, and easy to file!
Date published: 2021-05-03
Rated 4 out of 5 by from TurboTax Can Do the Job Took longer than I expected to complete my tax return. You will need to know some tax law and filing requirements. There is more than enough worksheets to ensure the returns are error free.
Date published: 2021-05-03
Rated 5 out of 5 by from great product wages/income for disability only payments by OPM and SSDI is a bit unclear. For OPM, my 1099-R had "unknown" in the taxable income block and I have no idea what that means, so I used my total gross distribution as my taxable income, but I'm not sure that is correct. SSDI 1099-R has a worksheet on the back that allows you to compute taxable income (income over $32000 for joint filing) and is more accurate. So, perhaps adding a methodology for computing taxable income from OPM disability payments (it appears the IRS does not differentiate between OPM disability and OPM annuity for retirement purposes.
Date published: 2021-05-03
Rated 5 out of 5 by from Turbo Tax makes filing taxes a breeze Great experience , would use them again and again. Thanks
Date published: 2021-05-03
All TurboTax® Offerings Reviews - Page 5170