TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

(4.8/5 | 68974 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Trinity Turbotax Patty was very nice and knowledgeable. she answered any questions I had. I would love to have her again.
Date published: 2022-03-11
Rated 4 out of 5 by from estimated tax 2022 vouchers I have been a customer for many years; but this year proved to cause severe frustration because I could not print out the 2022 ET vouchers as in all previous years. I tried everything that was advised to do. When I place a telephone call, I received a call back, but then the phone gave me only a busy signal - no luck there, either.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is everything you need. I have been using Turbo Tax for seven years. I like that my previous years information and my details are saved from one year to the next. The step by step instructions are easy to follow and the site is easy to navigate.
Date published: 2022-03-11
Rated 5 out of 5 by from 5 stars I had wonderful experience. Everyone was nice and very helpful. Thank you
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is Easy! Easy to use for Seniors. Completed tax returns within ours and filed elecronically.
Date published: 2022-03-11
Rated 5 out of 5 by from Awesome At first I was getting frustrated with the live chat but then we did it over the phone it was a great experience thank you
Date published: 2022-03-11
Rated 2 out of 5 by from Return keeps getting rejected! Usually have no problems! Can't file due to rejects and can't get through to tax advocate!
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is Rocks! The Self Employment option really worked for me. As a small business owner, it was really easy to add in all of my expenses and income. Everything is spelled out for you, so you really cannot mess it up.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is awesome James was amazing , thank you . He was informative , knowledgeable, helpful and kind.
Date published: 2022-03-11
Rated 5 out of 5 by from Great site Have used this for 6 years and I will continue using it! Very fast and effective, covers every detail and I never have problems!
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 5150
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Trinity Turbotax Patty was very nice and knowledgeable. she answered any questions I had. I would love to have her again.
Date published: 2022-03-11
Rated 4 out of 5 by from estimated tax 2022 vouchers I have been a customer for many years; but this year proved to cause severe frustration because I could not print out the 2022 ET vouchers as in all previous years. I tried everything that was advised to do. When I place a telephone call, I received a call back, but then the phone gave me only a busy signal - no luck there, either.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is everything you need. I have been using Turbo Tax for seven years. I like that my previous years information and my details are saved from one year to the next. The step by step instructions are easy to follow and the site is easy to navigate.
Date published: 2022-03-11
Rated 5 out of 5 by from 5 stars I had wonderful experience. Everyone was nice and very helpful. Thank you
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is Easy! Easy to use for Seniors. Completed tax returns within ours and filed elecronically.
Date published: 2022-03-11
Rated 5 out of 5 by from Awesome At first I was getting frustrated with the live chat but then we did it over the phone it was a great experience thank you
Date published: 2022-03-11
Rated 2 out of 5 by from Return keeps getting rejected! Usually have no problems! Can't file due to rejects and can't get through to tax advocate!
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is Rocks! The Self Employment option really worked for me. As a small business owner, it was really easy to add in all of my expenses and income. Everything is spelled out for you, so you really cannot mess it up.
Date published: 2022-03-11
Rated 5 out of 5 by from Turbo Tax is awesome James was amazing , thank you . He was informative , knowledgeable, helpful and kind.
Date published: 2022-03-11
Rated 5 out of 5 by from Great site Have used this for 6 years and I will continue using it! Very fast and effective, covers every detail and I never have problems!
Date published: 2022-03-11
All TurboTax® Offerings Reviews - Page 5150