TURBOTAX CUSTOMER REVIEWS

TurboTax Free Edition Reviews

For simple tax returns, TurboTax Free Edition is your free tax filing solution. Easily import W-2s online, answer simple questions about your life and get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Very Good Very good and easy experience! I will continue to use Turbo Tax. I would recommend it to family and friends.
Date published: 2022-03-05
Rated 5 out of 5 by from Good Everything went well. Very happy with turbo tax. Will use them again
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo tax excellent! Customer contact got right back to me and answered my concern within 5 minutes of clicking on program for extra help before submitting return.
Date published: 2022-03-05
Rated 4 out of 5 by from good good except i was understanding that my State filing was included but was charged $25.
Date published: 2022-03-05
Rated 4 out of 5 by from TurboTax did its job, but where was "Free" Turbo Tax was great, it carried me through everything, and My 10.6% tax rate was probably correct. (First year submitting as Single Widow so tax surprised me, since I was use to have married filing joint status with no tax to pay...) I expected Turbo tax to be a Free Service, since my form was simple with nothing complicated. I was surprised to find fees for both Federal and State plus a TAX on the Services. Then I found a Transaction fee added for using a credit card to pay the actual Taxes. Probably will consider other options next year...
Date published: 2022-03-05
Rated 3 out of 5 by from Product is great, but expensive I've been filing with Turbotax for 8 years now, and I feel like every year, the filing cost becomes more and more expensive. I think them making me upgrade to the Premier from Deluxe is stupid because I sold stocks. Otherwise, the ease of the product is fine, everything in one place.
Date published: 2022-03-05
Rated 5 out of 5 by from Its awsome Long process but good experiences all together at finish line
Date published: 2022-03-05
Rated 5 out of 5 by from Easy and quick I liked how the service walked me through each step and made filing taxes easily digestible.
Date published: 2022-03-05
Rated 5 out of 5 by from I find Turbo Tax very helpful i always let Turbo Tax explain everything so I am better aware of changes to tax forms and reviewing helps make filing taxes much easier for me.
Date published: 2022-03-05
Rated 5 out of 5 by from Great!! Great! I needed some assistance and TurboTax live experts were able to help me.
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5150
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Good Very good and easy experience! I will continue to use Turbo Tax. I would recommend it to family and friends.
Date published: 2022-03-05
Rated 5 out of 5 by from Good Everything went well. Very happy with turbo tax. Will use them again
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo tax excellent! Customer contact got right back to me and answered my concern within 5 minutes of clicking on program for extra help before submitting return.
Date published: 2022-03-05
Rated 4 out of 5 by from good good except i was understanding that my State filing was included but was charged $25.
Date published: 2022-03-05
Rated 4 out of 5 by from TurboTax did its job, but where was "Free" Turbo Tax was great, it carried me through everything, and My 10.6% tax rate was probably correct. (First year submitting as Single Widow so tax surprised me, since I was use to have married filing joint status with no tax to pay...) I expected Turbo tax to be a Free Service, since my form was simple with nothing complicated. I was surprised to find fees for both Federal and State plus a TAX on the Services. Then I found a Transaction fee added for using a credit card to pay the actual Taxes. Probably will consider other options next year...
Date published: 2022-03-05
Rated 3 out of 5 by from Product is great, but expensive I've been filing with Turbotax for 8 years now, and I feel like every year, the filing cost becomes more and more expensive. I think them making me upgrade to the Premier from Deluxe is stupid because I sold stocks. Otherwise, the ease of the product is fine, everything in one place.
Date published: 2022-03-05
Rated 5 out of 5 by from Its awsome Long process but good experiences all together at finish line
Date published: 2022-03-05
Rated 5 out of 5 by from Easy and quick I liked how the service walked me through each step and made filing taxes easily digestible.
Date published: 2022-03-05
Rated 5 out of 5 by from I find Turbo Tax very helpful i always let Turbo Tax explain everything so I am better aware of changes to tax forms and reviewing helps make filing taxes much easier for me.
Date published: 2022-03-05
Rated 5 out of 5 by from Great!! Great! I needed some assistance and TurboTax live experts were able to help me.
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5150